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Riad Assala

4.0 star property
Riad with a steam room, steps from Le Jardin Secret

Photo gallery for Riad Assala

In-room safe, individually decorated, individually furnished
Courtyard
In-room safe, individually decorated, individually furnished
Terrace/patio
In-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite (Bahia)

Junior Suite (Bahia)

Junior Suite (Bahia)

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Bathrobes
Daily housekeeping
In-room safe
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Casa)

Standard Double Room (Casa)

Standard Double Room (Casa)

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Bathrobes
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Romantic Suite (Douéria)

Romantic Suite (Douéria)

Romantic Suite (Douéria)

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Private bathroom
Bathrobes
Daily housekeeping
In-room safe
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Double Room, Balcony (Essaouira)

Premium Double Room, Balcony (Essaouira)

Premium Double Room, Balcony (Essaouira)

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
Private bathroom
Bathrobes
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (Fez)

Twin Room (Fez)

Twin Room (Fez)

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Bathrobes
Daily housekeeping
In-room safe
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Patio (Atlas)

Deluxe Double Room, Patio (Atlas) | Lobby

Deluxe Double Room, Patio (Atlas)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Private bathroom
Bathrobes
Daily housekeeping
In-room safe
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Pool
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8.8 out of 10, Excellent, (103)
The price is AU$333
includes taxes & fees
17 Mar - 18 Mar
Riad Dar Justo Hotel Boutique & Spa
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About the area

Map
8 derb Ouayhah, Sidi Abdelaziz, Marrakech, 40000

What's nearby

  • Le Jardin Secret - 2 min walk - 0.2 km
  • Marrakech Museum - 5 min walk - 0.4 km
  • Jemaa el-Fnaa - 10 min walk - 0.8 km
  • Bahia Palace - 19 min walk - 1.6 km
  • Majorelle Garden - 5 min drive - 2.8 km

Getting around

  • Marrakech Central Station - 19 min drive
  • Marrakech (RAK-Menara) - 25 min drive

Restaurants

  • ‪Nomad - ‬6 min walk
  • ‪Café des Épices - ‬6 min walk
  • ‪Le Jardin - ‬1 min walk
  • ‪Ristorante I Limoni - ‬6 min walk
  • ‪Terrasse des Épices - ‬2 min walk

About this property

Riad Assala

Upscale riad near Jemaa el-Fnaa
Le Jardin Secret and Marrakech Museum are located near Riad Assala, which provides an adjacent golf course, a rooftop terrace and a garden. For some rest and relaxation, visit the Turkish bath/hammam or steam room, and indulge in a manicure/pedicure or a massage. The on-site restaurant offers breakfast, lunch and dinner. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and tour/ticket information
  • A 24-hour front desk, meeting rooms and luggage storage
  • A front desk safe and concierge services
  • Guest reviews give good marks for the overall condition
Room features
All rooms are individually furnished, and offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Heating and daily housekeeping

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 3 per night)
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 7 AM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day.
Cots (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 17.00 per vehicle (one way)
  • Nearby parking fee: EUR 3 per night (1056102 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Riad Assala Marrakech
Assala Marrakech
Riad Assala Riad
Riad Assala Marrakech
Riad Assala Riad Marrakech

Frequently asked questions

Does Riad Assala have a pool?

Yes, this property has an outdoor pool.

Is Riad Assala pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Riad Assala?

Check-in start time: 7 AM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Riad Assala?

Checkout is at noon.

Does Riad Assala provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 17.00 per vehicle applies.

Where is Riad Assala located?

Located in Medina, this golf riad is steps away from Souk Cherifia and Le Jardin Secret. Jemaa el-Fnaa and Marrakech Museum are also within 10 minutes.

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Riad Assala Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 0 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Staff friendly and helpful, room spacious and clean.
Stayed 3 nights in Jan 2020

2/10 Terrible

Leona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Leila

Stayed 3 nights in Aug 2019

4/10 Poor

Jayce

Liked: Room comfort
You get what you pay for—opt to pay more
The riad was quite far from the entrance and we had to drag our bags over 5 minutes through the Medina to get to the riad. There also was a horrible stench right outside the riad. They were extremely nice once we made it inside the venture to get there just was not pleasant. The bathroom also did not have a door which was gross. Lastly their recommended transportation to and from the airport was overpriced and he was extremely rude.
Stayed 3 nights in Sep 2019

8/10 Good

GIANNA

Experiencia...
Llegar fue un poco complicado por las calles del Zoco. De ahí en fuera todo muy bien!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

L'emplacement est idéal dans la medina. Beaucoup de petits commerces à proximité. La place jemaa el Fna est facilement accessible à pied.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

