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Door Janna

4.0 star property
Riad with 2 restaurants, near Jemaa el-Fnaa

Photo gallery for Door Janna

Outdoor dining
Deluxe Suite
Interior
Deluxe Room
Outdoor pool, pool umbrellas, pool loungers

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Housekeeping

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Air conditioning
Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
27 Derb Jdid, quartier riad Zitoun lakdim, Marrakech, Marrakech, 40000

What's nearby

  • Bahia Palace - 3 min walk - 0.3 km
  • Jemaa el-Fnaa - 8 min walk - 0.7 km
  • Koutoubia Mosque - 11 min walk - 1.0 km
  • Le Jardin Secret - 13 min walk - 1.1 km
  • Marrakech Museum - 13 min walk - 1.2 km

Getting around

  • Marrakech Central Station - 14 min drive
  • Marrakech (RAK-Menara) - 16 min drive

Restaurants

  • ‪DarDar - ‬5 min walk
  • ‪Snack Toubkal - ‬9 min walk
  • ‪Le Salama Skybar - ‬7 min walk
  • ‪El Salama - ‬7 min walk
  • ‪Naranj - ‬4 min walk

About this property

Door Janna

Upscale riad near Jemaa el-Fnaa
Consider a stay at Door Janna and take advantage of free breakfast (local cuisine), a free daily manager's reception and a terrace. Treat yourself to a massage at Door Janna, the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and 2 bars, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • A 24-hour front desk, concierge services and massage treatment rooms
  • A lift, coffee/tea in reception and luggage storage
  • Smoke-free property
Room features
All guest rooms at Door Janna have thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Heating, daily housekeeping and electrical adapters/chargers

Languages

Arabic, English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (200 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 11 and younger are not allowed at this property; all guests older than 11 are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.17 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 11 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Door Janna Riad
Door Janna Marrakech
Door Janna Riad Marrakech

Frequently asked questions

Does Door Janna have a pool?

Yes, this property has an outdoor pool.

Is Door Janna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Door Janna?

Door Janna doesn't offer parking.

What time is check-in at Door Janna?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 40 (subject to availability).

What time is check-out at Door Janna?

Checkout is at noon. Late checkout is available for EUR 40 (subject to availability).

Where is Door Janna located?

Located in Medina, this spa riad is within a 15-minute walk of Dar Si Said Museum and Jemaa el-Fnaa. Majorelle Garden is 2 mi (3.3 km) away.

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Door Janna Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 36 out of 38 reviews
Rating 8 - Good. 2 out of 38 reviews
Rating 6 - Okay. 0 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was splendid, very clean and tranquil. The staff were nice and friendly. A great experience!
Stayed 4 nights in May 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning Riad where the staff could not do more for you. They were so attentive and helpful. Riad is so close to lots of restaurants such as Dar Dar, Otto and La Pergola. Breakfast is delicious and the roof terrace is a lovely place to sit or sunbathe. Rooms are beautifully decorated with everything that you need.
Stayed 4 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here, they had the best products to use and the entire decor was peaceful and pretty. The staff were very attentive and lovely and I can’t wait to go back and visit.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well designed. Every detail makes the difference. Rooftop breakfast was good and generous.
Stayed 5 nights in Apr 2025

10/10 Excellent

Smita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aesthetically pleasing, extremely well maintained and very nice staff. Breakfast options could have been higher quality and a little more well prepare considering the price point. However, the lady who served us breakfast was fabulous. Thank you Door Janna!
Stayed 3 nights in Apr 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Really cute Riad with clean and modern features. Lovely bathroom products and comfy bed!
Stayed 5 nights in Feb 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof terrace was quiet and relaxing after the days sightseeing in the hustle of the city.Breakfast was good, but the same everyday . The Property is stunning inside very chic . Very central only one street back from lots going on .
Stayed 4 nights in Jan 2025

10/10 Excellent

Rolly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a diamond in the rough. Such a beautiful hotel in the busy environment within walking distance to everything you might need to explore. It gives that authentic Marrakesh experience from decor to food to facilities to the staff. A must stay when one is in Marrakesh
Stayed 5 nights in Jan 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Staff very friendly, room very clean and breakfast top! Will definitely be back soon! Thanks again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Chien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely tranquil hotel

Riad Door Janna was a lovely hotel. A tranquil escape from the business of the Medina. Staff were friendly and room has everything you need. Rooftop on a nice day is a lovely escape. This is not a comment regarding the hotel, but hotels.com. The address provided in hotels.com was wrong, and those that have been to Marrakech know the medina is a bit of a maze. I have emailed hotel.com.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Riad in the Medina

