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Kenzi Menara Palace & Resort

5.0 star property
Luxury hotel connected to a shopping centre in Mechouar-Kasbah with 3 restaurants

Photo gallery for Kenzi Menara Palace & Resort

Property grounds
Building design
Interior
Property grounds
Lobby lounge
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Gym
The current price is AU$283
includes taxes & fees
9 Feb - 10 Feb

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Single Room, Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 56 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Senior Suite, Pool View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 109 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Twin Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 56 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, King Size Bed, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Pool and Atlas mountains View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Senior Suite, Garden View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 109 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Bidet
Bathrobes
  • 56 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Room, King Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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8.4 out of 10, Very good, (255)
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includes taxes & fees
8 Feb - 9 Feb
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About the area

Map
Av. Mohamed VI, Zone Agdal, Marrakech, 40000

What's nearby

  • Avenue Mohamed VI - 2 min walk
  • Agdal Gardens - 15 min walk
  • Oasiria Water Park - 4 min drive
  • Jemaa el-Fnaa - 5 min drive
  • El Badi Palace - 5 min drive

Getting around

  • Marrakech Central Station - 5 min drive
  • Marrakech (RAK-Menara) - 9 min drive

Restaurants

  • ‪Bo Zin - ‬3 min drive
  • ‪café almasraf - ‬5 min drive
  • ‪Nouba - ‬2 min drive
  • ‪Adam Park Hotel - ‬6 min walk
  • ‪Dar Soukkar - ‬3 min drive

About this property

Kenzi Menara Palace & Resort

Luxury family-friendly hotel near Avenue Mohamed VI
A free breakfast buffet, an adjacent golf course and an airport shuttle are just a few of the amenities provided at Kenzi Menara Palace & Resort. Indulge in a manicure/pedicure, a hot stone massage and a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Moroccan cuisine. Yoga classes and fitness classes are offered at the health club; Kenzi Menara Palace & Resort also has a terrace, designer shops on-site and a garden. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a playground and a hair salon.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
  • A front desk safe, a 24-hour front desk and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 236 rooms boast comforts, such as 24-hour room service and air conditioning, in addition to perks, such as separate sitting areas and bathrobes.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with spring water baths and bidets
  • LCD TVs with satellite channels
  • Balconies, separate sitting areas and coffee/tea makers

All-inclusive details

All-inclusive room rates at Kenzi Menara Palace & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included
Basic alcoholic drinks included
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Cinecittà
  • L'Orientaliste
  • Restaurant L'Insensé
  • Saoussane
  • Snack Pool Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Piano
  • Playground
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 4 years old are only allowed with adult supervision

Property is also known as

Kenzi Menara
Kenzi Menara Palace
Kenzi Menara Palace All Inclusive
Kenzi Menara Palace All Inclusive Hotel
Kenzi Menara Palace All Inclusive Hotel Marrakech
Kenzi Menara Palace All Inclusive Marrakech
Kenzi Palace
Menara Palace
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech

Frequently asked questions

Does Kenzi Menara Palace & Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Kenzi Menara Palace & Resort?

As of 6 Feb 2025, prices found for a 1-night stay for 2 adults at Kenzi Menara Palace & Resort on 9 Feb 2025 start from AU$274.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kenzi Menara Palace & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kenzi Menara Palace & Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Kenzi Menara Palace & Resort?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Kenzi Menara Palace & Resort?

Checkout is at noon.

Does Kenzi Menara Palace & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MAD 200 per vehicle applies.

Are there all-inclusive benefits at Kenzi Menara Palace & Resort?

Some rate plans available at this hotel are all-inclusive.

Where is Kenzi Menara Palace & Resort located?

This family-friendly Marrakech hotel is located in the historical district, within 1 mi (2 km) of Avenue Mohamed VI, Agdal Gardens and Al Mazar Mall. Jemaa el-Fnaa is 2.4 mi (3.8 km) away.

