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Civitel Creta Beach

4.0 star property
On beach with seasonal outdoor pool, near Pankritio Stadium
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Civitel Creta Beach

Seasonal outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas
Premium Bungalow, Beach View
Fitness facility
Room (WaterFront View)
Aerial view
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Spa

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Bungalow, Garden View

Superior Bungalow, Garden View

Superior Bungalow, Garden View

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Separate bedroom
Day bed
  • 26 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Room (WaterFront View)

Room (WaterFront View)

Room (WaterFront View)

Highlights

Furnished patio
Soundproofed
Air conditioning
Minibar (some free items)
TV
Separate bedroom
Premium bedding
Blackout curtains
  • 20 sq m
  • Water view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Bungalow, Garden View

Comfort Bungalow, Garden View

Comfort Bungalow, Garden View

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Separate bedroom
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed OR 3 Single Beds and 1 Single Sofa Bed

View all photos for Premium Bungalow, Beach View

Premium Bungalow, Beach View

Premium Bungalow, Beach View

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Separate bedroom
Blackout curtains
  • 25 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Bungalow, Garden View

Premium Bungalow, Garden View

Premium Bungalow, Garden View

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Minibar (some free items)
TV
Separate bedroom
Premium bedding
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Bungalow, Garden View

Bungalow, Garden View

Bungalow, Garden View

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Separate bedroom
Blackout curtains
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Suite, Beach View

Premium Suite, Beach View | View from room

Premium Suite, Beach View

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Separate bedroom
Blackout curtains
  • 35 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed OR 3 Single Beds and 1 Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Premium bedding
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 4 Single Beds
Restaurant

Malena Hotel & Suites - Adults Only by Omilos Hotels

Pool
Spa
Parking included
Free WiFi
9.2 out of 10, Wonderful, (41)
The price is AU$91
includes taxes & fees
15 Jan - 16 Jan 2025
Malena Hotel & Suites - Adults Only by Omilos Hotels
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About the area

Map
74, Andrea Papandreou str., Ammoudara, Malevizi, Crete Island, 71414

What's nearby

  • Natural History Museum of Crete - 6 min drive - 5.7 km
  • Koules Fortress - 6 min drive - 6.2 km
  • Heraklion Archaeological Museum - 7 min drive - 6.3 km
  • Heraklion Port - 8 min drive - 6.9 km
  • Palace of Knossos - 9 min drive - 10.3 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 16 min drive

Restaurants

  • ‪Πετούσης - ‬14 min walk
  • ‪Havana Beach Bar - ‬16 min walk
  • ‪Heaven Beach - ‬18 min walk
  • ‪Το Μιτατο Του Ρουβα - ‬11 min walk
  • ‪Δαφερμος - ‬16 min walk

About this property

Civitel Creta Beach

Upscale hotel near Pankritio Stadium
Located close to Hania Gate and Nikos Kazantzakis Museum, Civitel Creta Beach provides free breakfast (local cuisine), a poolside bar and a terrace. With a beachfront location, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy, a body treatment or a massage at the on-site spa. The on-site local and international cuisine buffet restaurant, Main Restaurant, offers breakfast, brunch, lunch, dinner and al fresco dining. Enjoy on-site activities, such as archery and beach volleyball. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • An outdoor tennis court, a local area shuttle and an electric car charging station
  • Access to a nearby health club, babysitting (surcharge) and a billiards/pool table
  • Guest reviews speak highly of the helpful staff
Room features
All 150 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with digital channels
  • Wardrobes/cupboards, LED light bulbs and childcare services

All-inclusive details

All-inclusive room rates at Civitel Creta Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Miniature golf
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 250 metres
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A la Carte Restaurant
  • Main Bar
  • Main Restaurant
  • Pool Snack Bar
  • Thematic Restaurant

Things to do

  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night
  • Towels fee: EUR 0 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL097940066
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from March to November
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Creta Beach Bungalows
Creta Beach Bungalows Malevizi
Creta Beach Hotel
Creta Beach Hotel & Bungalows
Creta Beach Hotel & Bungalows Malevizi
Civitel Creta Beach Hotel
Civitel Creta Beach Hotel
Civitel Creta Beach Malevizi
Civitel Creta Beach Hotel Malevizi

Frequently asked questions

Does Civitel Creta Beach have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

Is Civitel Creta Beach pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Civitel Creta Beach?

Self-parking is free at this property.

What time is check-in at Civitel Creta Beach?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Civitel Creta Beach?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Civitel Creta Beach?

Some rate plans available at this property are all-inclusive.

Where is Civitel Creta Beach located?

Located in Malevizi, this beachfront hotel is in the entertainment district and within 3 mi (5 km) of Pankritio Stadium, Nikos Kazantzakis Museum and Venetian Walls. Hania Gate and Panayia Akrotiriani are also within 6 mi (10 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 199 reviews" "
Rating 8 - Good. 82 out of 199 reviews" "
Rating 6 - Okay. 13 out of 199 reviews" "
Rating 4 - Poor. 9 out of 199 reviews" "
Rating 2 - Terrible. 5 out of 199 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

francois

Stayed 3 nights in Sep 2024

8/10 Good

Viorel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Noe Cuellar

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property nice staff. . First night did not have internet to work with, tv had one Chanel, no hot water in the morning. Later they changed my room, too late, because I had to leave.
Stayed 2 nights in Oct 2024

10/10 Excellent

andri, worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Great and helpful stuff Great food
Stayed 6 nights in Sep 2024

8/10 Good

Anel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

2/10 Terrible

Sogol

Stayed 2 nights in Aug 2024

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The people were very friendly. I would recommend to anyone
Stayed 13 nights in Jun 2024