10/10 Excellent

Steve, Manchester

We had a wonderful stay in Marrakech at Riad Assala. The staff were all really friendly and extremely helpful. When we arrived from the airport in the transport they had arranged for us Ahmed met us at our taxi and took our cases through the narrow streets to the Riad where we were greeted by Fatima and Mustafa and offered mint tea as we settled in. They were also very accomodating to my wife's need of a gluten free diet and provided us with delicious food (breakfast every day and some dinners). The location in the heart of the medina was great being within walking distance of most of the main tourist attractions. When we left they once again organised our transport to the airport and Ahmed helped take our cases to the pick up point ensuring that we and our luggage were safely aboard. We would heartily recommend Riad Assala to anyone visiting Marrakech.
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Ich bin Anfang März mit meiner Freundin nach Marrakech gereist. Das Riad liegt versteckt in einer Seitengasse, dennoch sehr zentral in Mitten der Médina. Wir wurden vom Hotelpersonal netterweise von unserem Taxi abgeholt und zum Riad gebracht. Alle wichtigen Sehenswürdigkeiten sind fußläufig zu erreichen. Obwohl man quasi direkt in einem Souk wohnt, ist es im Riad erstaunlich ruhig und erholsam. Der Pool bietet eine gute Gelegenheit zum Abkühlen und auf der verwinkelten Dachterrasse ist eine Erholung von der turbulenten Stadt möglich. In der Unterkunft haben wir uns sehr wohl gefühlt. Alle Mitarbeiter waren herzlich und zuvorkommend, haben uns bei jeder noch so kleinen Frage geholfen und wussten immer genau wann der richtige Zeitpunkt war, um uns eine Kanne frischen Minztee anzubieten ;) Merci beaucoup!
Stayed 4 nights in Mar 2019

10/10 Excellent

Françoise

superbe!
Séjour formidable,emplacement parfait ,lieu typique ,beaux décors ,confortable, douillet ,chaleureux Accueil ,discrétion ,gentillesse efficacité du personnel Les petits déjeuners "fait maisons"de Fatima sont exquis !
Stayed 5 nights in Feb 2019

10/10 Excellent

Ilaria

2 notti a Marrakech
Bellissimo riad, centrale ma una volta entrati si abbandona totalmente la frenesia della medina per rilassarsi tra alberi e fontane. Colazione ottima. Servizio cordiale e attento
Stayed 2 nights in Dec 2018

8/10 Good

TC

Authentic Riad in very central location, albeit accessed by a small (dark) alley. Staff were brilliant for friendliness and helpfulness.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Heel mooi, proper en centraal gelegen ! Heel lieve personeel
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Wir fühlten uns unsicher!
Das Zimmer war nur durch ein vom Hotel gestelltes Vorhängeschloss zu sichern. Leider hing das Schloss am Abend immer offen an der Tür. Das Zimmer stand damit den ganzen Tag offen. Die Dusche war verstopft, nach einer Minute duschen stand das Wasser für Stunden. Die Reparatur war während unseres Aufenthaltes nicht möglich. Ein Fenster schloss nicht, man konnte uns aus dem innenhof während der Nacht beim Schlafen beobachten, auch diese Reperatur konnte nicht während unseres Aufenthaltes durchgeführt werden. Ein Wechsel des Zimmers war nicht möglich. Verschiedene Mitarbeiter wollten uns Touren, Mietwagen etc verkaufen, als wir nichts kauften liess man uns jedoch in Ruhe. Bei Abreise wollte man das via hotels.com bereits bezahlte nochmals kassieren. Es scheint hier ein (temporäres?) IT Problem zu geben, wir empfehlen eine ausgedruckte Zahlungsbestätigung dabei zu haben. Am Ende liess uns der sehr freundliche Mitarbeiter gehen und glaubte uns. Zum positivem: Der Ort ist sehr zentral. Das Bad (exklusive der Dusche) ist auf gutem Niveau und sauber. Die Zimmer geräumig, das gesamte Hotel für ein Riad sehr hochwertig. (wir kennen schon ein paar). Das Frühstück ist nicht abwechslungsreich jedoch umfangreich und lecker.
Stayed 2 nights in Nov 2018

10/10 Excellent

Chiara, Marrakesh

Lovely Riad in the heart of the Médina, close to the souk and other attractions. Staff friendly and able to speak English, Spanish, French and Arabic so comunication was excellent!! The Road was beautiful and in great condition, the bfast room/dining room lovely and relaxing. Bfast was excellent and included omelette, yogurt, maroccan bread with marmalade and honey, mint tea, coffe and orange juice.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Prima riad vlak bij centrum
Ontbijt top! Gezellig aan een grote tafel waardoor je goed contact maakt met andere mensen. Personeel doet alles om het je naar het zin te maken. Douche minder. Bed aan de kleine kant. Perfecte ligging. Prijs technisch helemaal goed
Stayed 3 nights in Oct 2018

