The Matola Hotel

3.0 star property
Family-friendly hotel with free breakfast and 24-hour fitness centre

Photo gallery for The Matola Hotel

Exterior
Reception
Pool
Garden
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
In-room safe
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Twin Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Estrada Nacional N2, Cidade De Matola, Matola, Maputo, 1114

What's nearby

  • Machava Stadium - 13 min drive - 11.3 km
  • Praca dos Trabalhadores - 14 min drive - 16.1 km
  • Maputo City Hall - 15 min drive - 16.0 km
  • Maputo Central Market - 15 min drive - 16.5 km
  • Maputo Cathedral - 15 min drive - 16.1 km

Getting around

  • Maputo (MPM-Maputo Intl.) - 35 min drive

Restaurants

  • ‪Quinta Jazz Club - ‬7 min drive
  • ‪KFC - ‬18 min walk
  • ‪Mundo's Matola - ‬4 min drive
  • ‪Kaya Kafe - ‬9 min drive
  • ‪Taj Indian Restaurante - ‬4 min drive

About this property

The Matola Hotel

Family-friendly hotel
At The Matola Hotel, you can look forward to a free breakfast buffet, a garden and a playground. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant offers breakfast, lunch and dinner. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi.
Other perks include:
  • A children's pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and free newspapers
  • Luggage storage, multilingual staff and ATM/banking services
Room features
All 139 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Baths or showers and free toiletries
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Spa

  • Manicures/pedicures

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 23-inch TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Matola Multihotel Hotel
Multihotel Hotel
Matola Multihotel
Multihotel
Matola Hotel
The Matola Hotel Hotel
The Matola Hotel Matola
The Matola Hotel Hotel Matola

Frequently asked questions

Does The Matola Hotel have a pool?

Yes, this property has a children's pool.

Is The Matola Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Matola Hotel?

Self-parking is free at this property.

What time is check-in at The Matola Hotel?

Check-in start time: 3:30 PM; check-in end time: anytime.

What time is check-out at The Matola Hotel?

Checkout is at 10:30 AM.

Does The Matola Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A per person, one way fee applies.

Where is The Matola Hotel located?

Set in Matola, this family-friendly hotel is within 12 mi (20 km) of Machava Stadium, Maputo Botanical Gardens and Museum of Natural History. Maputo Central Market and Shopping 24 are also within 12 miles (20 km).

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The Matola Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 39 reviews
Rating 8 - Good. 16 out of 39 reviews
Rating 6 - Okay. 13 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

JACQUES

people are friendly at the property. Areas surrounding the property are not at a good living standard
Stayed 1 night in Mar 2022

8/10 Good

leon

Stayed 1 night in Aug 2021

6/10 Okay

Chris

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

gareth

this hotel is a hidden gem when you actually consider where in the world it is. Very safe and plenty of security The staff are all very pleasant and helpful. breakfast was fresh everyday (but sometimes a bit cold) plenty of choice, the food in the restaurant was surprisingly very very good, excellent steaks and pizza sandy the porter was a very nice helpful guy as was Wilker the operations manager who sorted out a hire car for me, translated the hire agreement as i do not speak Portuguese - very helpful man.Pool area was nice and clean with a nice outside bar. i will have no hesitations in staying at this hotel again and would highly recommend it.
Stayed 8 nights in Oct 2019

8/10 Good

Richard

Stayed 3 nights in Aug 2019

8/10 Good

Francisco

Ferias
Tranquila
Stayed 2 nights in Aug 2019

8/10 Good

Heinrich

Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities
The hotel didn't have the room reserved on Expedia. It took 4 days to get the good room. I had to take care of the communication between Expedia and the Hotel management.
Stayed 11 nights in May 2019

10/10 Excellent

fortunate

Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Francisco

Calma e tranquilidade
Os quartos precisam de melhorias. Optima localização e segurança.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Very nice hotel, location is very good and safe. Rooms were very clean and staff was very cooperative. The breakfast was amazing.
Stayed 9 nights in Dec 2018

8/10 Good

Kenneth

Business trip to Matola -
I stayed at the Matola Hotel for 4 days on a business trip. The hotel was clean and my room was valeted daily. Staff were friendly and helpful. The internet was very poor for the first 2 days of my stay, with multiple problems logging in which varied between being given the wrong log-in details, to the internet not actually working...not very good for business people. It did improve on my final 36 hours at the hotel. Breakfast was adequate with a mix of hot and continental choices. I had dinner in the hotel on 4 evenings and the food varied between a good pasta meal and a poor T-Bone steak which I asked to be medium cooked and it was beyond "well done". Without transport there is very little around the local vicinity of the hotel. Overall a reasonable hotel to use as a base but they really need to improve the internet if they wish to attract more business customers.
Stayed 4 nights in May 2018

8/10 Good

Paul

6/10 Okay

Lillian

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2018

8/10 Good

Nkagisang

Maputo's first visit
The language was a bit of a barrier but the staff was patient and accommodating. Kids enjoyed swimming until late. Everybody enjoyed free wifi for the entire stay.
Stayed 2 nights in Jan 2018

6/10 Okay

Stanley

Liked: Staff & service, property conditions & facilities
Disappointing vacation ever, the filth was to muc
The hotel is very beautiful but it's location is bad. On arrival we had to carry our luggage up a flight of stairs without any assistance. When we arrived at the front desk we had to wait because they couldn't find our booking hence they wanted to give us a room less then what we had booked for and we refused. Eventually we were given a room, later we were told that we will have to vacate the room on the 31st since it was booked but it ended up not happening. We went out exploring the area's on the 31st upon our return we were denied excess to the parking areas and dining areas because there was an event. We ended up being stuck in our room on the 31st. When we were checking out on the 2nd again we were inconvenienced because they still had not sorted out our booking after 4 days. For 2 days our shower was blocked and not very clean even reporting it. I don't think I will ever go back to Mozambique again the country is very filthy and full of people who just want to rip us off our money all the time, the border gate was the worsed one.
Stayed 4 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
The Matola Hotel
Overall experience was not good. The food available is does not taste good at all. The shower was dirty. Drains are smelling. The staff does not understand English wich make it hard to communicate.
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Yimin

Liked: Cleanliness
Stayed 16 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 5 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

概ね良好だけど、もう少し。
概ね良好。ただし部屋の照明は半分が切れている、drainpipeが詰まり気味、WIFIがつながりにくくて遅い。毎日飲料水(ペットボトル)のサービスがあるのがよい。 周辺にスーパーマーケットやカフェが無いのが不便。
Stayed 16 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mncedisi Sandile

Liked: Room comfort
was clean i must say
Its was not as good as i expected the personnel is so disorganized i was given a room and yet somebody has already check into that room. I was moving up and down from one room to another only to find people already checked in until we got to room 206 which was vacant. The bed was not that comfortable. Air Conditioning was great, the room itself looked nice. The guys in the reception could hardly speak english. The Restaurant was horrible its was all messed up we never ate breakfast because when there was breakfast there was no plates to dish up or vice versa.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller