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The Shore Hotel & Residences

3.0 star property
Riverwalk hotel with fitness centre and rooftop terrace

Photo gallery for The Shore Hotel & Residences

Interior entrance
View from property
Exterior
Interior
Studio Suite, 2 Single Beds | View from room

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for 3-Bedroom Apartment

3-Bedroom Apartment | Living area

3-Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 107 sq m
  • Sleeps 9
  • 1 King Bed and 4 Single Beds

View all photos for Studio Suite, 2 Single Beds

Studio Suite, 2 Single Beds

Studio Suite, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Private bathroom
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort River View Studio ( 311 )

Desk, laptop workspace, blackout curtains, soundproofing

Comfort River View Studio ( 311 )

  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Futon

View all photos for Family Room With View ( 302 )

Desk, laptop workspace, blackout curtains, soundproofing

Family Room With View ( 302 )

  • Sleeps 5
  • 1 Single Futon, 1 Queen Bed and 2 Single Beds

View all photos for Studio Room With River View ( 802 )

Desk, laptop workspace, blackout curtains, soundproofing

Studio Room With River View ( 802 )

  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Futon

View all photos for Family Room With View （ 003 )

Desk, laptop workspace, blackout curtains, soundproofing

Family Room With View （ 003 )

  • Sleeps 5
  • 1 Single Futon, 2 Single Beds and 1 Queen Bed

View all photos for Suite With View （ 303 ）

Desk, laptop workspace, blackout curtains, soundproofing

Suite With View （ 303 ）

  • Sleeps 5
  • 1 Single Futon, 2 Single Beds and 1 Queen Bed

View all photos for Family Room With River View ( Tower )

Desk, laptop workspace, blackout curtains, soundproofing

Family Room With River View ( Tower )

  • Sleeps 5
  • 1 Queen Bed, 1 Single Futon and 2 Single Beds

View all photos for Family Room With River View （ 3A ）

Desk, laptop workspace, blackout curtains, soundproofing

Family Room With River View （ 3A ）

  • Sleeps 5
  • 1 Single Futon, 2 Single Beds and 1 Queen Bed

View all photos for Family Room With Balcony ( 209 )

Desk, laptop workspace, blackout curtains, soundproofing

Family Room With Balcony ( 209 )

  • Sleeps 5
  • 2 Single Beds, 1 Queen Bed and 1 Single Futon

View all photos for Sea View Suite ( 703 )

Desk, laptop workspace, blackout curtains, soundproofing

Sea View Suite ( 703 )

  • Sleeps 5
  • 1 Single Futon, 1 Queen Bed and 2 Single Beds

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About the area

Map
GF-27, No. 193, Pinggiran Sungai Melaka, Jalan Persisiran Bunga Raya, Malacca City, Melaka, 75100

What's nearby

  • Jonker Street Night Market - 14 min walk
  • A Famosa - 20 min walk
  • Mahkota Medical Center - 4 min drive
  • Mahkota Parade Shopping Mall - 4 min drive
  • Dataran Pahlawan Melaka Megamall - 5 min drive

Getting around

  • KB17 Pulau Sebang/Tampin Station - 32 min drive
  • Malacca Intl. Airport (MKZ) - 15 min drive

Restaurants

  • ‪Lian Pang Kopitiam - ‬5 min walk
  • ‪Seoul Garden - ‬2 min walk
  • ‪Mama Seafood Restaurant - ‬6 min walk
  • ‪PAMPAS Sky Dining - ‬1 min walk
  • ‪Sambal & Style - ‬5 min walk

About this property

The Shore Hotel & Residences

Hotel near Jonker Street Night Market
Located close to The Shore Shopping Gallery and Red Square, The Shore Hotel & Residences provides a rooftop terrace, a shopping centre on-site and a coffee shop/cafe. Enjoy the gym, as well as activities such as basketball. Guests can also expect to find a garden, a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), ATM/banking services and a lift
  • Multilingual staff, smoke-free property and luggage storage
Room features
All 511 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as sound-insulated walls and free bottled water.
More amenities include:
  • Rainfall showers, bidets and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/cupboards, balconies and electric kettles

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MYR 30 for adults and MYR 25 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay
  • Destination fee: MYR 2 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 30 for adults and from MYR 25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Pool access available from 7 AM to 7:00 PM
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Shore Residences Apartment Melaka
Shore Residences Apartment
Shore Residences Melaka
Shore Residences Aparthotel Malacca
Shore Residences Aparthotel
Shore Residences Malacca
Shore Hotel Malacca
Shore Malacca
The Shore Hotel Residences
The Shore & Residences
The Shore Hotel Residences
The Shore Hotel & Residences Hotel
The Shore Hotel & Residences Malacca City
The Shore Hotel & Residences Hotel Malacca City

Frequently asked questions

Does The Shore Hotel & Residences have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7 AM to 7:00 PM.

Is The Shore Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Shore Hotel & Residences?

Self-parking is free at this property.

What time is check-in at The Shore Hotel & Residences?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Shore Hotel & Residences?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Shore Hotel & Residences located?

Located in the heart of Malacca City, this hotel is within a 15-minute walk of The Shore Shopping Gallery and Jonker Street Night Market. Red Square and Malacca Sultanate Palace Museum are also within 1 mi (2 km).

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The Shore Hotel & Residences Reviews

Reviews

6.8
Rating 10 - Excellent. 65 out of 416 reviews
Rating 8 - Good. 144 out of 416 reviews
Rating 6 - Okay. 110 out of 416 reviews
Rating 4 - Poor. 48 out of 416 reviews
Rating 2 - Terrible. 49 out of 416 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Maria

No wifi service. It’s a families vacation hotel, crowded. Breakfast hv to wait because place small to accommodate big group. Lifts service very bad, 5 & more minute waiting. Breakfast menu the same
Stayed 2 nights in Dec 2024

2/10 Terrible

JOHN

Disliked: Cleanliness, property conditions & facilities
A tired and weary building, in need of renovation, filthy in parts, air con noisy and rattles. The hotel joins with a similar attached hotel, and shares a dining room, so breakfast was busy, and average. Parts of the room were very aged, around floor/wall junction there was a lot of perished jointing materials. The lifts were slow and overworked, the balcony did not have any furniture.
Stayed 4 nights in Jan 2025

10/10 Excellent

Muhammad Izham

Perfect for my first time trip to Hatyai. Definitely will stay here again.
Stayed 1 night in Feb 2024

4/10 Poor

THUAN CHONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long waiting time for lift. A lot of time wasted just to wait lift. Wait time up to 30mins.
Stayed 2 nights in Sep 2024

6/10 Okay

Sara

Liked: Property conditions & facilities
Wedding Anniversary Getaway
Very run down establishment. Only 1 lot of shampoo and body wash provided for a couple over two nights. The air conditioner is noisy and only operates at 18’. There is no towel attendant for The Shore Hotel patrons ( share middle pool with Swisse Gardens who pay less for rooms and get towels) and vending machine was broken, so couldn’t get water or snacks. There was always issues with the elevators. Not much in the shopping complex. Loved the Roof Top Pasma Bar. Staff there were absolutely amazing.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kavithaa

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Rooms are dusty and dirty…. Especially the bathroom is smelly. Long wait for the lifts. Very poor quality.
Stayed 3 nights in May 2024

10/10 Excellent

Amy Teo

Please upgrade the lift.
Stayed 1 night in Oct 2023

4/10 Poor

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Arrived late as we had a long drive. One member of staff on reception so was waiting a long time to check in. 1st room allocated had not been cleaned properly, safe did not work and was turned round completely ?? Patio doors did not lock and the air conditioning units for the hotel were right outside our door so it was extremely noisy. I asked to change rooms but the lady at the reception said that she had to send maintenance up to check what I had told her was true !!!!! I couldn’t believe it - this was about 8pm and we were tired and just wanted a functioning room so we could freshen up. The staff on reception were miserable and unhelpful throughout. We eventually moved up to a higher floor but again the safe did not work !! This room could have done with a good clean too. There were stains in the bedsheets. Won’t stay here again. Needs condemning. It seems to me that the residents in the hotel are second class to the people that live in the apartments.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

SO SO HOTEL
Overall the hotel just a so so not as what I expected. The front desk staff not friendly. Being a late check in customer & received a cold welcome is quite annoying.
Stayed 1 night in Mar 2023

8/10 Good

Ming Long

The residence didn't have WIFI but the place was good, clean and spacious overall. The toilets were clean too, although not perfect, is well maintained. Water pressure from the shower is so-so but can do the job. The only drawback is that the cupboards seems a little dusty, so we didn't put anything in. The aircon to the gym was also not working and equipment doesn't seem to be very well maintained. However, it should be ok for the price.
Stayed 4 nights in Feb 2024

6/10 Okay

Khai Shin

Liked: Amenities, property conditions & facilities
Lift not working. have to wait more than 30mins to go up and down.
Stayed 1 night in Nov 2023

6/10 Okay

Jenny

Liked: Property conditions & facilities
Disappointed
One of the room toilet was choked, water supplied is lousy and TV remotecontrol was not given. The corridor was dirty.
Stayed 1 night in Sep 2023

6/10 Okay

Norfaraein Binti

Liked: Property conditions & facilities
I’ve booked apartment and studio suite. Both units are quite spacious but the conditions are not really good..wall paper in the apartment being tore, no unifi, airconds are not well functioning. As for the studio, the bed sheet got some stains and some parts are tore and housekeeping should be improved.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Poor condition. I have waited almost 20 mins for the lift during check-out hour
Stayed 1 night in Oct 2022

