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SmartRental Collection Gran Vía Capital

4.0 star property
Hotel with a 24-hour front desk, steps from Gran Via
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
Exterior
Suite Collection 2 Bedrooms (6 people)
Rooftop terrace
View from property
VIP Access

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
The price is AU$247
includes taxes & fees
17 Nov - 18 Nov

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Collection

In-room safe, individually decorated, individually furnished

Suite Collection

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

In-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
Calle Gran Vía 14, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 7 min walk
  • Prado Museum - 12 min walk
  • Plaza Mayor - 13 min walk
  • Royal Palace of Madrid - 17 min walk

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • ‪Honest Greens Gran Via 7 - ‬2 min walk
  • ‪Steakburger - ‬1 min walk
  • ‪Oink Jamón Ibérico - ‬1 min walk
  • ‪Gran Clavel - ‬1 min walk
  • ‪Museo Chicote - ‬1 min walk

About this property

SmartRental Collection Gran Vía Capital

Upscale hotel near Gran Via
Close to Puerta del Sol and Plaza Mayor, SmartRental Collection Gran Vía Capital provides a restaurant, a bar and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A 24-hour front desk, smoke-free property and tour/ticket information
  • Concierge services, luggage storage and multilingual staff
  • Guest reviews say great things about the central location and helpful staff
Room features
All 60 individually furnished rooms feature thoughtful touches such as air conditioning and separate sitting areas, as well as amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Showers, hairdryers and shampoo
  • 45-inch flat-screen TVs with digital channels
  • Separate sitting areas, kitchens and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 36 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 15 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante &

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self-parking fee: EUR 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

Frequently asked questions

Does SmartRental Collection Gran Vía Capital have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 6:00 PM.

How much does it cost to stay at SmartRental Collection Gran Vía Capital?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at SmartRental Collection Gran Vía Capital on 17 Nov 2024 start from AU$247.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SmartRental Collection Gran Vía Capital pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SmartRental Collection Gran Vía Capital?

Self-parking is available for EUR 36 per day.

What time is check-in at SmartRental Collection Gran Vía Capital?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at SmartRental Collection Gran Vía Capital?

Checkout is at 11:00 AM.

Does SmartRental Collection Gran Vía Capital provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70 per person applies.

Where is SmartRental Collection Gran Vía Capital located?

Located in Madrid Centro, this hotel is steps away from Casino Gran Via and Gran Via. Puerta del Sol and Plaza de Santa Ana are also within 10 minutes. Sevilla Station and Gran Via Station are within a 5-minute walk.

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 410 out of 539 reviews" "
Rating 8 - Good. 85 out of 539 reviews" "
Rating 6 - Okay. 26 out of 539 reviews" "
Rating 4 - Poor. 8 out of 539 reviews" "
Rating 2 - Terrible. 10 out of 539 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful rooftop bar and pool with great views. Clean and great team
Stayed 3 nights in Sep 2024

8/10 Good

Dyke, Fort Mill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early (6:30 am); no rooms (should’ve booked 2 nights). Told we were a priority, then it should be ready by 1:00; got the keys at 2:15. Issue with room was not communicated. Lobby is not a comfortable place to wait.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing, conveniently located.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vereno E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and I like to said thanks to Eduardo,Marta,Javier and Barbara they are amazing people.
Stayed 3 nights in Oct 2024

10/10 Excellent

ron gouge

Liked: Property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

8/10 Good

Ricardo, Chicago

Travelled with group
Liked: Cleanliness, staff & service
The hotel is super close to major attractions, shopping, restaurants and my encounters with the staff was always top notch, very friendly. Unfortunately, the bed and sofa bed were so uncomfortable that I hardly slept. The room and bathroom felt clausterphobic but then again it’s European sizes so take this review for what it is.
Stayed 2 nights in Oct 2024

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in process
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberley, Maple Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place. We had a 2 bed 1 bath for 3 people. It came with a full kitchen and had an RV style washer/dryer combination, which was wonderful after almost 3 weeks. There is a restaurant attached but is only open Noon-4:00 PM so we did not use it. Had an elevator which was appreciated and they brought all of our luggage to the room. In the room there was a plate of cheese and crackers with a bottle of champagne and a very nice note. We enjoyed the pool on the rooftop which has a beautiful view of some of the city. One note about the area. Do not go to the 24 hour marts. They charge 4 times as much for everything and are dirty little rooms. Just down the street is DIA which is a nice market and reasonable prices.
Stayed 3 nights in Sep 2024

10/10 Excellent

Irena

Stayed 2 nights in Aug 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, it was a pleasant experience. A clean, comfortable, nice place, friendly staff, excellent location. Good breakfast options. We will repeat in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

Glena, salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy ealking or subway access to everywhere we needed to go. Front desk emoloyees very friendly snd helpful. There is luggage storage if needed. Small rooftop pool gets crowded, but a treat in Madrid in the summertime. Our AC was spotty throughout the apartment, but overall a smart choice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel!! ❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it
Stayed 1 night in Jul 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohanad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in central Madrid The room was clean, Customer service was wonderful Staff were professional and attentive
Stayed 4 nights in Sep 2024

8/10 Good

Amber

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

YURI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Momotazur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Madrid for one night. The staff were accommodating. The apartment was in great shape. The location was great. One staff convinced and helped us purchase the tickets for the hop-on-hop-off bus for 24 hours. It was a great decision because there were so many architectural pieces to cover.
Stayed 1 night in Sep 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel in the middle of Gran Via Madrid. Very modern, comfortable and spacious room/apt with everything you need for short or longer stays. Very clean the room, the towels, the sheets, everything! Kamil check us in and he was great. Awesome customer service, very helpful, nice and friendly. He made us very welcome. We would definitely come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Ommar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment in an amazing location. Rooftop pool and bar were perfection.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to metro, shopping, good restaurants. Very walkable to most attractions.
Stayed 7 nights in Aug 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky bar was great but the rooftop pool was small and so we didn't get to use it because it was always busy
Stayed 6 nights in Aug 2024

8/10 Good

Rodger

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property has a lot of good going for it; more attention to detail would net an easy rating of excellent - our experience fell short. The least important of which are the VIP Marketing failures - although the front desk acknowledged the free wine, it took nearly two days to appear; and, the upgrade was never offered. These are side bar distractions. The one thing a hotel should never do is blame their guests for room issues - get your proverbial house in order. Television, Telephone, and Room Safe not functional as well as Shower Drain slow creating some minor flooding. Now, we didn’t come to Madrid to watch television - though local news is helpful. The Hotel home page screen was dated January 2018. If we had to call the front desk or need room service the room phone was out of order. The room safe error coded with each attempt to use. The shower drain would flood then drain then flood again. These issues took 2 days to be resolved. The location is outstanding - transportation at the door step, walkable distances to attractions, dining and shopping. The Gran Via is noisy though - Police, Fire and EMS are kept busy and this is the main route - a reality of city life.
Stayed 4 nights in Aug 2024