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The Charter House

3.5 star property
Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Charter House

Lobby
Outdoor pool, pool loungers
Outdoor pool, pool loungers
VIP Room | Living area
Hallway

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping
The price is AU$78
includes taxes & fees
9 Jan - 10 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

Highlights

Air conditioning
Fridge
LED TV
Bidet
Hairdryer
Private bathroom
Free bottled water
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Fridge
LED TV
Bidet
Hairdryer
Private bathroom
Free bottled water
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for VIP Room

VIP Room | Living area

VIP Room

Highlights

Air conditioning
Fridge
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Free bottled water
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

Highlights

Air conditioning
Fridge
LED TV
Bidet
Hairdryer
Private bathroom
Free bottled water
Electric kettle
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds
Outdoor pool, open 6:00 AM to 11:00 PM, pool loungers

City Garden Hotel Makati

Pool
Spa
Parking included
Free WiFi
8.8 out of 10, Excellent, (1008)
City Garden Hotel Makati
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About the area

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229

What's nearby

  • Greenbelt Shopping Mall - 1 min walk
  • Ayala Center - 1 min walk
  • Ayala Museum - 4 min walk
  • Glorietta Mall - 7 min walk
  • Fort Bonifacio - 9 min drive

Getting around

  • Ayala Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 29 min drive

Restaurants

  • ‪Chili's - ‬1 min walk
  • ‪Tsujiri - ‬1 min walk
  • ‪Simply Thai - ‬1 min walk
  • ‪Kenji Tei Ramen House - ‬1 min walk
  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk

About this property

The Charter House

Hotel near Greenbelt Shopping Mall
Located close to Ayala Museum and Makati Stock Exchange, The Charter House provides a corner/local shop, a rooftop terrace and laundry facilities. Treat yourself to a massage or other spa services. The on-site local and international cuisine coffee shop, The Capiz Coffee Shop, offers breakfast, lunch, dinner and light fare. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • 1 meeting room, a banquet hall and a front desk safe
  • A porter/bellboy, a 24-hour front desk and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 108 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 32-inch LED TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

Frequently asked questions

Does The Charter House have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Charter House?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Charter House on 9 Jan 2025 start from AU$78.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Charter House pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Charter House?

The Charter House doesn't offer parking.

What time is check-in at The Charter House?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at The Charter House?

Checkout is at noon.

Does The Charter House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1100 per vehicle applies.

Where is The Charter House located?

Located in Makati Central Business District, this hotel is steps away from Greenbelt Shopping Mall and Ayala Center. Asian Institute of Management and Ayala Museum are also within 5 minutes. Ayala Station is 13 minutes by foot and Manila Pasay Road Station is 17 minutes.

Reviews

8.2

Very good

Rating 10 - Excellent. 235 out of 660 reviews" "
Rating 8 - Good. 265 out of 660 reviews" "
Rating 6 - Okay. 109 out of 660 reviews" "
Rating 4 - Poor. 37 out of 660 reviews" "
Rating 2 - Terrible. 14 out of 660 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my 3rd stay at the Charter House and nothing beats its quality of service. For the price, it’s the best place to stay in Makati area!
Stayed 2 nights in Dec 2024

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities
The place needs some upgrade in overall condition of the rooms….
Stayed 1 night in Nov 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

cecilia, Delta BC

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to amenities and staff are nice .
Stayed 2 nights in Nov 2024

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is reasonably price. Just across the mall. Not a 5 star but its clean and staff are friendly.
Stayed 1 night in Nov 2024

6/10 Okay

Rodrigo

Short stroll to shopping centre However, breakfast choice is limited
Stayed 3 nights in Nov 2024

10/10 Excellent

Paula Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient location, all staff are friendly and helpful
Stayed 8 nights in Nov 2024

10/10 Excellent

Conrad, Riverside

Stayed 3 nights in Nov 2024

6/10 Okay

Francisco

Travelled with partner
Looks old
Stayed 2 nights in Nov 2024

10/10 Excellent

Conrad, Riverside

Stayed 1 night in Oct 2024

8/10 Good

Matthew a

Travelled with partner
It is a clean place just very out dated. Can place for the price I think it was nice
Stayed 2 nights in Nov 2024

6/10 Okay

Nila

Travelled with partner
Liked: Staff & service
Linen, towels very worn out. They put soiled duvet cover, very disappointing.
Stayed 5 nights in Nov 2024

8/10 Good

Mary jill

Travelled with family
Liked: Staff & service
The property is old. There was too much noise on the road. Across the street tge noise from the construction was unbearable. Other than that,room is kept clean. And oh our server, I did not get his name. Every time we go to eat our breakfast, he seems unhappy, but still serves us. There’s this older gentleman who is always welcoming with a smile. But our server never had that welcoming smile except we felt snab.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charter House never disappoints. I’ve stayed here many times and am always very satisfied with their price, cleanliness, great service. I enjoy staying here since it’s across from Greenbelt Mall which is one of my favorite mall. Their room service is quick and the food is fresh, clean and very good. I highly recommend Charter House for short or long stays.
Stayed 3 nights in Oct 2024

4/10 Poor

E

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Catherine, Daly City

Disliked: Cleanliness, property conditions & facilities
The room wall needs painting and the bathroom door it has cracks underneath.
Stayed 3 nights in Oct 2024

4/10 Poor

Catherine, Daly City

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location near greenbelt. But the Place itself needs painting and renovation.
Stayed 4 nights in Oct 2024

8/10 Good

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
k
Stayed 1 night in Oct 2024

8/10 Good

James

Travelled with family
Liked: Staff & service
Great location by greenbelt - easy walk to malls and restaurants 7 Eleven next door But demolition going on across the road that is very noisy Breakfast was not great
Stayed 1 night in Oct 2024

8/10 Good

Ronaldo, LOMITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contraction in the area, busy street noise. But the hotel convenient to all the Mall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joval Barretto, Delta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Oct 2024

10/10 Excellent

Analie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and close to dining and shopping.
Stayed 3 nights in Sep 2024

8/10 Good

johanna

Stayed 3 nights in Sep 2024

10/10 Excellent

Fe Henrietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Closer to every thing!!
Stayed 2 nights in Sep 2024

8/10 Good

Nazri

Liked: Cleanliness, staff & service
Very helpful and friendly staff, and the property itself is an incredibly nostalgic experience for those who adore older hotels. The complimentary breakfasts are straight out of the 80s/90s, plenty of choices including red hot dogs and breakfast classics like tapa (tough, not recommended) and tocino (cooked crispy, delicious). Reviews that mention mold are on point, unfortunately, particularly visible in shower grout/sealant. Rooms are otherwise appropriately maintained. TV in my room had a defective screen with bizarre scan lines, but I never used it so not a huge deal. Prospective guests should be aware of the Greenbelt mall renovations taking place right across the street. Extremely noisy demolition work throughout my stay that lasted anywhere between 8am and 10pm (occasionally past midnight when the crew thought they could get away with "quieter” work on interior parts of the mall). Not the worst if you're mainly using the room for sleep, but unbearable if planning to sleep in or stay in your room. Charter House should consider soundproofing options/better windows that don't rattle, especially since the Greenbelt project is supposed to continue for years. Super convenient location, though, hard to complain for the price. A 7-11 next door for snacks or small purchases, a bank on the right if required. Again, great staff, especially housekeeping who located sheets to help with my skin allergies/fragrance sensitivities. Just maybe bring some very good earplugs.
Stayed 14 nights in Aug 2024

General hotel information

Reasons to Book
Great Location & Outdoor Pool
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
2.5