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Melia Madrid Serrano

4.0 star property
Hotel with a fitness centre, steps from U.S. Embassy
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Madrid Serrano

Restaurant
Front of property
Lobby sitting area
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
The price is AU$375
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Sofa bed
Blackout curtains
  • 26.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room (3+1)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room (3+1)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room (2+2)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room (2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room (1+3)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room (1+3)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Communicated Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Communicated Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Grand Premium (2+2)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Premium (2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium The Level Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium The Level Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for The Level Room

The Level Room

The Level Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Melia Room

Melia Room

Melia Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Supreme Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Supreme Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Grand Premium The Level (2+1)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Premium The Level (2+1)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (3+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (The Level (3+1))

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (2+2))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (The Level (2+2))

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Grand Premium The Level

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Premium The Level

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room (Premium Communicated Room (4+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (Premium Communicated Room (4+1))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Sofa bed
Blackout curtains
  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room (Premium The Level (2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (Premium The Level (2+1))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (Premium The Level (3 AD))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (Premium The Level (3 AD))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for The Level Junior Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

The Level Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room ((2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room ((2+1))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Similar properties

Lobby
Barceló Emperatriz
Free WiFi
Restaurant
Air conditioning
Gym
9.6 out of 10, Exceptional, (1003)
The price is AU$322
includes taxes & fees
8 Dec - 9 Dec
Barceló Emperatriz
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About the area

Map
Calle de Claudio Coello, 139, Madrid, Madrid, 28006

What's nearby

  • U.S. Embassy - 3 min walk - 0.3 km
  • WiZink Center - 3 min drive - 2.5 km
  • Santiago Bernabéu Stadium - 4 min drive - 2.6 km
  • Gran Via - 4 min drive - 2.8 km
  • Puerta del Sol - 7 min drive - 5.0 km

Getting around

  • Nunez de Balboa Station - 6 min walk
  • Madrid Recoletos Station - 20 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 12 min drive

Restaurants

  • ‪El Asador de Aranda - ‬2 min walk
  • ‪Makkila - ‬2 min walk
  • ‪Naked & Sated - ‬3 min walk
  • ‪Nájera Plus - ‬1 min walk
  • ‪29 Fanegas - ‬2 min walk

About this property

Melia Madrid Serrano

Upscale hotel near U.S. Embassy
Located close to WiZink Center and Santiago Bernabéu Stadium, Melia Madrid Serrano provides a terrace, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Babysitting (surcharge), concierge services and wedding services
  • A 24-hour front desk, a lift and luggage storage
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 340 rooms offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • LCD TVs with satellite channels
  • Free infant beds, daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)
  • Parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arado

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5,640 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (160 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 17.5 for children
  • Self-parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning and heating (availability based on the season).

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 25 May to 10 September
Pool access available from noon to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Meliá Madrid Serrano Hotel
Meliá Galgos Hotel
Melia Galgos Hotel Madrid
Meliá Galgos Hotel Madrid
Meliá Galgos Madrid
Melia Hotel Galgos
Meliá Serrano Hotel
Meliá Serrano
Meliá Galgos
Meliá Madrid Serrano Galgos
Meliá Madrid Serrano
Melia Madrid Serrano Hotel
Melia Madrid Serrano Madrid
Melia Madrid Serrano Hotel Madrid

Frequently asked questions

Does Melia Madrid Serrano have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon to 7:00 PM.

How much does it cost to stay at Melia Madrid Serrano?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on 22 Dec 2024 start from AU$374.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Madrid Serrano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Madrid Serrano?

Self-parking is available for EUR 25 per day.

What time is check-in at Melia Madrid Serrano?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Melia Madrid Serrano?

Checkout is at noon.

Where is Melia Madrid Serrano located?

Located in Salamanca, this hotel is within 2 mi (3 km) of U.S. Embassy, Santiago Bernabéu Stadium and WiZink Center. Gran Via and Prado Museum are also within 2 mi (3 km). Nunez de Balboa Station is 6 minutes by foot and Gregorio Maranon Station is 9 minutes.

Melia Madrid Serrano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 433 reviews" "
Rating 8 - Good. 92 out of 433 reviews" "
Rating 6 - Okay. 29 out of 433 reviews" "
Rating 4 - Poor. 7 out of 433 reviews" "
Rating 2 - Terrible. 14 out of 433 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marco, San Pedro Garza Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Location ia very convenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Brendy

Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning brunch was fabulous.
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Orlando

Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Stayed 2 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to live in the area, so it was familiar and, like the rest of Madrid, easy to navigate.
Stayed 7 nights in Oct 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient when you want to spend most of your time in the Salamanca neighborhood.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jully

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Sep 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excelent!
Stayed 1 night in Sep 2024

10/10 Excellent

Katia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED IT!
Stayed 3 nights in Sep 2024

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhina

Stayed 3 nights in Aug 2024

10/10 Excellent

JANET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always helpful and accommodating at every request. Provided breakfast in a bag for our early morning departure.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, very welcoming staff and great place. The only but is that the room didn’t smell so well.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Stayed 1 night in Jul 2024

10/10 Excellent

jose

Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristina, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing at this hotel. Spa ambiance throughout at the hotel. The breakfast was the best!
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner can be better
Stayed 5 nights in Jul 2024

10/10 Excellent

Luis M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melía Madrid Serrano
Hotel con buena ubicación para conocer la ciudad, caminar, restaurantes, tiendas. Excelente atención de su personal.
Stayed 2 nights in Jul 2024

10/10 Excellent

gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
trendy chic
Stayed 2 nights in Jul 2024

8/10 Good

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Emilio

Stayed 3 nights in Jul 2024

2/10 Terrible

Marianela

Travelled with family
Liked: Staff & service
Disliked: Room comfort
If your not staying at the level dont do it
The room very small, unconfortable bed, the bathroom was a little bit old. Not recomended to stay if is not at the level. Otherwise everything was good and the location. But staying at the level. Sheets were itchi.
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Spacious Rooms & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Madrid (MAD-Adolfo Suárez Madrid-Barajas)