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Thompson Madrid, by Hyatt

5.0 star property
Luxury Madrid hotel in Madrid Centro with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thompson Madrid, by Hyatt

Bar (on property)
Seasonal outdoor pool
Lobby
Lobby
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Air conditioning
    Air conditioning
The price is AU$410
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner

Suite, Terrace, Corner

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Suite (Penthouse)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Centric Gran Via Madrid

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (915)
The price is AU$409
includes taxes & fees
7 Dec - 8 Dec
Hyatt Centric Gran Via Madrid
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About the area

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 12 min walk - 1.1 km
  • Prado Museum - 17 min walk - 1.4 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Dunkin´España - ‬2 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ciudad de Tui - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

Luxury hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Thompson Madrid, by Hyatt provides a rooftop terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • Tour/ticket information, smoke-free property and concierge services
  • A 24-hour front desk, a banquet hall and outdoor furniture
  • Guest reviews give top marks for the helpful staff and location
Room features
All 174 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and baths or showers
  • 55-inch TVs with cable channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 30 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 October to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 30 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 May to 25 October

Frequently asked questions

Does Thompson Madrid, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 20 until May 15.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on 5 Dec 2024 start from AU$410.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thompson Madrid, by Hyatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

What time is check-in at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Thompson Madrid, by Hyatt?

Checkout is at noon.

Does Thompson Madrid, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 110 per room applies.

Where is Thompson Madrid, by Hyatt located?

Located in Madrid Centro, this luxury hotel is steps away from Preciados Street, Gran Via and Puerta del Sol. Plaza Mayor and Plaza de Santa Ana are also within 10 minutes. Sol Station and Gran Via Station are within a 5-minute walk.

Thompson Madrid, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 114 out of 139 reviews" "
Rating 8 - Good. 15 out of 139 reviews" "
Rating 6 - Okay. 5 out of 139 reviews" "
Rating 4 - Poor. 2 out of 139 reviews" "
Rating 2 - Terrible. 3 out of 139 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bert

Stayed 3 nights in Oct 2024

10/10 Excellent

VIVIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in Jul 2024

8/10 Good

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The only problem is that the construction of the “plaza” limits the access and complicates the transportation.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this hotel!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 2 nights in Sep 2024

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but carpet in room under bed was filthy
Stayed 3 nights in Sep 2024

10/10 Excellent

Sion

Stayed 4 nights in Jul 2024

10/10 Excellent

Sion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction in front of the property.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rodolfo, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the Plaza del Sol.
Stayed 4 nights in Sep 2024

10/10 Excellent

Aida

Stayed 1 night in Aug 2024

8/10 Good

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful terrace that was worth every penny! The room was clean with great amenities. The staff was nice, friendly and very helpful. The only thing I would change, is the ability to ask for ice without being charged a room fee.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Room was beautiful and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arman

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a great staff. Excellent attention to details. But plaza del Carmen was a construction zone and in rough shape. Location is central and near all the touristy sites. Pool area and gym are on the small side but otherwise everything was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of where you need to see Madrid
Stayed 2 nights in Aug 2024

10/10 Excellent

Sachin

Stayed 2 nights in Jul 2024

10/10 Excellent

Sergio

Stayed 1 night in Aug 2024

10/10 Excellent

Jorge Ignacio

Stayed 4 nights in Aug 2024

10/10 Excellent

Carl, huntington beach

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing, from the staff to the roof pool and bar i dont have a bad word to say about this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel we’ve ever stayed at
Stayed 2 nights in Jul 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was very attentive, great location!
Stayed 3 nights in Jul 2024

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Renato

Travelled with partner
Good location
Stayed 9 nights in Jun 2024

8/10 Good

Madeleine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooftop pool deck is amazing! The rooms are clean and modern. The staff was friendly but not enough English speakers. The location is very walkable but they should have informed people of the massive construction on the plaza where the hotel is located. It was loud, dusty and not attractive. Finally, at departure we asked reception to get us a taxi to the train station, showed them out ticket and they spoke to taxi driver (because none of them speak English) and we were taken to the wrong station (they took us to one 30 min from city when our train departed from the one in city center) and we missed our train. When we tried to call hotel for assistance, no one answers phone at front desk. This left us with bad feelings about our stay.
Stayed 1 night in Jun 2024