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Hotel Santo Domingo

4.0 star property
Central Madrid hotel connected to the convention centre, steps from Plaza de Santo Domingo
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Santo Domingo

Exterior
Seasonal outdoor pool
Seasonal outdoor pool
Lobby
Superior Double or Twin Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
The price is AU$148
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room, 3 Single Beds (with extra bed)

Double or Twin Room, 3 Single Beds (with extra bed)

Double or Twin Room, 3 Single Beds (with extra bed)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double room PETIT 14 M2 (located in the annex building)

Minibar, in-room safe, individually decorated, individually furnished

Double room PETIT 14 M2 (located in the annex building)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Bathrobes
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
Exterior

Hotel Emperador

Pool
Free WiFi
Air conditioning
Gym
9.2 out of 10, Wonderful, (1444)
The price is AU$237
includes taxes & fees
26 Jan - 27 Jan
Hotel Emperador
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About the area

Map
San Bernardo 1, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk
  • Lope de Vega Theatre - 2 min walk
  • Royal Palace of Madrid - 8 min walk
  • Plaza Mayor - 9 min walk
  • Prado Museum - 4 min drive

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪Llaollao - ‬1 min walk
  • ‪El Asador de Aranda - ‬2 min walk
  • ‪O' Faro Finisterre - ‬1 min walk
  • ‪Carl's Jr - ‬2 min walk
  • ‪Oskar - ‬1 min walk

About this property

Hotel Santo Domingo

Upscale hotel near Gran Via
Located close to Plaza de Santo Domingo and Teatro Rialto, Hotel Santo Domingo provides a nightclub, a poolside bar and a rooftop terrace. The on-site restaurant, Sando, serves breakfast. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
  • Luggage storage, concierge services and a banquet hall
  • A lift, smoke-free property and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All 200 individually furnished rooms include comforts such as air conditioning, as well as amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • HDTVs with digital channels
  • Daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 33 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Terraza del Santo Domi
  • Sando

Things to do

  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 September to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 21 for children
  • Self-parking fee: EUR 33 per day
  • Equipment fee: EUR 3 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s equipment fee is charged for use of pool towels.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Santo Domingo
Hotel Santo Domingo Hotel
Hotel Santo Domingo Madrid
Hotel Santo Domingo Hotel Madrid

Frequently asked questions

Does Hotel Santo Domingo have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 17 until May 31.

How much does it cost to stay at Hotel Santo Domingo?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Santo Domingo on 26 Jan 2025 start from AU$148.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Santo Domingo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Santo Domingo?

Self-parking is available for EUR 33 per day.

What time is check-in at Hotel Santo Domingo?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Santo Domingo?

Checkout is at noon.

Where is Hotel Santo Domingo located?

Located in Madrid Centro, this hotel is steps away from Plaza de Santo Domingo, Gran Via and Teatro Rialto. Lope de Vega Theatre and Teatro Compac are just steps away. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

Reviews

8.0

Very good

Rating 10 - Excellent. 371 out of 1000 reviews" "
Rating 8 - Good. 342 out of 1000 reviews" "
Rating 6 - Okay. 167 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, staff were polite and friendly. Hotel is in a safe and good location
Stayed 3 nights in Jan 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the last day of a 10 day trip in Europe and it was an amazing way to end the journey. Nice big rooms. Quite hotel. The best was the suspended garden and the roof top!!!
Stayed 1 night in Jan 2025

6/10 Okay

Denet

Liked: Amenities
A significant issue arose regarding the room climate control that greatly impacted my comfort. I discovered that the only available option was a heater, with no ability to cool the room as needed by myself so I had to asked every day to the staff to turn off the heater to get a better climate. I believe it is essential for a hotel of your standard to provide guests with working climate control options that suit various needs
Stayed 3 nights in Dec 2024

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and friendly staff. The room was nice and clean, not very big but good for sleeping.
Stayed 1 night in Dec 2024

10/10 Excellent

Priscila

Travelled with partner
Liked: Cleanliness, staff & service
The property was clean and staff was very friendly!!!
Stayed 4 nights in Nov 2024

4/10 Poor

carmen

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia, Valencia

Stayed 3 nights in Dec 2024

10/10 Excellent

Osvaldo Perez

Stayed 3 nights in Dec 2024

8/10 Good

Darlene, Ringwood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Part of the hotel is very nice, we stood here twice the first time the room was fabulous. The second time we were in some different section of the hotel the rooms looked like they were motel rooms loud colors and much smaller, very dated. We requested to be moved and had to pay $10 dollars per day to be moved. All was well with exception of that ugly room/section.
Stayed 2 nights in Dec 2024

8/10 Good

Alexis, Kissimmee

Stayed 3 nights in Nov 2024

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of Madrid. Front desk and other team members were super friendly and helpful.
Stayed 10 nights in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

8/10 Good

Gamely

Liked: Cleanliness, property conditions & facilities
Tod muy bien
Stayed 3 nights in Nov 2024

6/10 Okay

Marisol

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Made

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fantastic and incredibly convenient. The staff is very professional and friendly. Keep in mind that due to its central location, the surrounding area is busy and vibrant. We stayed on the first floor, and it wasn’t quiet—but we expected that, and it didn’t bother us at all. We loved that the hotel was clean and comfortable. Being in the heart of Madrid's action meant we could easily walk to restaurants, metro stations, and shops. This area is perfect for those who enjoy a lively atmosphere. Additionally, taxis are extremely easy to find here.
Stayed 1 night in Nov 2024

10/10 Excellent

Olga

Stayed 1 night in Oct 2024

4/10 Poor

Kathleen, Portland

Travelled with group
Liked: Cleanliness, staff & service
The room was incredibly small, difficult to get in the shower. The window could not be opened as it was on the fire escape. Our thermostat was broken and it was 78 degrees, it was miserably hot. There is a great rooftop bar and the area is great which is why I chose the property.
Stayed 1 night in Nov 2024

8/10 Good

marilis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pero fue una experiencia maravilosa , cerca de la gran via en fin no me interesa dormir cuando voy de vacaciones.
Stayed 6 nights in Oct 2024

10/10 Excellent

Norma A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

Travelled with partner
The room that we stayed in wasn’t vacuumed and there were spider webs on the ceiling. The facility smelled bad. The breakfast area was a nice surprise, many options and tasty.
Stayed 1 night in Oct 2024

10/10 Excellent

Radel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and location, decent breakfast.
Stayed 2 nights in Oct 2024

General hotel information

Reasons to Book
Onsite Pool & Nice Bathroom
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Address
San Bernardo 1, Madrid