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Grand Hotel Palace

5.0 star property
Luxury hotel with marina and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Palace

Exterior
Exterior
Water view
Interior entrance
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Bar
  • Pet-friendly
  • Pool
  • Room service
The price is AU$188
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, Sea View

Superior Room, Sea View | Living room

Superior Room, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bidet
Hairdryer
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 22.0 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bidet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bidet
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
Interior

Hotel Carmine

Spa
Free WiFi
Air conditioning
Parking available
9.4 out of 10, Exceptional, (199)
The price is AU$183
includes taxes & fees
2 Jan - 3 Jan 2025
Hotel Carmine
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About the area

Map
Via Lungomare Mediterraneo, 57, Marsala, TP, 91025

What's nearby

  • Cantine Florio - 3 min walk - 0.3 km
  • Donnafugata Winery - 5 min walk - 0.5 km
  • Marsala Porta Garibaldi - 19 min walk - 1.7 km
  • Piazza della Repubblica - 3 min drive - 2.8 km
  • Riserva Naturale dello Stagnone - 17 min drive - 11.5 km

Getting around

  • Marsala Station - 9 min walk
  • Trapani (TPS-Vicenzo Florio) - 31 min drive

Restaurants

  • ‪Juparanà - ‬8 min walk
  • ‪Il Vecchio Molo Marsala - ‬12 min walk
  • ‪Ristorante Delfino - ‬8 min walk
  • ‪Kristal Lounge Privé - ‬12 min walk
  • ‪Metrò la fermata del gusto - ‬10 min walk

About this property

Grand Hotel Palace

Luxury family-friendly hotel near Cantine Florio
Located close to Donnafugata Winery and Marsala Porta Garibaldi, Grand Hotel Palace provides a free breakfast buffet, a marina and a poolside bar. Active travellers can enjoy cycling at this hotel. For some rest and relaxation, visit the hot tub, and indulge in a body scrub, a body wrap or a facial. In addition to a rooftop terrace and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, bike hire and express check-in
  • Babysitting (surcharge), a porter/bellboy and a front desk safe
Room features
All 55 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, childcare services and heating

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Library
  • Piano
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per day.
Cots (infant beds) are available for EUR 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 16 December - 14 January, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 15 January - 15 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 16 March - 14 November, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Palace Marsala
Grand Palace Marsala
Grand Hotel Palace Marsala, Sicily
New Palace Marsala
Grand Hotel Palace Hotel
Grand Hotel Palace Marsala
Grand Hotel Palace Hotel Marsala

Frequently asked questions

Does Grand Hotel Palace have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM to 6:00 PM.

How much does it cost to stay at Grand Hotel Palace?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Palace on 7 Jan 2025 start from AU$179.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel Palace?

Self-parking is free at this property.

What time is check-in at Grand Hotel Palace?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hotel Palace?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hotel Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hotel Palace located?

This family-friendly Marsala hotel is located in the suburbs, within a 10-minute walk of Cantine Florio and Donnafugata Winery. Marsala Porta Garibaldi and Piazza della Repubblica are also within 1 mi (2 km). Marsala Station is 9 minutes by foot.

Reviews

8.2

Very good

Rating 10 - Excellent. 102 out of 250 reviews" "
Rating 8 - Good. 84 out of 250 reviews" "
Rating 6 - Okay. 40 out of 250 reviews" "
Rating 4 - Poor. 15 out of 250 reviews" "
Rating 2 - Terrible. 9 out of 250 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

gregg

Disliked: Property conditions & facilities
This is a hotel that was built about 25 years ago and it’s sort of rundown. Ok for one night
Stayed 1 night in Oct 2024

2/10 Terrible

Janis

We got there after we reserved and it was dark and closed we didn’t even get in the property
Stayed 1 night in Sep 2024

2/10 Terrible

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No way this is a 5 star hotel. It smells, doors and faucets in rooms don’t work, no dinning options on Saturdays, and it must have the hardest and most uncomfortable mattress I have ever slept in.
Stayed 2 nights in Sep 2024

6/10 Okay

Frank S, Greenwood

Liked: Staff & service
Just an ok experience. Felt it was less than advertised
Stayed 1 night in Sep 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel with good facilities. staff very helpful and attentive. huge room just would have been nice to have a kettle in the room
Stayed 2 nights in Sep 2024

