JEN Maldives Male by Shangri-La

4.0 star property
Hotel in Malé with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JEN Maldives Male by Shangri-La

2 restaurants, breakfast, lunch, dinner served; international cuisine
Terrace/patio
Executive Room, 1 King Bed, City View
Exterior
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Spa
The price is AU$489
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Executive Room, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Ameer Ahmed Magu, Malé, Kaafu Atoll, 20096

What's nearby

  • Chaandhanee Magu - 4 min walk - 0.4 km
  • Maldives Islamic Centre - 5 min walk - 0.5 km
  • Sultan Park - 6 min walk - 0.5 km
  • Hulhumale Ferry Terminal - 6 min walk - 0.5 km
  • Male Fish Market - 7 min walk - 0.6 km

Getting around

  • Male (MLE-Velana Intl.) - 10 min drive

Restaurants

  • ‪Gloria Jean's Coffees (Henveiru) - ‬1 min walk
  • ‪City Garden - ‬1 min walk
  • ‪Shell Beans - ‬2 min walk
  • ‪Meltz - ‬2 min walk
  • ‪Cafe'ier - ‬2 min walk

About this property

JEN Maldives Male by Shangri-La

Upscale hotel in the business district
Take advantage of a free return airport shuttle, a rooftop terrace and shopping on-site at JEN Maldives Male by Shangri-La. Indulge in a massage, a body wrap and a body scrub at Aristo Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a library.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and express check-in
  • Luggage storage, a lift and wedding services
  • A porter/bellboy, massage treatment rooms and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour free return airport shuttle
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 18 for adults and USD 9 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Azur
  • Jen's Kitchen On-the-Go
  • Lime
  • Panini

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,044 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (61 centimetre high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 135.52 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 12.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 135.52 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transport to and from this property
Guests under 11 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Jen Maldives Male By Shangri
JEN Maldives Male by Shangri La
JEN Maldives Male by Shangri-La Malé
JEN Maldives Male by Shangri-La Hotel
Hotel Jen Malé Maldives by Shangri La
JEN Maldives Male by Shangri-La Hotel Malé

Frequently asked questions

Does JEN Maldives Male by Shangri-La have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at JEN Maldives Male by Shangri-La?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at JEN Maldives Male by Shangri-La on 17 Dec 2024 start from AU$452.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Maldives Male by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Maldives Male by Shangri-La?

This property doesn't offer parking.

What time is check-in at JEN Maldives Male by Shangri-La?

Check-in start time: 2 PM; check-in end time: 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at JEN Maldives Male by Shangri-La?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does JEN Maldives Male by Shangri-La provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is JEN Maldives Male by Shangri-La located?

Located in the heart of Malé, this spa hotel is steps away from Medhu Ziyaaraiy, Mulee Aage Palace and People's Majlis. Republic Square and Chaandhanee Magu are also within 5 minutes.

JEN Maldives Male by Shangri-La Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 146 out of 361 reviews" "
Rating 8 - Good. 123 out of 361 reviews" "
Rating 6 - Okay. 55 out of 361 reviews" "
Rating 4 - Poor. 18 out of 361 reviews" "
Rating 2 - Terrible. 19 out of 361 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tariq

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly cooperative staff in safe quiet neighborhood near the airport. Suitable for business travelers.
Stayed 3 nights in Nov 2024

8/10 Good

sarah

Liked: Staff & service, property conditions & facilities
The room was decent for the price.
Stayed 1 night in Oct 2024

6/10 Okay

Darlene, WORCESTER

Liked: Cleanliness, staff & service
The staff was exceptionally sweet. The room could use an update with the air quality. The aircon ran loudly and nonstop and there was a persistent mold smell.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Jen, Male
Lovely rooftop pool but limited seating/sun loungers. The restaurant was pretty good. Business orientated hotel but good for an overnight transit stay, if you want to experience Male.
Stayed 1 night in Aug 2024

8/10 Good

Joaquim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Suleman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JEN Maldives was a great stay. Transfers were arranged swiftly with our resort. Check in was simple and the location was great. The room was great, very clean. Transfer back to the airport was arranged and was provided on time.
Stayed 1 night in Jun 2024

10/10 Excellent

Leeann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful team. Great location
Stayed 1 night in May 2024

10/10 Excellent

Anne, Saint George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great. Loved the restaurant on roof. The roof top pool was amazing. Breakfast was very large with lots of options. Service was excellent. Rooms were clean and comfortable - very nice. Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to everything. All taxis knew where hotel was located. Staff were great.
Stayed 4 nights in Mar 2024

10/10 Excellent

Angelos, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Charles V.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Pretty

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast & facility
Breakfast was pathetic in terms of choice and quality of food. Rooms are already old and not revamped. Tap knob kept falling off and maintainence did not even bother to upkeep it. Beds are already not in usable condition to have a comfortable sleep.
Stayed 8 nights in Mar 2024

10/10 Excellent

Sherman

Stayed 5 nights in Feb 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s 3 stars at best
It’s a good option if you have to stay in Male island for a night. The floor is very greasy and the bed feels moist. The overall clean. Fast check in and pick up from airport. Decent selection at breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Tze Fung Ryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joanne, Moonee Ponds

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were lovely. Food at restaurant really good. Unfortunetly our plane was delayed so we got there really late and had to leave early, but I would have loved to seen more of it. The pool looked beautifully lit at night. Service to and from airport was fantastic and staff so helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Caroline

Stayed 2 nights in Jan 2024

4/10 Poor

JULIET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were helpful except reservations. We had to make an unexpected cancellation after the first night as we realized we could not access the resorts from the hotel in Male city contrary to what we had thought. Despite all entreaties to charge the standard one night fee only, the reservations team insisted on debiting the entire cost for the 3 day booking. They tossed us back and forth claiming that the travel site refused to grant any accommodation all the while they had the power to apply discretion because we had paid at the hotel on arrival. Up till now they never even deigned to respond to my email.
Stayed 3 nights in Dec 2023

10/10 Excellent

Krista

Liked: Cleanliness
Stayed 6 nights in Dec 2023

10/10 Excellent

Erica

6/10 Okay

Kylie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Service at the pool bar is extremely poor I waited an hour for an iced coffee and had been completely forgotten about. This wasn't sadly the first time as I waited 40 minutes for food also. Considering the nightly cost you expect a higher level of service and not to be ignored. Very disappointed. I had emailed the hotel requesting a pick from the airport and cue to arriving no one was there. I never had an apology or received any reply! Very poor
Stayed 1 night in Dec 2023

10/10 Excellent

AHMED MAQSUDUL

Liked: Cleanliness

10/10 Excellent

joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and attentive staff
Stayed 1 night in Oct 2023

10/10 Excellent

åge

Stayed 1 night in Sep 2023

8/10 Good

Ajay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Handy location with free transfer to the airport. Only stayed there one night but the room was clean for the most part. However there was a power socket hanging of a wall which could be very dangerous if a child stuck their hands into the electrical wires.
Stayed 1 night in Aug 2023

General hotel information

Reasons to Book
Room Cleanliness & Comfortable Beds
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0