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Lombok Raya Hotel

3.5 star property
Hotel in Mataram with 4 restaurants and full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lombok Raya Hotel

Lobby
Sports facility
Front of property
Lobby
Minibar, in-room safe, desk, soundproofing

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Pool
  • Parking included
The price is AU$47
includes taxes & fees
21 Jan - 22 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, soundproofing

Grand Deluxe Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed and 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Family/Triple Room

Minibar, in-room safe, desk, soundproofing

Family/Triple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 3 Queen Beds and 1 King Bed
Superior Room with Pool View

Aston Inn Mataram

Pool
Spa
Parking included
Free WiFi
8.4 out of 10, Very good, (113)
Aston Inn Mataram
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About the area

Map
Jl. Panca Usaha no. 11, Mataram, Lombok, 83352

What's nearby

  • Mataram Mall - 2 min walk - 0.2 km
  • Pura Meru - 2 min drive - 2.1 km
  • Mayura Park - 2 min drive - 2.1 km
  • Islamic Center NTB - 3 min drive - 2.7 km
  • Lombok Epicentrum Mall - 3 min drive - 2.6 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 38 min drive

Restaurants

  • ‪Delicio Bakery & Cafe - ‬5 min walk
  • ‪Idoop Hotel - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Bubur Bandung Sari Rasa - ‬5 min walk
  • ‪Ayam Goreng Lombok Ijo - ‬1 min walk

About this property

Lombok Raya Hotel

Property highlights
Consider a stay at Lombok Raya Hotel and take advantage of a terrace, 4 coffee shops/cafes and a garden. Treat yourself to a massage at Lombok Raya Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free valet parking
  • A round-trip airport shuttle (surcharge), a banquet hall and wedding services
  • Meeting rooms, a front desk safe and tour/ticket information
Room features
All 310 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 24-inch flat-screen TVs with cable channels
  • Balconies or patios, wardrobes/cupboards and coffee/tea makers

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Mandalika Restaurant
  • Putri Nyale Lounge
  • Segara Anak Restaurant
  • Suranadi Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (10,075 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 260000.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Rollaway bed fee: IDR 260000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lombok Raya
Hotel Raya Lombok
Lombok Raya
Lombok Raya Hotel
Lombok Raya Hotel Mataram
Lombok Raya Mataram
Lombok Raya Hotel Hotel
Lombok Raya Hotel Mataram
Lombok Raya Hotel Hotel Mataram

Frequently asked questions

Does Lombok Raya Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Lombok Raya Hotel?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Lombok Raya Hotel on 21 Jan 2025 start from AU$46.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lombok Raya Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lombok Raya Hotel?

Valet parking is free at this property.

What time is check-in at Lombok Raya Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Lombok Raya Hotel?

Checkout is at noon.

Does Lombok Raya Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Lombok Raya Hotel located?

Situated in Mataram, this spa hotel is within 1 mile (2 km) of Mataram Mall and Pura Meru. Mayura Park and Lombok Epicentrum Mall are also within 2 miles (3 km).

Reviews

6.4
Rating 10 - Excellent. 3 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 7 out of 22 reviews" "
Rating 4 - Poor. 6 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

5.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Fatma

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
To bad the bathroom so filthy dirty old and not hygienic, seems they didn't care for that, scums hard water, door bathroom is filthy dirty, yucky other than that is going to be perfect.
Stayed 4 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
We booked a deluxe room from Hotels.com and when we arrived, they "upgraded" us to a family room. However, it seemed like it was more of a downgrade than an upgrade. I felt utterly cheated! This wasn't the first time that my room looked nothing like what I booked on hotels.com. 1. The room looks nothing like an upgrade of our deluxe room. The room in our book looks classy with better furnishing. The family room on the other hand had a very old toilet, with taps that squeak when we tried to turn them on and was dusty with cobwebs in the furniture. 2. The toilet was faulty, giving off unbearable noises that sounded like cars horning every 30 seconds. How unbearable was that? An upgrade huh? 3. I couldn't turn the taps on and off properly. That was how ancient the furnishing was 4. The kettle looks disgusting on the interior, as if nobody had washed and used it in a long time 5. The call for prayers start loudly at 5am and 7am and we couldn't get a goodnight's rest! 6. We called the reception to fix our bathroom and they took 1 hour to come back to us because they couldn't understand English and they kept sending people to check without fixing the issue! 7. There were so many people at breakfast that we couldn't even get a seat! If I could give a negative one rating of this property, I wouldn't hesitate to. I felt cheated because my room was nothing like what I saw in the booking and seriously? An upgrade? Doesn't seem like it!
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Pretty old room, water leaking in the bath room, sound proof between rooms was bad, could hear clearly kids horseplaying in the next room.