4/10 Poor

Low

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Disappointed
Room dirty, bedsheets dirty, no wifi, lift need to wait long time.
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
The location of this hotel is convenient access to banks like bank rakyat and hlb, walking distance but difficult to give directions. I used Bunga Raya from the Shore Mall then reached shops like selling plus sized t shirts, shop like Mustaffa .jst walk straight.. Jonker st also got public bank. Eateries like mamak stalls, chinese food, bbq,hotpot , thai nearby /at Shore Jonker etc cendol,, nyonya, simple mee goteng or fried noodles etc l and chicken rice but i dont remember seeing jpnese food which anther location nearby got, Jln KJL 8? etc. Grab rides at the range below RM20 in melaka areas like Aeon Ayer Keroh, , Lotus Bdrya Melaka, Melaka Zoo, Some honey bee attraction, etc. Most vital, the rate not that exoensive. The lifts very jammed and crowded, at times have to wait very long .
Stayed 3 nights in Feb 2024

4/10 Poor

Boon Siong

Liked: Amenities, property conditions & facilities
car park no convenience signage to hotel confusing lifts no sufficient, 4 lifts for 42 stories hotel room maintenance is bad on floor, toilet, furniture the worst is the air conditioner noise, I have to turn off the AC in order to sleep.
Stayed 1 night in Jul 2022

2/10 Terrible

Ivo

Disliked: Cleanliness, property conditions & facilities
We paid € 250,- for 3 nights in a Premier suite. It was neither Premier nor a suite. It was just a slightly bigger dilapidated hotel room. According to the manager a suite does not mean multiple rooms linked together. According to the dictionary it does... The first room we got we actually refused because it looked so bad and the cupboards where actually falling apart. The second was only marginally better. It said the room would accommodate 4 but there was only a big double bed and a very small couch which was barely big enough for our child. The other slept in our bed. There were only 2 towels in the room.
Stayed 3 nights in Aug 2022

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay.
Horrible room. The toilet was dirty with soiled toilet paper on the toilet floor when we checked in. The phone on the table wasn’t working. The heater wasn’t working. The aircon wasn’t cold. The basin was clogged. There are no good channels on the TV. One man receptionist. Told them about the basin clog , but they didn’t bother to repair it or change my room. Extra towel is chargeable . No daily housekeeping . First and last time to stay there. One word - horrible.
Stayed 2 nights in Jun 2022

2/10 Terrible

Zaim Luqman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST HOTEL NOT ONLY IN MALACCA, BUT IN MALAYSIA - The whole unit is dirty! There are lots of dirty marks on the sofa. euuww.. The wall and toilet wall are dirty. It’s like they can’t afford a cleaner - No Wifi! Come on man.. It’s 2022 already! - Extra towell need to pay rm10. Whatttt???? First time in my life!! - Oven and washing machine are not allowed to be used. Then what’s the purpose of putting those amenities??? - The parking is confusing - RM1.5k for two nights with this bad condition, not worth ghe price at all Long story short, NOT RECOMMENDED AT ALL
Stayed 2 nights in Oct 2022

4/10 Poor

Srinivas

Disliked: Staff & service
Nice Place, Not Customer Centric Trained Staff
I booked 2 Rooms, me and my friend. I happened to reach early and wanted to check-in both rooms and get the keys as my friend will arrive past midnight. The Staff refused to allow me to check-in on behalf of my friend, unless he sees the ID of the person; even though i booked the room under same booking. After exchange of unhappy and unpleasant conversations, finally we got the room and it late night and miserable experience of checking-in. I parked the car next to the hotel and to find that in the morning that it was premium paid parking and hotel did not update anything about parking while checking in. The room internet wasn't working. After few years of numerous visits and even booking this place for friends and groups, this experience leaves me no choice and i have no plans to book this hotel again. Overall, it makes my last visit to this place... Nice Place, Nice View, Not Customer Centric Trained Staff.
Stayed 1 night in May 2023

4/10 Poor

Yugo

Stayed 5 nights in Nov 2024

2/10 Terrible

tadashi

Disliked: Cleanliness, amenities, property conditions & facilities
最悪。二度部屋を変更して貰った。 最初は冷蔵庫とセーフティボックスが故障。 次が電気が点かない。とにかく設備点検は全くされていない。 エレベーターも４台あるが、チェックイン、アウトの時は全く乗れない。酷い時には15分近くも乗れない時があった。 これまでで最悪のホテル。
Stayed 6 nights in Feb 2024

10/10 Excellent

Poh Syiang

Stayed 1 night in Feb 2024

4/10 Poor

Edward

Stayed 10 nights in Dec 2023