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URSO Hotel & Spa

5.0 star property
Luxury hotel with full-service spa and 24-hour health club

Photo gallery for URSO Hotel & Spa

Junior Suite, Terrace | City view
Indoor pool
Front of property - evening/night
40-cm flat-screen TV with satellite channels, TV
Junior Suite, Terrace
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Bar
The current price is AU$685
includes taxes & fees
23 June - 24 June

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, Garden View

Deluxe Double or Twin Room, Garden View

Deluxe Double or Twin Room, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Double or Twin Room, Garden View

Junior Double or Twin Room, Garden View

Junior Double or Twin Room, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • 42 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
MejĆ­a Lequerica 8, Madrid, Madrid, 28004

What's nearby

  • Gran Via - 11 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Prado Museum - 18 min walk - 1.6 km
  • Plaza Mayor - 19 min walk - 1.6 km
  • El Retiro Park - 6 min drive - 3.6 km

Getting around

  • Tribunal Station - 4 min walk
  • Madrid Recoletos Station - 10 min walk
  • Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas) - 25 min drive

Restaurants

  • ā€ŖVilla Capri - ā€¬2 min walk
  • ā€ŖTeatro BarcelĆ³ - ā€¬2 min walk
  • ā€ŖTierra Burrito Bar - ā€¬2 min walk
  • ā€ŖOsom - ā€¬2 min walk
  • ā€ŖMakkila - ā€¬2 min walk

About this property

URSO Hotel & Spa

Luxury eco-certified hotel near Gran Via
Close to Puerta del Sol and Plaza Mayor, URSO Hotel & Spa provides a library, dry cleaning/laundry services and a fireplace in reception. Indulge in aromatherapy, a body wrap and a body treatment at the on-site spa. The on-site restaurant, Casa Felisa, features Spanish cuisine. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, babysitting (surcharge) and wedding services
  • Concierge services, free newspapers and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • 40-cm flat-screen TVs with satellite channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Biosphere ā€“ a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 30.80 per day)
  • Valet parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 38.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Felisa

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (1,884 square foot of space)
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 8 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 105.0 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 38.5 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self-parking fee: EUR 30.80 per day
  • Valet parking fee: EUR 33 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 105.0 per night
  • Spa fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

Property is also known as

Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid

Frequently asked questions

Does URSO Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at URSO Hotel & Spa?

As of 31 May 2025, prices found for a 1-night stay for 2 adults at URSO Hotel & Spa on 23 June 2025 start from AU$684.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is URSO Hotel & Spa pet-friendly?

Yes, URSO Hotel & Spa allows dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

How much is parking at URSO Hotel & Spa?

Self-parking is available for EUR 30.80 per day. Valet parking is available for EUR 33 per day.

What time is check-in at URSO Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at URSO Hotel & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does URSO Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per vehicle applies.

Where is URSO Hotel & Spa located?

Located in Madrid Centro, this luxury hotel is within a 15-minute walk of Paseo de la Castellana, Gran Via and Plaza de EspaƱa - Princesa. Puerta del Sol and Prado Museum are also within 1 mile (2 km). Tribunal Station and Alonso Martinez Station are within a 5-minute walk.

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URSO Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 361 out of 461 reviews
Rating 8 - Good. 81 out of 461 reviews
Rating 6 - Okay. 14 out of 461 reviews
Rating 4 - Poor. 1 out of 461 reviews
Rating 2 - Terrible. 4 out of 461 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Great stay
Stayed 4 nights in Apr 2025

10/10

Excellent room quality, service and location. Perfect for exploring central Madrid!
Stayed 5 nights in May 2025

10/10

Great stay
Stayed 2 nights in Nov 2024

10/10

we love the Urso and the neighborhood! It is the best!
Stayed 1 night in Feb 2025

10/10

Great Hotel
Stayed 2 nights in Dec 2024

10/10

Hotel Urso is a go-to for a pleasant stay when I am in Madrid. I will see you soon!
Stayed 1 night in Feb 2025

10/10

Amazing as always
Stayed 3 nights in Feb 2025

10/10

Brought welcome fruits and chocolates and offered welcome drinks also
Stayed 2 nights in Feb 2025

10/10

It's a really nice hotel, a deliciuos breakfast.
Stayed 1 night in Sep 2024

10/10

Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Stayed 5 nights in Mar 2025

10/10

well first of all when you walk in the door it smells amazing. You don't touch your bags, they got us into our room hours early. The area around the hotel is so quaint and trendy and convenient. we were in a suite which was beautifully furnished I definitely recommend. this is our second time at URSO and we will be back
Stayed 1 night in Feb 2025

10/10

The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldnā€™t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
Stayed 4 nights in Dec 2024

10/10

Great hotel and breakfast, ideal location
Stayed 3 nights in Oct 2023

10/10

Wonderful stay! Beautiful property, well maintained and great service.
Stayed 2 nights in May 2024

10/10

Such a nice hotel with friendly staff. First class all the way around
Stayed 1 night in Oct 2024

10/10

The staff is super helpful and we had a nice room everything was great
Stayed 4 nights in May 2024

10/10

Fantastic stay, fantastic dinner and drinks.
Stayed 1 night in Jan 2024

6/10

This is the first time Iā€™ve given a low rating to this property, which Iā€™ve stayed at multiple times and usually enjoyed. Unfortunately, my most recent experience felt differentā€”something was missing, particularly the personal touches and attention to detail that Iā€™ve appreciated in the past. Itā€™s possible this was an isolated incident, perhaps related to booking through Expedia, as some hotels tend to assign less favorable rooms for third-party reservations. I hope this serves as a constructive red flag for management. I truly value this property and would love to see it return to the high standards that made me a repeat guest.
Stayed 3 nights in Apr 2025

10/10

Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
Stayed 2 nights in Jun 2024

10/10

Wonderful welcome, service ā€¦ the food was delicious
Stayed 1 night in Nov 2023

10/10

Great hotel, pleasant staff. Would recommend and stay again.
Stayed 3 nights in Mar 2023

10/10

Fantastic hotel, staff, room. 10/10 recommend
Stayed 5 nights in Jul 2024

10/10

A hidden 5 star gem in Madrid in the middle of one of the safest and most popular neighborhoods in the city.
Stayed 13 nights in Feb 2024

10/10

It was in a great area, convenient to lots.
Stayed 3 nights in Aug 2022

10/10

This is a really wonderful boutique find in a very fun neighborhood in Madrid.
Stayed 1 night in Oct 2023