Riad Karmela

4.0 star property
Riad with a full-service spa, near Jemaa el-Fnaa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Karmela

Courtyard
Hallway
Interior
Interior detail
Interior detail
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry
  • 24/7 front desk
The price is AU$204
includes taxes & fees
11 Dec - 12 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior House

Highlights

Air conditioning
3 bedrooms
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
Wardrobe
In-room safe
  • Sleeps 8
  • 3 Queen Beds and 2 Single Beds

Superior Room

Highlights

Air conditioning
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
In-room safe
Daily housekeeping
Wardrobe
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Family Suite

Highlights

Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

Suite (Private Terrace)

Highlights

Terrace
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
In-room safe
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Room

Highlights

Air conditioning
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
In-room safe
Daily housekeeping
Wardrobe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite

Highlights

Air conditioning
Separate bedroom
Bathrobes
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
In-room safe
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
10, Derb El Ferrane Azbezt, Place ben Saleh, Medina, Marrakech, 40000

What's nearby

  • Marrakech Museum - 5 min walk - 0.5 km
  • Le Jardin Secret - 8 min walk - 0.7 km
  • Jemaa el-Fnaa - 11 min walk - 1.0 km
  • Bahia Palace - 15 min walk - 1.3 km
  • Majorelle Garden - 6 min drive - 4.8 km

Getting around

  • Marrakech Central Station - 24 min drive
  • Marrakech (RAK-Menara) - 25 min drive

Restaurants

  • ‪Chez Lamine - ‬9 min walk
  • ‪Nomad - ‬6 min walk
  • ‪Café Chez Chegrouni - ‬9 min walk
  • ‪Café des Épices - ‬5 min walk
  • ‪Le Jardin - ‬8 min walk

About this property

Riad Karmela

Upscale riad near Jemaa el-Fnaa
Take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe at Riad Karmela. Treat yourself to a massage, a body scrub or reflexology at Karmela, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), luggage storage and a front desk safe
  • A 24-hour front desk and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Riad Karmela feature comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • Wardrobes/cupboards and daily housekeeping

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 3 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • No lift

More

  • 2 floors
  • 3 buildings
  • Built in 1800
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 3 and younger are not allowed at this property; all guests older than 3 are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Nearby parking fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system

We should mention

This property does not have any lifts
Children 3 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Karmela
Karmela Marrakech
Karmela Riad
Riad Karmela
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech
Riad Karmela Riad
Riad Karmela Marrakech
Riad Karmela Riad Marrakech

Frequently asked questions

Is Riad Karmela pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Riad Karmela?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Riad Karmela on 11 Dec 2024 start from AU$195.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Riad Karmela?

This property doesn't offer parking.

What time is check-in at Riad Karmela?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at Riad Karmela?

Checkout is at 12:30 PM.

Does Riad Karmela provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 15 per vehicle applies.

Where is Riad Karmela located?

Located in Medina, this spa riad is within a 15-minute walk of Boucharouite Museum and Jemaa el-Fnaa. The Orientalist Museum of Marrakech and House of Photography are just steps away.

Riad Karmela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 341 out of 472 reviews" "
Rating 8 - Good. 104 out of 472 reviews" "
Rating 6 - Okay. 18 out of 472 reviews" "
Rating 4 - Poor. 4 out of 472 reviews" "
Rating 2 - Terrible. 5 out of 472 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally Lai-Sim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an Amazing Riad with Amazing Staff. We stayed here for 7 nights and all the staff were very friendly, genuine and helpful. Airport transfers were arranged through Riad Karmela and we could not believe the effort of both of our drivers...on arrival he had waited over 2 hours for us! The second driver to the airport manouvered through almost impossible alleyways for us. Thank You to you both. The rooms were so spacious and clean. Breakfast was a delight each day and the staff were always attentive. The relaxation areas including the terrace were decorated to traditional standards, with beautiful furniture, paintings, photographs and Moroccan artefacts. The restaurant was almost full each night we stayed and highly recommended. The guitarist was also a pleasure to listen to on evenings. Thank You to all at Riad Karmela!
Stayed 7 nights in Nov 2024

10/10 Excellent

peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great friendly staff made superb effort to organize arrival logistics and meet any subsequent requests. Very authentic cultural experience on a first night in Morocco.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A collection of 3 Riads hidden down an alley just seconds from the madness of the medina. Lots places to relax inside on the patios and different areas on the roof terraces. Friendly helpful staff, who speak English, French as well as Arabic. Arranged airport transfers with Riad, though they forgot to collect us on arrival, so we had to ask a local to ring the Riad for us (so either double, double check or take the phone number and use data roaming!). Could arrange your own transfers, but difficult to find first time in the dark on your own, even with google (and if you can get internet). Very good breakfast, and dinner (we ate there twice in the evening, delicious spring chicken with vermicelli). Take some Euros, Riad will change and take back any unused dirhams- until you can access a bank. It was our first time in Marrakech and we thoroughly enjoyed the different culture. The only downside? the horrendous queues at the airport, both in and out (we got there 3 hours before our flight back home to be safe),shame really as I would like to explore more of the country.
Stayed 4 nights in Nov 2024

10/10 Excellent

Chauncey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and welcoming staff
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proactive service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

Moti

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff from the front desk and the cleaners . Felt welcomed from the start . Really nice people
Stayed 4 nights in Sep 2024

10/10 Excellent

Aqsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Riad for three nights with my two year old. The staff were very helpful and couldn’t do enough for us- we were made to feel very welcome and felt at home. The transfer from the airport was easy and quick and the driver munir was very friendly and helpful. All reception staff were great and always happy to help, my son was made to feel welcome and staff were great with him! The breakfast was nice and varied. We stayed in the suite with private terrace and enjoyed our stay throughly and would book again without a doubt. The Riad is nestled in the old town so taxis are hard to get you may need to walk a little to get one however tuk tuks are readily available and can be arranged via reception. Good value for money and the riad it self is decorated nicely and very spacious.
Stayed 3 nights in Sep 2024

8/10 Good

Sumit

Liked: Cleanliness, property conditions & facilities
Service/Facilities were not on par with the daily room rate charged - low in terms of value. Staff were available for help, but were cold and at times rude. My family and I did not feel comfortable with the interactions (and we visited 8 cities and hotels- mostly Riads/Dars during our 2 week trip to Morocco) Breakfast was a disappointment. Slim pickings and did not feel they were freshly prepared. Omlettes ordered took 20 mins. to deliver. No smile on faces of staff. AC was barely able to keep up with the Marrakesh Aug heat, was comfortable at nights but was uncomfortable to stay in the room during afternoons, even with AC on. Location is deep inside the old city, and a minimum walk time of 15 mins needed to access cars. The property charges for handcarts to bring/dispatch bags to locations accessible by cars. On the other hand, the location is walkable from/to places of interest in the medina. Property may not be right nor families, as staff was intolerant to noises created by/due to children in just the one instance it happened (compared to experience in 7 others Roads/Dars/hotels)
Stayed 3 nights in Aug 2024

10/10 Excellent

Adebisi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful riad, quirky but really cool design. Our apartment had a private roof terrace which was just lovely. The staff members are polite and super helpful. Breakfast was included and offered a decent spread. All together, a wonderful experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best riad i have stayed in
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah, Burlington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and super friendly team
Stayed 2 nights in Aug 2024

10/10 Excellent

Carla Maria Teodoro, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic and design boutique hotelin the meiddle of the Medina. Wonderful staff, very quiet and relaxing. Excellent experience. Wonderful staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

Ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got in late and was greeted by the hotel staff at my taxi. I was upgraded to the Hassan suite and was very pleased with the accommodations and the hotel environment and staff. I enjoyed the personal guide Aziz who showed me a memorable experience. The rooftop breakfast was excellent. When I return I will be staying there. Thank You staff for your hospitality.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2024

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2024

8/10 Good

fellipe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for one night and besides the harassment we encountered by some young men not related to the riad as we walked from the parking lot, the riad offered some peace and tranquility. If you come with a car be aware of the fact that there is no parking on site, you will have to park your car and walk inside the medina to get to the riad. The parking attendants are a bunch of young men who will tell you that GPS does not work in the medina, they will start walking to escort you to the riad even if you don't request this, only to demand you tip them at the end. They are very aggressive and it's almost impossible to shake them off. Needless to say if you don't tip them the amount that they think is reasonable they will harass you and cause undue stress. Once you enter the riad though it's pretty serene and our room was very quiet despite being on the ground floor. The riad has a restaurant on the rooftop where you could have lunch/dinner and it's the same place where breakfast is served. Don't waste your time eating here for lunch/dinner, the food was mediocre at best. Breakfast was ok, buffet style, nothing special.
Stayed 1 night in Jul 2024

10/10 Excellent

Ikraam

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay at Riad Karmela the staff are nothing short of fantastic and I felt very comfortable and well catered to. Nothing but praise for the Riad and the hosts. Love it!
Stayed 5 nights in Jun 2024

10/10 Excellent

Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Mackenzie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! So helpful. Worth using them for airport transport as the area they are in is only accessible by car in one specific spot. Easy walk to the big market.
Stayed 4 nights in Jun 2024

10/10 Excellent

Farzaneh

Stayed 5 nights in May 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very sweet riad. Well appointed. Service was lovely.
Stayed 1 night in Apr 2024

10/10 Excellent

Elaine

Stayed 2 nights in Apr 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful calm space in the chaos of the medina
Stayed 3 nights in Apr 2024