"The young lady at the front desk was polite, helpful and efficient. She was working at the front desk checking people in, doing laundry in the back room, making coffee and trying to fix the online reservation system which was incorrectly showing no available rooms. I didn’t see or hear any other employees so I assume she was doing everything herself.
She was doing a great job and handled everything smoothly.
I have stayed at this Best Western 12 times during the past 5 years. The...