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Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property
Escape to a peaceful riverside haven where warm hospitality meets modern comfort. Unwind on the garden patio or plan your day over breakfast.

Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Exterior
Exterior
Reception
Exterior
Lobby
On the Thames River, Thames Riviera Hotel offers a tranquil retreat with a garden and terrace. Guests rave about the helpful staff as they unwind at The Blue River Cafe, enjoy in-room WiFi, explore nearby attractions with tour/ticket assistance or relax by barbecue grills.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
The current price is AU$125
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
The Bridge, Maidenhead, England, SL6 8DW

What's nearby

  • Thames Path - 1 min walk
  • Maidenhead Railway Bridge (Maidenhead Viaduct) - 6 min walk
  • Cliveden House - 6 min drive
  • Windsor Castle - 10 min drive
  • LEGOLAND® Windsor - 11 min drive

Getting around

  • Taplow Station - 19 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Bakedd - ‬12 min walk
  • ‪The Bear - ‬12 min walk
  • ‪Grenfell Arms - ‬6 min walk
  • ‪Knead - ‬15 min walk
  • ‪Hall & Woodhouse - ‬6 min walk

About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

Eco-certified hotel near Thames River
Consider a stay at Thames Riviera Hotel, Sure Hotel Collection by Best Western and take advantage of a terrace, a garden and dry cleaning/laundry services. The on-site Modern European cuisine restaurant, The Blue River Cafe, offers breakfast, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Full breakfast (surcharge), a 24-hour front desk and 1 meeting room
  • A front desk safe, barbecues and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 52 rooms include amenities such as free WiFi.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with baths or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Hindi, Hungarian, Lithuanian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Blue River Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 8.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is Thames Riviera Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Thames Riviera Hotel, Sure Hotel Collection by Best Western on 23 Feb 2025 start from AU$124.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Checkout is at 11 AM.

Where is Thames Riviera Hotel, Sure Hotel Collection by Best Western located?

Situated in Maidenhead, this eco-certified hotel is steps away from Thames Path and Thames River. Maidenhead Railway Bridge (Maidenhead Viaduct) and Stanley Spencer Art Gallery are also within 3 miles (5 km). Taplow Station is 19 minutes by foot and Maidenhead Station is 21 minutes.

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 106 out of 504 reviews
Rating 8 - Good. 200 out of 504 reviews
Rating 6 - Okay. 113 out of 504 reviews
Rating 4 - Poor. 57 out of 504 reviews
Rating 2 - Terrible. 28 out of 504 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and warm, we had noisy neighbours though on the one night we stayed.
Stayed 1 night in Feb 2025

8/10 Good

NALINI, Berkhamsted

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely helpful staff. Hotel itself is functional. Bathroom was tired, needed painting. Room itself was fine. Broken window which slammed in the night. Good parking and convenient location on the river. Breakfast was ok
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and friendly!
Stayed 1 night in Dec 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff especially bar man who seems to have look after restaurant as well. Was realy helpful all time Only problem was in room lukewarm water in morning then none till next day none in sink. Couldn't have a shower or wash up in evening. Room was excellent
Stayed 4 nights in Dec 2024

6/10 Okay

Bradley

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
It was a simple straight forward stay, plenty of hot water and yes recently renovated or at least given a coat of paint and maybe a new bathroom. The main problem is the windows remain single glazed old units and so are draughty. In itself this wouldn't be too bad but I couldn't work the room temperature so ended up just staying under the duvet for the evening. Nothing bad about staying here, overall pretty average and it was convenient for me so I'm not concerned but don't go here thinking you are going to have an opulent experience.
Stayed 1 night in Dec 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a stale smell in the bathroom, could be just the drains, the door lock is temperamental and the room could do with a Mirror. Other than that I would have given 5 stars for everything. :)
Stayed 1 night in Nov 2024

2/10 Terrible

Ryan

Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jayashree

Liked: Cleanliness, staff & service
Friendly, ibligung
Stayed 4 nights in Nov 2024

4/10 Poor

Jackie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel has a strange heating system which is a aircon/heat unit in the bedrooms. On arrival we wanted to turn heat up in our room but the control panel was in German. One of the staff sorted this out for us, they apparently have a lot of Germans staying. The aircon/heat unit was positioned near the bed, so although we had hot air coming out there was a draft blowing all over the bed. If you suffer from arthritis the draft is guaranteed to aggravate your condition. One small tube of shower gel for two people to shower, not enough. Tea /coffee making facilities in the room but only two sachets milk, not enough unless you drink really strong tea, the packets of biscuits was nice gesture. Apparently you can ask for more shower gel, milk etc but you shouldn’t have to there should be enough. The bed was very comfortable and a nice spacious bathroom. They have a bar but the decor is very 70s dark and lacking atmosphere. Breakfast was not good soggy cold scrambled eggs, cold bacon. They seem to have a thing about doors being open all the time. The door by our room was open in order to take dirty laundry out when we arrived and first thing in the morning as we went to breakfast. Also the bar restaurant area had both doors wide open in November. Free on site car parking was a bonus. It’s about a 20 minute walk into town although there is a Restaurant, pub and takeaway a bit nearer. I would not stay at this hotel again.
Stayed 1 night in Nov 2024

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 410 and it was great, the decor was lovely, the bathroom clean and modern, and the shower amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were friendly. The room was clean and comfortable. A/c worked good. Breakfast was good. Currently 12.50. The only downside was the hotel has no lift. I would stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Jessica

Stayed 1 night in Sep 2024

6/10 Okay

Mandeep

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

very good
Stayed 5 nights in Sep 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room had a single bed, very small room and the menu in the restauruant was vey basic unhealthy, no steak on the menu I can't eat potatoes or chips no salad on the menu to swap out the potato elements very disapointing.
Stayed 1 night in Sep 2024

2/10 Terrible

Sibghat

Disliked: Cleanliness, amenities, property conditions & facilities
My worst experience @ hotel.com about this hotel. There was no electricity when I awake in the morning. Floor was wet !
Stayed 1 night in Sep 2024

6/10 Okay

Elsie

Liked: Cleanliness
Good stay right next to river! Taplow prime location. Good restaurant food and wide area for comfortable and relaxed dining or working.
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my girlfriend Went away for a night In Maidenhead Was really pleased with the hotel and the staff
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Reception Area needs cheering as first impression is important
Stayed 1 night in Sep 2024

6/10 Okay

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 2 nights in Aug 2024

8/10 Good

keith

Stayed 1 night in Aug 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Hotel is much improved with it's refurbished rooms. Breakfast was one of the best we have had for a ' Self service' cooked breakfast was lovely and hot on both days. I would suggest that the lunch and evening menus could do with a change.. very basic which meant we didn't eat in the hotel. Our only other suggestion would be for the bathroom...please put a shower caddy in the shower to take shampoo, shower gel etc and because the sink is very small and the shelf above very tiny think about an additional shelf by the sink to be able to put out your toiletries...especially for us ladies! Overall though a good hotel at a good price with easy access into London.
Stayed 2 nights in Aug 2024