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Palmeraie Palace

5.0 star property
Luxury hotel connected to the convention centre in Palmeraie with 4 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Palmeraie Palace

Indoor pool, outdoor pool, pool umbrellas
Restaurant
Minibar, in-room safe, desk, blackout curtains
Restaurant
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa
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Room options

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About the area

Map
Circuit de La Palmeraie, BP 1488, Marrakech, 40000

What's nearby

  • Palmeraie Palace Golf - 8 min walk
  • Le Grand Casino de la Mamounia - 8 min drive
  • Majorelle Garden - 10 min drive
  • Le Jardin Secret - 11 min drive
  • Jemaa el-Fnaa - 12 min drive

Getting around

  • Marrakech Central Station - 22 min drive
  • Marrakech (RAK-Menara) - 30 min drive

Restaurants

  • ‪Les Terrasses De Café - ‬6 min drive
  • ‪Bruschetta - ‬4 min drive
  • ‪Oasis Café Tafernaout - ‬5 min drive
  • ‪Shawarma Al Agha - ‬7 min drive
  • ‪Joe Ice - ‬6 min drive

About this property

Palmeraie Palace

Luxury family-friendly hotel located in Palmeraie
Consider a stay at Palmeraie Palace and take advantage of a golf course, a nightclub and a poolside bar. Treat yourself to a massage, a manicure/pedicure or a body wrap at Palmeraie Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with pool umbrellas
  • Free self-parking
  • Breakfast (surcharge), tennis courts and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Guest reviews say great things about the first-rate property condition
Room features
All 314 rooms boast comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as separate sitting areas and dressing gowns.
Other amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • LED TVs with satellite channels
  • Private gardens, separate sitting areas and childcare services

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Free self parking on site

Food and drink

  • Daily breakfast available for a fee
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Family friendly

  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 300 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Palmeraie Golf Palace Hotel
Palmeraie Golf Palace Hotel Marrakech
Palmeraie Palace Hotel Marrakech
Palmeraie Palace Hotel
Palmeraie Palace Marrakech
Palmeraie Palace
Palmeraie Golf Palace And Resort
Palmeraie Hotel Palace
Palmeraie Palace Hotel
Palmeraie Palace Marrakech
Palmeraie Palace Hotel Marrakech

Frequently asked questions

Does Palmeraie Palace have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Palmeraie Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmeraie Palace?

Self-parking is free at this property.

What time is check-in at Palmeraie Palace?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Palmeraie Palace?

Checkout is at noon.

Does Palmeraie Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 300 per room applies.

Where is Palmeraie Palace located?

This family-friendly Marrakech hotel is located near the airport, within 2 mi (3 km) of Palmeraie Palace Golf and Musée Aman pour la Civilsation de l'Eau au Maroc. Majorelle Garden and Le Jardin Secret are also within 6 miles (10 km).

Palmeraie Palace Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 43 out of 211 reviews" "
Rating 8 - Good. 93 out of 211 reviews" "
Rating 6 - Okay. 34 out of 211 reviews" "
Rating 4 - Poor. 31 out of 211 reviews" "
Rating 2 - Terrible. 10 out of 211 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs some TLC
Check in staff at the Golf Resort were fantastic and extremely helpful and accomodating. The Golf course was in great condition and a delight to play. The suite was in need of an update to fixtures & fittings in particularl the towels, door handles, plug points and wardrobe doors needed more tlc. Lovely gardens with great view points and lots of water fountains. A big concern was that the clean up staff washed down the paths every morning between 9-10am which meant that it was very slippery - why not clean earlier in the morning so guests aren't slipping and dodging hoses. Whilst staying at the Golf Suites there was no facility for guests to have breakfast, instead it was a walk to the main hotel. The gate between the 2 resorts would also close early evening which meant you would have to walk all the way around the resort to get to the main hotel to use the facilities. All staff were friendly and happy to greet you.
Stayed 4 nights in Oct 2019

4/10 Poor

Pascal

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

jean claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Mitali

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, but stingy with amenities
The Palmerie Palace was a beautiful resort, and the rooms were comofrtable and clean. My only complaint is that they were very stingy with towels and other amenities. They wouldn't give extra towels when requested. After multiple requests, they finally gave us an extra hand towel (not a proper bath towel). I'm not sure if they were running low or what, but it was really frustrating. We also had only a small amount of toilet paper in our room and ran out within a day. We asked for more, and they wouldn't bring it for almost a day (after 3 requests). At a 5 star hotel, I would not expect them to be stingy with simple things like toilet paper.
Stayed 3 nights in Jun 2019

2/10 Terrible

Fassy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mal entretenu, la saleté partout, débordement d’eau dans tous les airs.la restauration est vraiment nulle.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

David, Mexico City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, 15 minute drive from the old city.
Stayed 2 nights in Apr 2019

8/10 Good

Viktor, Aliso Viejo, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place, ideal to rest after a good round of golf, take a vacation, alone or with family.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room are smelly, 5days water yellow, no air condition, appliance broken, People very nice
Stayed 10 nights in Apr 2019

8/10 Good

Francois J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that could use a renovation cure.
Stayed 3 nights in Apr 2019

8/10 Good

Noureldien

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was ok but the resort needs to be rennovated. The room furniture was worn out and the walkway carpets also needs to be replaced. The conference rest areas are very badly maintained.
Stayed 6 nights in Apr 2019

10/10 Excellent

AJ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size and architecture was impressive, pool and outdoor seating areas were very nice , the resort is suitable for those seeking quietness away from bustling city life and still a few minutes away from it , the hotel offers shuttle service to the old city . This staff is nice and responsive to customer needs , I’m very particular about room cleanliness and my room was 3226 very clean by the wing staff Amal , Lamyaa and Hind They also reminded me about few precocious items that I forgot while checking out , many thanks to their honesty and dedication especially Amal AJ
Stayed 1 night in Feb 2019

10/10 Excellent

Ahmad, London

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness, seclusion as well as the fine architecture and spacious facade, Staff was very welcoming starting from front desk to housekeeping, Mustafa from room service was very nice . my room was cleaned perfectly and with a smile and cheerful spirit by namely Amal , Lamyaa and Hind , I liked their dedication and attention to my room housekeeping requirements , also they responded promptly to my requests without hesitation, a warm Thanks to them , I very much like and enjoy such level of care that is missing in many hotels so definitely I’m coming back in my next visit to Marrakech
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2018

6/10 Okay

Visitor

Liked: Staff & service, property conditions & facilities, room comfort
The shuttle service from hotel to the town was not up to our expectations. The hotel is about 7 miles from the city centre and the shuttle takes you from hotel to the old city and our request to drop us at a central location enroute was declined unreasonably. If the hotel is keen about attracting overseas visitors they need to change this policy and should be a bit more flexible.
Stayed 7 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a conference but my room smelled like sewage
Stayed 5 nights in Dec 2018

6/10 Okay

Rick, New York, NY

Liked: Cleanliness
First off the staff was friendly and treated me well and with respect. Unfortunately, the resort itself could use a facelift as it is showing its age. In the peak months, there are a lot (and I mean a lot) of French vacationing at this resort so there is a lot of activity and use. That has taken its toll over the years. It is still a good vacation spot but just a bit worn. Housekeeping needs some attention as I had to call them at least twice a week over the three weeks I stayed there to get items like bath towels that they didn't leave in the room. I don 't think they have enough stock of items like that and have to wash them daily in order to have enough for all the rooms. It is a huge resort. One thing that I did not like is that the staff will not allow you to buy snacks and water from the outside and bring it into the resort. I guess they want you to pay $5 a bottle for their water rather than paying 50 cents for a bottle in the store. That is a big turnoff for me and affects my decision on where to stay when I go back to Marrakech at the end of the year.
Stayed 21 nights in Sep 2018

10/10 Excellent

Donald, Tunis, Tunisia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities are very nice, clean, and comfortably furnished; however, restaurant and bar service is disorganized when accommodating large groups.
Stayed 5 nights in Sep 2018

8/10 Good

Ebrahim

Liked: Cleanliness
Disliked: Room comfort
Needs enhacements
Airconditioning was bad and wifi not as good as others where I stayed.
Stayed 3 nights in Jun 2018