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Hotel Cristallo

3.0 star property
Hotel in Malcesine with full-service spa and free breakfast
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Cristallo

Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers
Front of property
Aerial view
Terrace/patio
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Room service
  • Spa
  • Breakfast included

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Double Room, Lake View

Standard Double Room, Lake View

Standard Double Room, Lake View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Minibar
Electric kettle
  • 17 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
Sundeck

Hotel Excelsior Bay

Pool
Breakfast included
Pet-friendly
Free WiFi
9.4 out of 10, Exceptional, (8)
Hotel Excelsior Bay
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About the area

Map
Via Gardesana 184, Malcesine, VR, 37018

What's nearby

  • Palazzo dei Capitani - 16 min walk - 1.4 km
  • Castello Scaligeri - 2 min drive - 1.6 km
  • Malcesine-Monte Baldo Cableway - 2 min drive - 1.7 km
  • Fraglia Vela Malcesine - 7 min drive - 5.4 km
  • San Michele - Mount Baldo Cableway - 9 min drive - 4.3 km

Getting around

  • Serravalle Station - 34 min drive
  • Valerio Catullo Airport (VRN) - 80 min drive

Restaurants

  • ‪Bar Oasi - ‬8 min walk
  • ‪La Bottega Del Vino - ‬16 min walk
  • ‪Ristorante Pizzeria Garden - ‬16 min walk
  • ‪Feudo caffè - ‬17 min walk
  • ‪Ristorante Pizzeria Italia da Nikolas - ‬15 min walk

About this property

Hotel Cristallo

Property highlights
A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Hotel Cristallo. Take some time to relax at the on-site spa. In-room WiFi (surcharge) is available to all guests, along with a bar and a gym.
Other perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and concierge services
  • A front desk safe, luggage storage and smoke-free property
Room features
All guest rooms at Hotel Cristallo offer perks, such as air conditioning, in addition to amenities, such as safes and WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Electric kettles, daily housekeeping and desks

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 7 per day)
  • Available in some public areas: WiFi (EUR 7 per day)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: EUR 7 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 7 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number IT023045A1L5ZVCUB6

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 September

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Cristallo Malcesine
Cristallo Malcesine
Hotel Hotel Cristallo Malcesine
Malcesine Hotel Cristallo Hotel
Cristallo
Hotel Hotel Cristallo
Hotel Cristallo Hotel
Hotel Cristallo Malcesine
Hotel Cristallo Hotel Malcesine

Frequently asked questions

Does Hotel Cristallo have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.

Is Hotel Cristallo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Cristallo?

Self-parking is free at this property.

What time is check-in at Hotel Cristallo?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Cristallo?

Checkout is at 10:00 AM.

Does Hotel Cristallo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Cristallo located?

Situated near the beach, this spa hotel is within 1 mile (2 km) of Palazzo dei Capitani, Consorzio Olivicoltori di Malcesine and Posterna. Castello Scaligeri and Malcesine-Monte Baldo Cableway are also within 1 mile (2 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

5.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

adam

Disliked: Amenities, property conditions & facilities
Nice friendly staff. Room was very hot. Informed reception that AC wasn’t working only to be told that it’s only switched on in July & August. I pointed out that it’s advertised as having AC on Expedia & she replied, we have no communication with Expedia, but all tour operators are aware. Had to sleep with the doors open onto communal area. Food, particularly breakfast was very poor quality & decided to eat out most days despite being half board. Would not go back. Avoid.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt hotell som vi gärna kommer tillbaka till. Lugnt och fint och mycket vacker utsikt över sjön.
Stayed 7 nights in Jun 2024

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett trevligt hotell med vänlig och serviceinriktad personal. Stort plus för gratis parkering och att middag ingick. Vi hade fin utsikt över sjön och en stor terrass. Perfekt läge med närhet till Malcesines stadskärna med restauranger, caféer, butiker, kyrkan och kastellet samt inte minst linbanan. Bra läge att utgå ifrån med båt och bil för utflykter till andra platser runt sjön.
Utsikt från terrassen.
Stayed 4 nights in May 2024

8/10 Good

reinder

Travelled with partner
Liked: Cleanliness, staff & service
The breakfast and dinner was good. We had an beautifull sight over the lake.
Stayed 8 nights in Aug 2023

10/10 Excellent

Bente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Mette Løndal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very helpful and smiling Stuff.
Stayed 6 nights in Jul 2022

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Nice, simple ackommodation
Nice, simple ackommodation within walking distance to Malcesine. The staff was friendly and helpful. The room, located in the basement was clean but sometimes quite humid. The breakfast offered a good variery of food but non was particularly well-made or tasty.
Stayed 4 nights in May 2022

10/10 Excellent

birger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

8/10 Good

Antonio, Milano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione, personale cordiale. Camere un po piccoline, sopratutto il bagno.
Stayed 3 nights in Sep 2020

10/10 Excellent

Josef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Urlaub war top Der Service war super freundlich Uns hat es sehr gefallen
Stayed 7 nights in Aug 2020

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2020