Graha Ayu Hotel

3.0 star property
Hotel in Mataram with 24-hour front desk and coffee shop/cafe
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Graha Ayu Hotel

Outdoor pool
Reception
Family Room | Living area
Gazebo
Front of property

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room

Highlights

Air conditioning
TV
Rollaway/extra beds
Shower/bath combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Room

Highlights

Air conditioning
LED TV
Rollaway/extra beds
Shower/bath combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Family Room

Highlights

Air conditioning
TV
Rollaway/extra beds
Shower/bath combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 45 sq m
  • Sleeps 4
  • 2 King Beds
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About the area

Map
Jl. Ismail Marzuki No.5, Mataram, Lombok

What's nearby

  • Mataram Mall - 5 min walk - 0.4 km
  • Pura Meru - 2 min drive - 2.5 km
  • Mayura Park - 2 min drive - 2.6 km
  • Lombok Epicentrum Mall - 3 min drive - 2.3 km
  • Islamic Center NTB - 3 min drive - 3.0 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • ‪Citi Crab - ‬11 min walk
  • ‪Idoop Hotel - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Bubur Bandung Sari Rasa - ‬9 min walk
  • ‪Ayam Goreng Lombok Ijo - ‬5 min walk

About this property

Graha Ayu Hotel

Hotel in the city centre
A coffee shop/cafe, a garden and a restaurant are just a few of the amenities provided at Graha Ayu Hotel. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), 2 meeting rooms and a 24-hour front desk
  • A front desk safe
Room features
All 93 rooms offer comforts such as air conditioning, in addition to amenities such as free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Rollaway/extra beds, cable channels and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden

More

  • 2 floors

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 250000 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Graha Ayu Hotel Mataram
Graha Ayu Hotel
Graha Ayu Mataram
Graha Ayu
Graha Ayu Hotel Lombok/Mataram
Graha Ayu Hotel Hotel
Graha Ayu Hotel Mataram
Graha Ayu Hotel Hotel Mataram

Frequently asked questions

Does Graha Ayu Hotel have a pool?

Yes, this property has an outdoor pool.

Is Graha Ayu Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Graha Ayu Hotel?

Self-parking is free at this property.

What time is check-in at Graha Ayu Hotel?

Check-in start time: 1 PM; check-in end time: 1 AM.

What time is check-out at Graha Ayu Hotel?

Checkout is at noon.

Does Graha Ayu Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Graha Ayu Hotel located?

Located in the heart of Mataram, this hotel is within 1 mile (2 km) of Mataram Mall and Pura Meru. Lombok Epicentrum Mall and Mayura Park are also within 2 miles (3 km).

Graha Ayu Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

4.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Tim R.

Disliked: Cleanliness, staff & service
dont do it
1 .the hotel was next to a couple of mosques,so you had praying on load speaker from 5 am ,5 times a day 7 days a week. 2.i left some money in a bag in a flight wallet ,locked the door and went to have a coffee ,came back to 2 cleaners in my room ,1 looking more like a lookout for the other , they remade the bed i slept in even though i was checking out and they remade the other bed that had food stains on it,when they left i noticed ,some of the money in the wallet id just counted was less than before i went for my coffee,taking some not all is a bit of a common trick over there so as to not raise suspicion and to make the victim second guess themselves,a common trick over there. 3. i was booked in for 7 days,i cancelled after 1st day am in the process of trying to get a refund.

6/10 Okay

Louise

Liked: Staff & service, room comfort
Ikke det bedste, ikke det værste
Dårlig wifi, og myrer overalt. Der var heller ingen liggestole ved poolen. Maden var også dyr. Servicen var i top og poolen var lækker.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
싸지만 친절한과 편안함
대체로 직원들이 매우 친절하나 청결은 조금 부족. 옆에 사원이있어 새벽에 기도음악으로 시끄러움. 하지만 힐링을 위한 여행이 아니라면 그 또한 장점일듯.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Horrible place. The pictures on this site is not even the same hotel. Do NOT stay here.