10/10 Excellent

Marcus/Shannon, Maryland

Let me start by saying I was a little nervous about using Expedia to pick us up at the airport and drop us off at the hotel. If you are anything like me don’t worry it work for us. I was extremely happy a repensative was sent to pick us up from drop off point. I do not know if they knew we wasn’t moving because it so busy when you are dropped off, but it was appreciated. This should be a norm for all guest if it’s not. Arrived and was greeted with open arms, the hotel staff really took care of us. They guide us every step of the way. They were very understanding of language barriers and found the person who spoke English well. The room was comfortable, beware the water is so hot. Loved it. Also the dinner was great on first night to get your bearing. I asked for a laundry mat and they even washed our clothes for a small fee which freed us up too enjoy more of Morocco. This was one of the best Raid we have stayed in. So if you book you shouldn’t be disappointed. Rooms are decent size for money, no tv but we not there too watch tv. Enjoyed our stayed and if we go back we will definitely book again. The bed was a little too firm for my taste, however it was clean.
Stayed 4 nights in Sep 2018

10/10 Excellent

Donald

Super Riad!
nous faire sentir chez soi... Notre chambre n’était pas très grande mais très confortable. En revanche, la salle de bain très grande, dotée de 2 lavabos de cuivre, d’une douche et d’un bain. Nous avions des trucs à garder au froid et Ahmed nous a gentiment aidé en les mettant au frigo pour nous. Nous avons séjourné au Riad 4 jours et n’avons pas regretté notre choix.
Stayed 1 night in Sep 2018

10/10 Excellent

SK, USA

Ahmed & Fatima made our stay at Riad Assala. They were accommodating and kind, even with the language barrier. The riad itself is like a quiet refuge in the busy city. We loved it so much we booked with them again at the end of our stay. One thing to note: it’s a little tricky to find (you have to go down a few internal alleys). It’s helpful to download map.me app to give you precise directions.
Stayed 1 night in Jul 2018

8/10 Good

Vasileios

Stayed 6 nights in Jun 2018

4/10 Poor

latifa, essaouira

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Not recommandabel
Many times i visited marrakech. This stay was my worst experience. I didnt experience NO service! The place smells. After the check in we went to the (bath)room smelled bad and very noisy. After having a nice night out, I had to wait 10 minutes outside, trying to wake up the night shift to open the door for us! When laying in my bed half an hour later other people had the same. So I had to scream to the guy that he had to open the door. In the morning .. no one around for breakfast. We had to ask for our self. I was fed up with everything and I packed my stuff ( payed for 2 nights) after a whole debate, I still had to pay the city tax and ofcours no refund of the paid night or any other solution. So this was my experience.. for me as a Moreoccan, really this wasn’t the service and things I am proud of in Morocco! Never again!
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Disappointing and not worth the money at all
We did NOT enjoy our experience at Riad Assala at all. 1) After making the reservation, Catherine emailed us to ask if we would like dinner arranged for our arrival. We followed up with her via email 5 times to ask re: menu, pricing and other details, but never heard back. When we arrived to check in, we were told that they had dinner ready for us. We weren't hungry and felt guilty for turning down food prepared for us; however it was $35 per person, and we did not want to pay that much for a dinner we didn't want. The staff insisted that we ordered it but we showed them our booking to confirm that we did not. 2) One night my husband fell ill and we couldn't go out for dinner. I asked the riad staff if they could order food delivery for me (since I don't speak french and most delivery places required an order in french), but they declined and said it wasn't allowed. I asked if they had anything at the riad I could eat (I was willing to pay); they said nothing was available. I went to bed hungry that night. I was extremely upset. 3) Overall, there was a sense of stinginess at the riad. Anytime we asked for something, the answer was no. No extra egg, no soap, no water. They were very rigid in their rules. 4) Make sure you get the hotel to arrange for pickup from airport or you will never find it yourself. Positives: The staff was usually helpful and would go outside the riad to show us directions. They were nice people.

8/10 Good

Verified traveller

Ideale Lage in der Altstadt, prima Dachterrrasse, freundliches Personal.
Stayed 3 nights in Mar 2018

10/10 Excellent

sophie, paris

D’une gentillesse inégalable
Nous avons passés 4 jours au Riad Assala, c’était un séjour fabuleux. Riad très bien situé au cœur de la médiana et proche de tout. Des hôtes plus que gentil et serviable d’une gentillesse inégalable ! Dépaysement assuré !
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller