Major's Bay Tours and Activities

I somehow missed the fact that the hotel front desk closed at 8, and we arrived after that. They sent a message that had information on how to access our room using a code which was perfect. One thing that was confusing was that the message said “sorry we missed you during our front desk hours 8am - 8pm” and then “please visit the front desk for your parking pass.” Since I drove a car there I was unsure about the parking and whether I needed a pass. I went by the front desk thinking perhaps they had an after hours set up which would include my parking pass, but it didn’t. We parked with no issue but did arrive late and left early in the morning before the front desk opened again. The room was okay, it seemed clean but we did find crackers in the couch. The AC unit was in the main living space, and the sleeping room was so warm even late at night. There’s a small vent in between the living area and the bedroom that I think was intended to help cool off the bedroom. But it didn’t help it was very uncomfortable in the bedroom. Overall it was fine, just nothing special or memorable.

Staff, including housekeeping (Cathy & Lerma), Valet, Front Desk, & pool bar were friendly and efficient. The food and drinks at the pool bar are excellent and it’s located next to the pool/slide, so it’s easy to watch your kids while you relax, eat, & have a drink. This is our second stay here and we were upgraded each time, which was amazing. We are so grateful :) I highly recommend this resort and will be returning here with my family when we visit again :)

Nice property, pool, beach