Kenzi Menara Palace & Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 444 out of 1001 reviews
Rating 8 - Good. 347 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mostafa

Disliked: Cleanliness, staff & service, property conditions & facilities
Too expensive for this property and service. I got charge $5 for a coffee machine I never used. I’m not recommend it to anyone.
Stayed 1 night in Jan 2025

10/10 Excellent

Marra Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Lucy

Travelled with family
Liked: Cleanliness
The area was isolated so it was good that a shuttle bus was provided to transport to medina. The food wasn't great, although we only ate once at the buffet in the evening but was very expensive particularly for the quality. We also felt at times the staff were slightly pushy which was a bit uncomfortable. However the hotel was clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to my trip
Stayed 1 night in Dec 2024

10/10 Excellent

Nagashankar, Clarksburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Lukas

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Big but a little bit old fashioned room. Breakfast has a lot of variety, but I have seen better breakfasts in Marrakech.
Stayed 1 night in Dec 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property was a little tired, particularly the bedroom. The shower was mouldy and needed resealing. The bathroom floor was not mopped all the time we were there. There was a disco in the hotel opposite our room which was loud. There was very little to do in the hotel in the evening. However, the food standard was excellent, but did become a little repetitive. The only short coming in the dining room was the lack of spoons for the lovely puddings. There was an amazing outdoor pool but the water was so cold no one used it, which was a shame. There was also a kiddies club, although we did not have any children with us, the children we saw could not wait to get there so I assume that it was good. The spa was excellent and we enjoyed a wonderful hamman and massage there, as a very reasonable cost.
Stayed 7 nights in Oct 2024

10/10 Excellent

Pamela

Stayed 1 night in Oct 2024

8/10 Good

Toby

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

8/10 Good

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Sep 2024

6/10 Okay

Mohammed Moyaz

Travelled with partner
Liked: Staff & service
We had room 107 and the staff knew that it's very noisy from neighbouring hotel but still placed us there. On our first night having arrived tired that evening we were unable to sleep till 1am when the loud music finally stopped. Anwar very kindly upgraded us to the royal suite on first floor and there was no noise in that part.
Stayed 4 nights in Oct 2024

6/10 Okay

Aqsa

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The property itself is really nice and clean on the most part, rooms are very spacious. However what let us down was the staff and their lack of empathy and friendliness. We were made to wait until 2.30pm to check in where our documents and booking clearly listed check in was 2pm the reception staff argues the hotel policy is check in at 3pm and stated that my booking must be wrong. We had a two year old with us and he was getting fed up from waiting so long? The staff did not take this in consideration. The breakfast on day one was nothing short of a shambles there was hardly any staff around to help- dishes were empty and I had to queue for 20 mins just to get a drink. The drinks dispensers were empty and it took ages for staff to sort this, once these were filled there were not empty glasses- a number of guest complained and some even left without drinks. On the first evening I needed milk for my two year old and asked reception to assist with this It took three attempts to sort this out in the end I had to walk down to get it from reception- to my surprise we were charged 60 dirhams for a carton of milk that costs 8-10! I feel being a 5 star hotel they should have showed compassion and been a bit more helpful in situations like this or even provided it. Another issue we had was on leaving we were made to wait until the staff checked the mini bar was not used and no charges were due- i felt like the staff didn’t trust us and it made us feel belittled. Not 5 star experience
Stayed 4 nights in Sep 2024

8/10 Good

Korey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Lovely hotel, but needs some tender loving care in the rooms. It would be nice to have a cash machine on site. Lovely staff. Would have liked a better breakfast choice, some cereal etc.
Stayed 6 nights in Sep 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien très bien
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing, a special thank you to Kawtar for her service. She is super nice & makes everything better!
Stayed 4 nights in Sep 2024

10/10 Excellent

Manohar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Kenzi Menara Palace and Resort. Would appreciate if the hotel increases the frequency of the shuttle service. Otherwise everything was great.
Stayed 3 nights in Sep 2024

8/10 Good

Damilola

Liked: Staff & service, property conditions & facilities
Really nice stay here. I have no negatives aside from food but that is very subjective being that I am a picky eater. Close to shopping centre, Food delivery delivers here and the rooms are very spacious. Bathroom could be cleaner but once again good.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mohamed

Stayed 7 nights in Aug 2024

8/10 Good

Mouna

Stayed 6 nights in Aug 2024

10/10 Excellent

Yeasmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very kind staff. My family and i really enjoyed our stay there. Child friendly.
Stayed 7 nights in Aug 2024

10/10 Excellent

Zynap

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

younes

Stayed 2 nights in Jul 2024