8/10 Good

Simon

Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Cesare, Montreal

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
A Charming Stay with Room for Improvement My family and I recently spent four days at this historic hotel, drawn by its rich background and reputation. The property is impeccably clean, and the staff are incredibly gentle and hospitable. The service is courteous and attentive, reflecting the best of hospitality. However, considering the hotel’s storied past, we expected a more inclusive and detailed approach to service. While breakfast was included, the quality fell short of our expectations. When I requested eggs sunny side up, slightly turned over, I received overcooked eggs with crispy edges instead. We later learned that the waiters, not trained chefs, were responsible for cooking, which seemed unusual for a hotel of this caliber. The excuse given was the lack of appropriate cookware, which felt inadequate for a property with such a prestigious history. Another minor issue occurred during breakfast. As a parent of a three-year-old, I made a sandwich for my child and asked the waiter for napkins. To my surprise, he brought paper towels typically used in bathrooms. This oversight seemed out of place in a five-star establishment where attention to detail should be paramount. Overall, while the hotel offers a beautiful and clean environment with gracious staff, there are areas where improvements are needed, particularly in the dining experience and attention to detail. I would love to return, hoping the management takes these feedback points to heart to enhance the guest
Stayed 3 nights in Jul 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
very nice, calm, big pool, close to center
Stayed 1 night in Jul 2024

4/10 Poor

Dsvid

Disliked: Staff & service, property conditions & facilities, room comfort
Not a 5 star
It’s billed at a 5 star but… 3? Has a nice pool Breakfast service poor Cracked basin in room Nice carpet No slippers gown or tub but 3 star price too
Stayed 1 night in Jun 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Reviews not great lately but the place is clean and tidy, staff lovely. The room we stayed in was gorgeous well worth the extra for a superior room and the shower was the most powerful I’ve ever used! Just needs more guests to make it a busy bustling hotel and I’m sure the next reviews will be better!
Stayed 1 night in Jun 2024

10/10 Excellent

Viktoria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming place with a lovely pool and vibe. Staff very nice and breakfast very good
Stayed 2 nights in Jun 2024

10/10 Excellent

Sylvain

Stayed 1 night in Jun 2024

10/10 Excellent

antonella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima location fronte mare, personale molto professionale e gentile .
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommending for families with children
Hotel is definitely not as seen in the pictures. There is no beach in 200m and location is in the middle of nowhere between warehouses. It may seems like an 5 star hotel but it was more like 2* hotel. Definitely not recommending for people with children since you have like nothing to do there. Rooms and the hotel also stinked and bed sheets were dirty. They also charge you for everything. Tourist trap for sure. Only good thing was that the personal was friendly.
Stayed 2 nights in Oct 2023

4/10 Poor

Melanie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Faded glory in the extreme, 2* and not 5*, not conveniently located, no communal bar, charged €13 to have a tea brought to the room, I was disappointed by the experience….
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My 2nd time staying at this property. I will be back again
Stayed 1 night in Jun 2023

6/10 Okay

Witold

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very tired hotel. Window view of an upgraded room was on barbed wired parking lot with train tracks. Breakfast an absolute minimum.
Stayed 1 night in Apr 2023

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant decorated room with comfortable bed. We stayed in a suite. Very pleasant helpful staff. Easy free parking. Need to drive a short distance to nearby public lot to access the town. Breakfast offerings were on the weak side not in keeping with the character of the hotel.

6/10 Okay

Nicolas

Stayed 1 night in Mar 2023

2/10 Terrible

Eliza

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think twice…
1. The door to the hotel room never closed properly without repeated attempts and great strength. It was very loud trying to close the door. 2. The remote to the television did not work. 3. The hotel was empty, void of customers yet it took great effort to be relocated to a room where the door closed properly. 4. It was just myself and two other guests in this massive dining room yet the waiter begrudgingly responded when I asked him to heat up the frittata. The frittata was ice cold on the buffet table. He warms the frittata and also brings runny scrambled eggs??? Absurd just completely absurd. I never asked for scrambled eggs. 5. Only three guests in this massive sized palace hotel and they couldn’t get it right.
Stayed 2 nights in Mar 2023

10/10 Excellent

Aldo

Stayed 2 nights in Jul 2022

2/10 Terrible

Gemma

Stayed 5 nights in Oct 2021

6/10 Okay

Andrew

Faded Glory
Our stay was quite nice. Definitely not 5star. The room we were offered initially was really quite poor. At the back overlooking the railway line. Shower was a bit grubby. Anyway we were moved to a better room. The pool isnice and very clean. Restaurant is very beautiful, breakfast excellent. The hotel is just showing it’s age, a classic that perhaps needs a bit of TLC? Staff helpful
Stayed 1 night in Sep 2021

10/10 Excellent

Arthur J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific, historic setting
Second visit . Great setting, looking out on the Mediterranean and just down from historic Marsala producers. Staff is very kind and helpful; rooms are spacious; and the grounds have a majesty few can match. Would definitely book again.
Stayed 3 nights in May 2021