4/10 Poor
Anil
29 Sept 2024
Disliked: Staff & service, amenities
The property is located in a nice area, but I was disappointed from the start. My room wasn’t made up, and I had to ask at reception the next morning to send someone to clean it and provide fresh towels. The Wi-Fi service in the room was poor, and at times there was no reception at all. When I discussed this with the staff, I was told it’s a centrally located system. If that’s the case, they should inform guests about this issue. On my last day, I had no electricity and once again had to raise the issue at reception. Despite all these problems, the reception staff still charged me for laundry services without offering any compensation for the issues I experienced during my stay. I had originally told my friends we should book this place next year since it’s located right next to the beach, but given all these problems and the staff’s lack of response, I don’t think I would recommend this place to anyone.
Anil
Stayed 4 nights in Sep 2024