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Melia Castilla

4.0 star property
Escape to serenity by indulging in spa treatments and gourmet meals. Then discover your home away from home with top-notch staff.

Photo gallery for Melia Castilla

Executive lounge
Bar (on property)
Suite (Castilla Suite The Level) | View from room
Garden
Property entrance
In the heart of Madrid, Melia Castilla offers an unforgettable luxury experience. Treat yourself to a rejuvenating spa treatment or indulge in Spanish cuisine at one of three restaurants. With free in-room WiFi, shopping on site, and a seasonal outdoor pool with sun loungers nearby Santiago Bernabéu Stadium.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is AU$282
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room (The Level Lounge Access)

Down duvets, minibar, in-room safe, desk

Deluxe Room (The Level Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Supreme Room

Supreme Room

Supreme Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room (The Level Lounge Acces)

View from room

Premium Room (The Level Lounge Acces)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Triple Room

Down duvets, minibar, in-room safe, desk

Premium Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Room

Down duvets, minibar, in-room safe, desk

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Melia Room, Room, Connecting Rooms

Room amenity

Melia Room, Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Family Communicated The Level (2Ad+2Ch)

Down duvets, minibar, in-room safe, desk

Family Communicated The Level (2Ad+2Ch)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
Pillow menu
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Communicated The Level (2Ad+1Ch)

Down duvets, minibar, in-room safe, desk

Family Communicated The Level (2Ad+1Ch)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
  • 74 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
Pillow menu
  • 52 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite (The Level Lounge Access)

Grand Suite (The Level Lounge Access) | View from room

Grand Suite (The Level Lounge Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
Pillow menu
  • 63 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (2Ad+1Ch)

Room amenity

Family Room (2Ad+1Ch)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room, Connecting Rooms (2+2)

Room amenity

Family Room, Connecting Rooms (2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Down duvet
  • 52 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for The Level, Premium Triple Room

View from room

The Level, Premium Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

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About the area

Map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020

What's nearby

  • Plaza de Castilla - 7 min walk
  • Santiago Bernabéu Stadium - 12 min walk
  • U.S. Embassy - 5 min drive
  • Royal Palace of Madrid - 9 min drive
  • Puerta del Sol - 10 min drive

Getting around

  • Nuevos Ministerios Station - 3 min drive
  • Cuzco Station - 6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪La Garriga - ‬3 min walk
  • ‪El Horno - ‬3 min walk
  • ‪La Qchara de Pachi - ‬4 min walk
  • ‪L'Albufera - ‬1 min walk
  • ‪Naked & Sated - ‬4 min walk

About this property

Melia Castilla

Luxury upscale hotel near Plaza de Castilla
Located close to Santiago Bernabéu Stadium and Cuatro Torres Business Area, Melia Castilla provides a terrace, 2 coffee shops/cafes and a garden. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Spanish cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
Other perks include:
  • A seasonal outdoor pool with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and a local area shuttle
  • An electric car charging station, express check-out and babysitting (surcharge)
  • Tour/ticket information, a banquet hall and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 909 rooms have comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • 32-inch plasma TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Parking on site (EUR 27 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Distrito 798
  • El Pelícano
  • L'Albufera
  • Lobby Café

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 15 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately EUR 27 per person
  • Self-parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 17 June to 01 September
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Meliá Castilla
Meliá Castilla Hotel
Melia Castilla Hotel Madrid
Meliá Castilla Hotel Madrid
Meliá Castilla Madrid
Melia Hotel Castilla
Meliá Castilla
Melia Castilla Hotel
Melia Castilla Madrid
Melia Castilla Hotel Madrid

Frequently asked questions

Does Melia Castilla have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from September 1 until June 15.

How much does it cost to stay at Melia Castilla?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Melia Castilla on 2 Mar 2025 start from AU$282.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Castilla pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Melia Castilla?

Self-parking is available for EUR 27 per day. Limited spots are available.

What time is check-in at Melia Castilla?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Melia Castilla?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Melia Castilla located?

This family-friendly Madrid hotel is located in the business district, within a 15-minute walk of Plaza de Castilla and Santiago Bernabéu Stadium. Cuatro Torres Business Area and Hospital La Paz are also within 2 mi (3 km). Cuzco Station is 6 minutes by foot and Valdeacederas Station is 7 minutes.

Melia Castilla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 568 out of 918 reviews
Rating 8 - Good. 266 out of 918 reviews
Rating 6 - Okay. 50 out of 918 reviews
Rating 4 - Poor. 19 out of 918 reviews
Rating 2 - Terrible. 15 out of 918 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Randall

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and location. Would definitely stay here again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Salman, Baghdad

Stayed 2 nights in Jan 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice if you need to stay in Plaza Castilla area. I had a great dinner in the onsite restaurant. Breakfast buffet was very good considering its price. Friendly and helpful staff. Overall excellent service experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT breakfast buffet! Close to the airport. Pool open only in summer.
Stayed 4 nights in Apr 2024

10/10 Excellent

Gabriella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice neighborhood. Several options around for dining. Rooms are very spacious, clean and service is amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

michel

Stayed 1 night in Dec 2024

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fun time although it was very cold outside but went to restaurants close by and had many options to go to
Stayed 4 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time at the hotel we love it every time. Please pay attention to the details inside the rooms and bathrooms some spots needs cleaning and fixing,heavy noise early morning from room above, other than that the hotel is amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Abdulkadir

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricia

Stayed 1 night in Nov 2024

10/10 Excellent

Quazi

Stayed 4 nights in Nov 2024

10/10 Excellent

CARMEN, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet and relaxing. Love it
Stayed 3 nights in Oct 2024

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with great service. The “Level” floors and great and include a great lounge with free breakfast, snacks and happy hour with appetizers.
Stayed 1 night in Nov 2024

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with great service.
Stayed 1 night in Oct 2024

10/10 Excellent

feng

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it! It's very well located (close to S. Bernabeu stadium and Paseo de la Castellana Av.). I love the space of the room and the bathroom, which is in a separate area. The breakfast buffet has several options. The hotel has multiple areas to have a coffee or work.
Stayed 5 nights in Oct 2024

10/10 Excellent

Litsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We stayed in connecting rooms for our family of four and it was perfect. The hotel is in a safe area with great restaurants and close to the Real Madrid stadium. Everyone was kind. The room was comfortable and very clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Francesca

Stayed 2 nights in Sep 2024

2/10 Terrible

Francesca

Stayed 1 night in Sep 2024

8/10 Good

Fatme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent in all areas, front disk, breakfast, room, and personnel
Stayed 3 nights in Sep 2024

10/10 Excellent

Wadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
Over ight for a Madrid Futbol match! Great place to stay. Super comfortable!
Stayed 1 night in Sep 2024

10/10 Excellent

Antone

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024