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Hivernage Hotel And Spa

5.0 star property
Luxury Marrakech hotel in Hivernage with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hivernage Hotel And Spa

Outdoor pool
Lobby
Interior detail
Terrace/patio
Family Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
The price is AU$276
includes taxes & fees
12 Dec - 13 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Shower/bath combination
Bathrobes
Bidet
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe room

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe room

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout curtains
  • 40.00 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Shower/bath combination
Bathrobes
Bidet
Private bathroom
  • 32.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
TV
Separate bedroom
  • 65.00 sq m
  • Sleeps 3
  • 1 King Bed

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Spa
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8.0 out of 10, Very good, (1048)
The price is AU$478
includes taxes & fees
8 Dec - 9 Dec
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About the area

Map
Angle Ave Echouhada Et Rue Des Temples, Marrakech, Marrakech-Safi, 40000

What's nearby

  • Casino de Marrakech - 3 min walk - 0.3 km
  • Menara Mall - 13 min walk - 1.2 km
  • Jemaa el-Fnaa - 18 min walk - 1.5 km
  • Palais des Congrès - 19 min walk - 1.6 km
  • Majorelle Garden - 3 min drive - 2.6 km

Getting around

  • Marrakech Central Station - 7 min drive
  • Marrakech (RAK-Menara) - 8 min drive

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬6 min walk
  • ‪Café Extrablatt - ‬3 min walk
  • ‪Palais Jad Mahal - ‬1 min walk

About this property

Hivernage Hotel And Spa

Luxury hotel near Jemaa el-Fnaa
Consider a stay at Hivernage Hotel And Spa and take advantage of a free breakfast buffet, a poolside bar and a rooftop terrace. Indulge in hydrotherapy, a body treatment and aromatherapy at the on-site spa. Yoga classes and fitness classes are offered at the 24-hour gym; Hivernage Hotel And Spa also has shopping on-site, 3 coffee shops/cafes and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Limo/town car service, express check-out and express check-in
  • Luggage storage, a lift and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 85 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Lift
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 6 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 800 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 300 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: MAD 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hivernage Hotel
Hotel Hivernage
Hivernage Hotel Spa
Hivernage Hotel And Spa
Hivernage Hotel Marrakech

Frequently asked questions

Does Hivernage Hotel And Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hivernage Hotel And Spa?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Hivernage Hotel And Spa on 12 Dec 2024 start from AU$264.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hivernage Hotel And Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hivernage Hotel And Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Hivernage Hotel And Spa?

Check-in start time: 2 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hivernage Hotel And Spa?

Checkout is at noon.

Does Hivernage Hotel And Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 300 per vehicle applies.

Where is Hivernage Hotel And Spa located?

Located in Hivernage, this luxury hotel is within a 15-minute walk of Casino de Marrakech and Avenue Mohamed VI. Jemaa el-Fnaa is 0.9 mi (1.5 km) away. Marrakech Central Station is 30 minutes by foot.

Hivernage Hotel And Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 251 out of 629 reviews" "
Rating 8 - Good. 230 out of 629 reviews" "
Rating 6 - Okay. 74 out of 629 reviews" "
Rating 4 - Poor. 45 out of 629 reviews" "
Rating 2 - Terrible. 29 out of 629 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and polite staff. Know that You will have some noise at night because it is a busy area.
Stayed 3 nights in Nov 2024

6/10 Okay

Eliza Kentjana

Travelled with partner
Liked: Staff & service, property conditions & facilities
Positive: staff friendly, a selection of breakfast. Negative: no free newspaper, no electric kettle, no tea bags, no reading lamp, and noisy all night long until 5am or 6am! If you are a light-sleeper like me, I was wide awake all night until the early morning. Loud noises from the disco music or clubbing next door or something was going on nearby. People still walked around in the street, a busy traffic, taxis everywhere, with drivers blasted their horns and revving their cars, and people talking so loud in the street all night long until 6am! Unless you love to party all night long…you will be OK. But I need my sleep after an all day sightseeing in Marrakech. This noisy goings-on happened at least three nights while I was staying in this hotel for a week.
Stayed 7 nights in Nov 2024

