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"I booked for spa but no spa person on leave so didn't get service ! Vary disappointment"

"It is one of the best hotels to stay ever. Its like having a jungle bath every second u stay there. Staff are very polite and warm and mr kishan the chef went out of his way with his team members to cater to my culinary requirements. I had stayed there 10 years back and it has only necome better."

"Our stay was amazing. Entire staff was very friendly and gave us top class service. Food was also good."

"We were extremely disappointed with our experience at this hotel. The location is very poor, situated in a congested and densely packed area, which made access difficult and unpleasant. The rooms were old, poorly maintained, and had a strong, unpleasant odor. To make things worse, there was a lizard roaming around in the bathroom, which was quite disturbing. Despite booking two AC rooms, one of the rooms did not even have a working air conditioner. Given the condition of both the rooms and the overall environment, we had no choice but to check out immediately and book another hotel in Mahabaleshwar. Unfortunately, the entire booking amount for the two rooms was wasted. Overall, this was a very disappointing experience, and we would not recommend this hotel to anyone."

"Very good food and services. The location is little diffcult to reach. However the property is very well managed and has great view of the valley. "

"Awesome experience. Very good service, staff was courteous and amazing view of the valley from the hotel room. Thoroughly enjoyed our stay. "

"The ground floor was under construction. However, the staff were very very friendly. They exceeded our expectations. The exterior hotel picture on the app was quite deceiving as it was not exactly as per the image shown on the app. Ignoring this, the staff's commitment to help the guests are truly remarkable."

"Very nice, well maintained property with excellent staff."

"It was a bad experience.no heater . No cleanliness. No one to guide u help u"