4/10 Poor
Clara
Travelled with family
30 June 2024
Both Olala properties in Barcelona and Madrid were, unbeknown to me when I booked, in the worst, most dangerous parts of both cities. In Madrid There were not enough beds for the number of people we booked for. Did not have enough bathroom amenities, the kitchen electrical had a short and the lights kept going off. Their offices did not answer phones even in office hours. I recommend no one rent these properties as they are putting their profits before customers safety. We were charged exorbitant prices and they did not deliver. They are not suited to be with Expedia.
Clara
Stayed 5 nights in Jun 2024