8/10 Good

Daljinder

Travelled with group
Liked: Cleanliness, staff & service
Good overall but would not say it is a 5 star hotel, more like 4 star hotel. Location is excellent and walkable to the city centre. Hotel staff were polite. Pictures make it look bigger than what it was. Quite disappointed with the pool, very small and shady. Not a big selection at breakfast, and advertised there is a tea/coffee maker in all rooms but there was no option to have tea. There is no iron in the room. It gets very noisy at night due to Nobu rooftop blasting out music and could not sleep the first night but did get better as the days went by. I did try to ask reception for a quieter room but said it is located on a busy street and all rooms booked up. I would say there are better 5* star hotels in the area if looking for more a luxurious stay but otherwise it nice and clean and not planning to be in the hotel all day.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nestor

Stayed 1 night in Sep 2024

8/10 Good

Younes, Danbury

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, variety of food at breakfasts. Great location.
Stayed 6 nights in Jul 2024

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Haisam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is not that great
Stayed 3 nights in May 2024

10/10 Excellent

Ian, Whitehaven

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel good location
Stayed 4 nights in May 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

6/10 Okay

Syed Hussain

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

6/10 Okay

Mallika

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Sardor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is top in the town. Best location, the rooms are clean and quiet. Abderrahim is very polite and super helpful . He helped me with most of my tours and made sure everything is OK. Hakema always meets you with her beautiful smile at the entrance. Over all Amazing Experience!!! Recommended !!!
Stayed 3 nights in Jan 2024

2/10 Terrible

Anees

Stayed 1 night in Dec 2023

6/10 Okay

Louisa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Forgot about the third person
Was an ideally located hotel but slightly tired. Also we booked the room for 3 adults and had to constantly ask for a third set of everything.
Stayed 3 nights in Nov 2023

10/10 Excellent

Adedayo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointement: Hotel needs an upgrade.
Disappointed in this hotel which used to have a great reputation. The rooms and bathroom are getting old. The bed was not comfortable: 2 twins poorly made into a Queen, not worth the price. Air conditioning was too loud. No service elevators: Staff member used elevators so often that we ended up having to use the stairs most of the time. Parking is essentially a street parking: difficult to in a busy area of town (The valet service makes up for it somewhat). Gym area was not air conditionned: too hot to be used in a 30C+ weather. The only positive was the service quality and the helpfulness of the staff members.
Stayed 1 night in Sep 2023

4/10 Poor

Sidra

Disliked: Cleanliness, property conditions & facilities
Thiis hotel is in a great location and the rooms are big, The rooms need a good cleaning. And it smelled like a party happened in it the night before. The staff was very nice and accommodating and the property was safe and close to the airport. If you’re on a budget and you wanna be in a walkable area outside of the Medina, you can get through a couple of nights here.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Janet

Stayed 1 night in Jul 2023

8/10 Good

Amore

Liked: Cleanliness, staff & service
Great spot for some quiet and calm in busy Marrakech. Staff is very helpful and pleasant. Daily breakfast has something for everyone. Pool is refreshing and rooms have A/C. Would stay again. One thing that bothered me was some artwork on the second floor - it’s nothing like the artwork in the rest of the hotel, and I found it very dark and disturbing. There is a photo attached to this review, and everyone can make their own call. Personally, I thought it was distasteful for a hotel and wondered why they chose it when it doesn’t fit with any of the other decor. Other than that, this is a great hotel walking distance to the Medina, the mall, and has an ATM right outside the front door. I had dinner at the restaurant multiple times and it was fantastic every time.
Stayed 1 night in Jun 2023

2/10 Terrible

Charles Dewayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room they gave me had a horrible smell coming from the toilet the entire stay. Also they were bugs in my room that I seen every day I was there. I asked to change rooms and I was told they were full
Stayed 6 nights in Jun 2023

8/10 Good

Amore

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

ZELDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

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Stayed 5 nights in May 2023