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Thompson Madrid, by Hyatt

5.0 star property
Luxury hotel with 24-hour fitness centre and rooftop terrace

Photo gallery for Thompson Madrid, by Hyatt

Bar (on property)
Suite, Terrace
Room, 1 King Bed, Balcony
Seasonal outdoor pool
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is AU$672
includes taxes & fees
15 June - 16 June

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner

Suite, Terrace, Corner

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Suite (Penthouse)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Dunkin´España - ‬2 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ciudad de Tui - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

Luxury hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Thompson Madrid, by Hyatt provides a rooftop terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • Outdoor furniture, smoke-free property and a 24-hour front desk
  • Concierge services, luggage storage and a banquet hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 174 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and baths or showers
  • 55-inch TVs with cable channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English, French, German, Italian, Spanish

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  • Free WiFi
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9.4 out of 10, Exceptional, 1,006 reviews
The price is AU$522
includes taxes & fees
14 June - 15 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 30 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to June 20 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 20 October to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 30 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 May to 25 October

Frequently asked questions

Does Thompson Madrid, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 20 until May 15. The swimming pool will be unavailable from May 21 2025 until June 20 2025 (dates subject to change).

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of 8 June 2025, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on 15 June 2025 start from AU$671.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thompson Madrid, by Hyatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

What time is check-in at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Thompson Madrid, by Hyatt?

Checkout is at noon.

Does Thompson Madrid, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 110 per room applies.

Where is Thompson Madrid, by Hyatt located?

Located in Madrid Centro, this luxury hotel is steps away from Preciados Street, Gran Via and Puerta del Sol. Plaza Mayor and Plaza de Santa Ana are also within 10 minutes. Sol Station and Gran Via Station are within a 5-minute walk.

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Thompson Madrid, by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 185 out of 224 reviews
Rating 8 - Good. 27 out of 224 reviews
Rating 6 - Okay. 5 out of 224 reviews
Rating 4 - Poor. 3 out of 224 reviews
Rating 2 - Terrible. 4 out of 224 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Excellent beautiful property with great facilities and service in the heart of Puerta del Sol.
Stayed 5 nights in Feb 2025

10/10

Very Nice Hotel
Stayed 1 night in May 2025

10/10

Fantastic from start to finish, from the bottom to the the rooftop tapas bar.
Stayed 1 night in May 2025

10/10

Excellent location
Stayed 2 nights in Apr 2025

10/10

Good location stuff is helpful modern hotel clean rooms
Stayed 2 nights in Dec 2024

10/10

Gorgeous room decor!
Stayed 1 night in May 2025

10/10

Great hotel
Stayed 3 nights in Feb 2025

10/10

The concierge provided a thoughtful honeymoon amenity. Everyone was so friendly and helpful.
Stayed 3 nights in May 2025

10/10

Nice central location. Very helpful staff.
Stayed 3 nights in Mar 2025

8/10

Location was great and room very clean. Lobby bar and seating area limited/small.
Stayed 3 nights in Apr 2025

10/10

The staffs were very friendly. The room was nice.
Stayed 4 nights in Mar 2025

10/10

Over all great and nice room !
Stayed 5 nights in Apr 2025

10/10

Property was great. Pool not being open was a problem. All staff great except for the rooftop bar staff.
Stayed 4 nights in May 2025

10/10

The front desk staff were so helpful and welcoming
Stayed 3 nights in Mar 2025

10/10

Amazing hotel. Staff was very welcoming! Clean and top amenities! Nothing negative about this hotel. Will stay again! My rooms door rattled a bit every time the nearby doors closed. Should be an easy fix. But definitely just amazing hotel! Will stay there again hopefully!
Stayed 1 night in Apr 2025

8/10

Should be ok
Stayed 3 nights in May 2025

10/10

gorgeous first floor, amazingly nice staff. The art work is unique and the center courtyard if so cool- view from rooms and elevator. Loved the bathroom facilities as well.
Stayed 1 night in Mar 2025

10/10

Great
Stayed 2 nights in Mar 2025

10/10

The staff was terrific! Very helpful and friendly. The restaurant was convenient for breakfast and the food was good. The hotel is centrally located with an almost complete new plaza in front and a taxi stand is just on the opposite side from the hotel. This made our museum trips much easier. The room wasn’t large, but it had a great shower.
Stayed 5 nights in Apr 2025

10/10

A great and super hotel at the center of Madrid. I would stay again.
Stayed 4 nights in Dec 2024

10/10

We LOVED this hotel!!
Stayed 3 nights in Oct 2024

10/10

Good hotel and Services !
Stayed 2 nights in Nov 2024

10/10

The hotel was perfectly positioned for activities in the surrounding areas.
Stayed 6 nights in Nov 2024

10/10

Excellent
Stayed 6 nights in Feb 2025

10/10

Property is very modern and in a perfect location. There was a little bit of construction near by so it made it hard to get dropped off at the property but that’s out of their control and not their fault. We really enjoyed our stay and the staff was extremely friendly and personal
Stayed 3 nights in Feb 2025