6/10 Okay

DANIELLE

Travelled with partner
Liked: Staff & service
Nice place for family ….nice view . Old resort and AC doesnt work corectly . Very hot room in july .
Stayed 1 night in Jul 2024

2/10 Terrible

Petros

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in July 11 around 2pm. They gave us a room for 3 even though in the records they had us for 2 and paid the extra charge. The room bangalow style looked rather old, there were aunts in the floor and AC unit was not working properly. It had a piece of tape on one site which I took a photo. We notified the reception about the aunts and AC and a lady came and sprayed around. They promised to take care of the AC. We thought they would and went to the beach. We came back and the AC was still bringing hot air. The phone in the room was not working and every time we need to contact the reception we had to walk in the hotter sun for about 500 meters. They said no problem we will check and fix the AC. We went out and came back 11pm. The room was awfully hot and had to walk back to the reception and this time yelled at them that this is unacceptable. They told us that they will move us to another room and gave us the keys but under the condition that we need to walk back and bring the old keys back to them. Instead of apologizing they appeared that they were doing us a favor and us moving to a proper room with AC working was conditional to bringing the card keys of the first room back. In addition they offered no help to transport our luggage to the room was not next door but to walk around to find it. The new room had no light working outside and took us sometime to find it. The new room was a bit bigger, clean and the AC was working fine. We did waste however one night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

John, indian Mound

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay in Crete you must stay at this resort!!! We were right next to the beach!!! They have plenty of lounge chairs and umbrella’s on the beach. The pool is nice also with lots of lounge chairs and umbrellas. The breakfast buffet is excellent there are so many choices. George at the front desk was amazing. This is a must stay at resort!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took amazing care of us the whole time, they upgraded us to a house right on the water, the food was the best we have had at any of the stays on this trip and we cannot recommend you going here more! Thank you ALL you were so good to us <3 See you next year!
Stayed 4 nights in May 2024

10/10 Excellent

Meg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely break - we haven’t been on holiday in over 4 years.. this was the perfect one back! It was super relaxing, the all inclusive food was always interesting and had a large range to choose from. The staff (especially in the restaurant) where wonderful I believe his name was Sofkolis (apologies if wrong) was a star, he already knew what drinks we wanted as we were arriving. A lovely place for a relaxing break!
Stayed 6 nights in Apr 2024

4/10 Poor

Irene

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew James

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely phenomenal in every way. The gardens are immaculate and well maintained, the pool is great and lots of parasols and sun loungers and the private beach is also great. The staff are incredibly helpful and friendly and the food is absolutely delicious and you have a lovely view of the sea at meal times. I can't recommend this place enough. Suitable for everyone and only a 10 minute taxi from Heraklion airport and you can book the transfer through the hotel. The facilities are amazing; lots of activities throughout the day like aqua zumba, yoga, mini golf, table tennis, volleyball etc etc. So many things to do - I even did a Greek lesson! 10/10 and would stay here every time. It's exactly like it looks in photos, if not better!
Stayed 7 nights in Jul 2023

10/10 Excellent

Zorica

Stayed 4 nights in Jul 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creta Beach has a unique peaceful ambience with greener outdoor spaces. Hotel facilities and services are good. The property stayed in is quite old, only one power socket. Hotel is backing into to sandy beach and had a large swimming pool. There are daily evening shows to entain guests. Breakfast is excellent, other times we eat out, so can not comment. Staff are friendly and helpful.
Stayed 6 nights in Jun 2023

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort, not too big, right by the sea. It has a lovely sandy beach, with sun beds and umbrellas. At the time we were there, it was not crowded. The rooms in the bungalow were clean & spacious. It was also fairly quiet. It’s clear the season is new and this was apparent in the gardens which needed attention. This is perhaps my only criticism. There is potential for them to look way better once they’ve been attended to. The staff were attentive and helpful. Special mention to George at reception as well as Eva. They were very helpful to us. The hotel manager (maitre) was also always very helpful to us when we needed it. We travelled for my cousins birthday and we got some complimentary alcohol & sweets in our room. This was very thoughtful and we appreciated it. I managed to get my upgrade to a bungalow as well as late checkout as I’m an Expedia VIP member. An altogether very good stay.
Stayed 7 nights in Apr 2023

10/10 Excellent

Leanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely had the best time here in Crete. The room i stayed in had everything you needed for a comfortable stay, the pool area is beautiful and the hotel is located right on the beach. You are walking distance from shops, restaurants and a supermarket is about a 20 min walk. There was a good selection of food for each meal and the staff are THE FRIENDLIEST people I’ve ever met. So welcoming and so kind.
Stayed 7 nights in Mar 2023

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2022

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was low season but still excellent service. Breakfast bar huge availability of freshly laid out food. I expect very crowded in high season but served us very well at end of March. Sea and pool too cold. Excellent base from which to explore the island with hired car. Very good local restaurants. Did not use hotel amenities much but was our choice.
Stayed 7 nights in Mar 2022

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and well laid out. There is only one pool but it is quite huge. The massages are currently indoor/outdoor facility which was very relaxing with the breeze blowing through. There were built in racks outside to hang wet towels and clothes. It stated not to drink the water. There was water in the refrigerator but no note to say it is free. We received water at our door on the last day.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is goo, territory is beatuful. Staff is very friendly and helpful. Room's furniture is a little bit outdated
Stayed 7 nights in Jul 2021

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2021

8/10 Good

RichardHouseago, Braintree, Essex UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Relaxing and close to the beach
Stayed 14 nights in Sep 2020