6/10 Okay

alan, malaysia

Liked: Room comfort
The room is big and close to mall
The hotel is old and noisy.very close to town but nothing much to do and see in this area

8/10 Good

tantri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfort for one night stay. The pool is nice. Food is good

6/10 Okay

David

Disliked: Cleanliness

8/10 Good

Felix Fischer, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its okay.
its okay.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

4/10 Poor

Reeve Y, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely dated. Mixed ratings.
Room was extremely dated. Toilet was somewhat grimy, shower had low water pressure. Most features in room were discoloured. Aircon took some time to cool but even then it was not cold despite lowest setting. That said, bed was OK, and the hotel was located next to the Mall. Breakfast was average but sufficient. Would not stay again unless I really want access to the Mall.

6/10 Okay

Terry, Australia - WA - Perth

Disliked: Property conditions & facilities
Facilities: Tired, being remodelled; Value: Moderate, cheaper at hotel desk!; Service: Basic, Polite; Cleanliness: Tidy; doubtful would stay there again

8/10 Good

SEIJI

Stayed 2 nights in Aug 2024

10/10 Excellent

m

Liked: Cleanliness, staff & service
NICE！
Stayed 2 nights in Aug 2024

10/10 Excellent

Shino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがみんないい人でした。
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
・・・こんなもんかな
日本人にはお勧めできません
Stayed 2 nights in Dec 2017

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hopeloos
Verouderd hotel, smerig, lawaaierig, fabriek, slecht matras, lege minibar, verbouwing gaande, zwembad met vrijwel alleen geklede mensen, geen enkele passie te merken,....gewoon waardeloos. Wat wel top is is het ontbijt
Stayed 2 nights in Nov 2017

4/10 Poor

Toshinori

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
設備はいいが、老朽化がすごい
ジムがあったのでここを選びました。 プールには興味がなかったのですが、老舗とあって入り口から見える景色は壮観でした。 が、それからが残念。部屋に通されたら古いつくりでゴキブリだらけ。7匹は殺しました。 古くなった木か配管に発生しているようです。 スタッフの対応がいいだけにすごく残念です。
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

takanori, 東京都

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食バンザイ
９月３日より８日間宿泊しました。このホテルは既に何回も利用していますが、６階建ての新館が出来てからの宿泊は初です。けれども新館ではなく旧館のいつものコネクティングルームの片側のダブルベッドの部屋に案内されました。冷蔵庫の強弱ツマミがなかったり、ACリモコンの電池が切れていたりと、様々な不具合を見つけて、「旧館だからしょうがないか」と以前の情景を思い浮かべて納得してしまいました。宿泊者の大半がインドネシアの方々なので、廊下や中庭や駐車場にはいつもゴミが散乱していて残念でした。朝食は以前よりも種類が豊富になっていましたのでかなり満足しました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロント
フロントの方にとても親切に対応してもらいました。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

6/10 Okay

Karoline, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell for lokale
hotellet ligger langt unna strendene og det meste. Er en halvtime på scooter til senggigi og en og en halv time til kuta og sira. Det virker som dette hotellet er populært for de lokale, menyene er ikke oversatte og frokosten har ingen vestlige innslag. Ellers var treningsrommet som ble reklamert for på annonsen "under construction". Gode priser på massasje i velværeavdelingen. Svært hyggelig staff.