Lovely Riad … once you find it. It is not where Apple Maps says it it. Food is good. If I had one not so good thing to say, it is the large number of glass water bottles that are used.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really beautiful Riad.The roof terrace and quality of the breakfast was particularly lovely. We really could not praise the staff enough. Especially the night manager and the breakfast staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
A truly beautiful Riad. The service is impeccable, the rooftop terrace is great, the breakfast fantastic and the staff is absolutly wonderful. I recommend without any hesitation.
Stayed 4 nights in Oct 2024

10/10 Excellent

Minh Phung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Riad — traditional meets modern!

Amazing Riad right in the heart of the city! Brand new facility with incredible staff, service, decor, bathroom, seating area and rooftop! Could not have asked for a better place! Love the beddings, tub and bathroom!
Stayed 5 nights in Nov 2024

10/10 Excellent

Zishaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and new riad. The decor is classic, comfortable and cosy yet it had an airy feel in the rooms. The rooms and bathrooms were very clean. Breakfast was lavish, with mermen, a delicious omelette, local jams and honey, cheese and fresh orange juice. We became unwell when we were there and the whole team took care of us. It is a beautiful Road and very accessible when visiting the sights in the south of the Medina. The roof top was stunning, with excellent views of the Koutobia mosque and a lovely pool. We would love to come again.
Stayed 3 nights in Jan 2025

10/10 Excellent

shamira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Riad in Heart of Medina

I had an amazing stay at door janna & would 1000% recommend it. It is a true work of art & in midddle of the medina yet in a quiet corner far from the hustle & bustle. Yassine gave us superb customer service. From the moment I booked the riad, I got excellent customer service via whatsapp until I arrived. Yassine also arranged our airport pick up. Rooms are so beautifully decorated with true essence of North Africa & very cozy. Entire staff so so friendly & attentive. Great breakfast in rooftop. I loved every moment of my stay & I cant wait to go back again. Thank you Yassine & Door Janna.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent new spot in Marrakech! Though the property has only been open for a week, the staff provided an outstanding service experience. Kudos to the manager, with whom I had the pleasure of speaking—keep up the great work! With this level of service, you’re on your way to becoming one of the most successful and charming places in Marrakech.
Stayed 2 nights in Nov 2024

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience!

I’m spending a few weeks in Barcelona this fall and decided to visit Marrakesh last weekend. My flight from Casablanca to Marrakesh got delayed for a couple of hours. The passport control in Marrakesh was slow and took me over 45 minutes to pass through it. My guide knew I’ll be staying at Door Janna riad and called them on our way there. We got to this square close to the riad and Yassine (the receptionist at Door Janna) was waiting for me at 3am. There are actually two gentlemen with this name working there and both are incredibly friendly and professional. They quickly checked me in and I got to sleep after a super long day. I had breakfast at 10am on their rooftop. Staff are genuinely kind and helpful. Breakfast was excellent. My room was very clean and comfortable. AC worked perfectly. They left a bottle of water every morning. There was a Nespresso machine in my room with two coffee pods every morning. I enjoyed it a lot. Bathroom was super clean and modern. When you walk inside this riad you feel you’re in a movie. It’s a beautiful place and very peaceful. Overall I had an amazing experience in this riad and overall in Marrakesh. My overall rating for Door Janna: 10/10
Stayed 3 nights in Oct 2024

10/10 Excellent

otello

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad molto bello , pulizia e servizi ottimi
Stayed 4 nights in Apr 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo !

Excelente hotel ! Atendimento 100%. Equipe muito atenciosa e simpática. Localização top! A única questão é que o café da manhã foi sempre o mesmo nos 3 dias. Sugiro variar um pouco.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour au top

Le Riad coche toutes les cases qui nous ont permi de passer un excellent séjour : situation hyper pratique à proximité de tout (10 mn de la place El Fna) qualité de la chambre et de la literie, décoration exceptionnelle, rooftop très agréable, qualité des petits déjeuner et des diners (tajine délicieuse), acceuil et service au top (personnel au petit soin) et enfin ascenseur hyper pratique qui dessert tous les étages ( pratique pour moi qui marche avec une canne). Bref une excellente adresse.
Stayed 5 nights in Feb 2025

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Très bel endroit Personnel parfait Emplacement top Que demander de plus ?!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Theresa

Stayed 4 nights in Jan 2025