Matsue New Urban Hotel

3.5 star property
Hotel with a 24-hour front desk, near Shimane Art Museum
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Matsue New Urban Hotel

Exterior
Exterior
Superior Japanese-Style Room - Main Building (6 tatami mat)
Restaurant
Lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
The price is AU$95
includes taxes & fees
2 Dec - 3 Dec
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Room options

Available filters for rooms
Showing 44 of 44 rooms

Deluxe Twin Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room Viewbath - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Free extra futon mattress
Bidet
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 3 Single Futons

Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Free extra futon mattress
Bidet
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Single Futons

Triple Room - Non-smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 3
  • 3 Large Single Beds

Studio Twin - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
TV
Bidet
Private bathroom
Hairdryer
  • Lake view
  • Sleeps 2
  • 1 Single Bed

Semi Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Run of the House - Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 2
  • 2 Single Futons OR 1 Single Bed

Semi Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 4
  • 3 Single Beds

Superior Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 3
  • 2 Single Beds

Run of the House - Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 2
  • 2 Single Futons OR 1 Single Bed

Deluxe Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Room - Non-Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Double Room - Non -Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room  Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Annex Building Twin Room Lake View

  • Sleeps 2
  • 2 Double Beds

Annex Premium, Japanese-Western Mixed With Bath, City View

  • Sleeps 5
  • 2 Double Beds

Japanese-Style Superior Room

  • Sleeps 3
  • 3 Single Beds

Single Room with Bathroom

  • Sleeps 1
  • 1 Single Bed

Twin Room with Private External Bathroom

  • Sleeps 4
  • 2 Single Beds

Economy Twin Room

  • Sleeps 2
  • 2 Single Beds

Japanese-Style Superior Room

  • Sleeps 2
  • 2 Single Beds

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

[Main Building]Renovated In 2021 ■ Semi-Double ■ 11 Square Meters[Semi-Double Room][Non-Smoking]

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 1
  • 1 Single Bed

Run Of House

  • Sleeps 2
  • 1 Single Bed OR 2 Single Futons

Economy Double Room

  • Sleeps 2
  • 1 Single Bed

Twin Room

  • Sleeps 1
  • 2 Single Beds

Annex Standard, Semi-Double With Bath

  • Sleeps 2
  • 1 Double Bed

[Annex]Single (Extra Bed) ■ 15 Square Meters[Economy][Single Room][Non-Smoking][Lake View]

  • Sleeps 2
  • 2 Single Beds

New[Annex]Deluxe Twin Room, Lake Side + View Bath A[Deluxe][Twin Room][Non-Smoking]

  • Sleeps 4
  • 2 Double Beds

New[Annex]Tr Triple ■ 43 Square Meters[Triple Room][Non-Smoking]

  • Sleeps 3
  • 3 Double Beds

[Annex]Twin Room ■ 18M2, City View[Twin Room][Non-Smoking]

  • Sleeps 2
  • 2 Single Beds

Double Room

  • Sleeps 1
  • 1 Double Bed

[Main Building]Renovated In 2021 ■ Twin ■ 20 Square Meters[Twin Room][Non-Smoking]

  • Sleeps 1
  • 2 Single Beds

Japanese-Style Room

  • Sleeps 2
  • 2 Single Beds

New[Annex]Semi-Double Room, Street Side ■ 14 Square Meters[Semi-Double Room][Non-Smoking]

  • Sleeps 2
  • 1 Double Bed

New[Annex]Semi-Double Room, Lake Side ■ 15 Square Meters[Semi-Double Room][Non-Smoking]

  • Sleeps 2
  • 1 Double Bed

Twin Room With Lake View

  • Sleeps 4
  • 2 Single Beds

Twin Room

  • Sleeps 1
  • 2 Single Beds

Double Room With Lake View

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Map
40-1 Nishicha-machi, Matsue, Shimane-ken, 690-0845

What's nearby

  • Shimane Art Museum - 12 min walk
  • Matsue Castle - 16 min walk
  • Shimane University Old Okudani Lodging - 20 min walk
  • Tamatsukuri Onsen - 7 min drive
  • Tamatsukuri Hot Spring - 9 min drive

Getting around

  • Matsue Station - 20 min walk
  • Izumo (IZO) - 28 min drive

Restaurants

  • ‪おいでやすおおきに屋 - ‬4 min walk
  • ‪担々麺 ほうさい - ‬4 min walk
  • ‪珈琲館京店店 - ‬4 min walk
  • ‪松江月ヶ瀬 - ‬4 min walk
  • ‪Little Court Coffee - ‬3 min walk

About this property

Matsue New Urban Hotel

Hotel near Matsue Castle
Located close to Matsue Horaenya Denshokan and Shimane Art Museum, Matsue New Urban Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a body treatment or other spa services. Free in-room WiFi is available to all guests, along with conference space and a restaurant.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A front desk safe, a lift and a 24-hour front desk
  • A vending machine, ATM/banking services and luggage storage
  • Guest reviews say good things about the helpful staff
Room features
All 101 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and baths or showers
  • TVs with satellite channels
  • Fridges, heating and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 800 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,980 for adults and JPY 880 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • Body treatments

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 5 August 2024 to 20 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 880 for children
  • Self-parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Matsue New Urban Annex
Matsue New Urban Hotel
Matsue New Urban Hotel Annex
New Urban Annex
New Urban Hotel Annex
Matsue New Urban Hotel Annex
Matsue New Urban Hotel Hotel
Matsue New Urban Hotel Matsue
Matsue New Urban Hotel Hotel Matsue

Frequently asked questions

Is Matsue New Urban Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Matsue New Urban Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Matsue New Urban Hotel on 2 Dec 2024 start from AU$94.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Matsue New Urban Hotel?

Self-parking is available for JPY 800 per night.

What time is check-in at Matsue New Urban Hotel?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Matsue New Urban Hotel?

Checkout is at 10 AM.

Where is Matsue New Urban Hotel located?

Located in Matsue Shinjiko Onsen, this hotel is within a 15-minute walk of Shimane Art Museum and Matsue Horaenya Denshokan. Matsue Castle and Lake Shinji are also within 1 mi (2 km). Matsue Station is 20 minutes by foot.

Matsue New Urban Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 118 out of 330 reviews" "
Rating 8 - Good. 135 out of 330 reviews" "
Rating 6 - Okay. 57 out of 330 reviews" "
Rating 4 - Poor. 8 out of 330 reviews" "
Rating 2 - Terrible. 12 out of 330 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

TIMOTHY, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum
Stayed 1 night in Jun 2024

10/10 Excellent

TIMOTHY, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum.
Stayed 7 nights in Jun 2024

10/10 Excellent

Willy

Liked: Amenities
Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated.
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Stayed 2 nights in May 2024

10/10 Excellent

Hisashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Mitchie

Stayed 1 night in Oct 2023

10/10 Excellent

Tsutomu

Stayed 1 night in Jun 2022

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service
For international travelers who are not used to Japanese hotel accommodations outside the major tourist centers of Tokyo, Kyoto, and Osaka, you may find the basic amenities and older construction to be somewhat underwhelming, but as a base for tourism in Matsue city proper, the central location is quite beneficial, being only an 8 minute walk from Matsue Castle. I would caution that the hotel is somewhat distant from the main Matsue Station (JR trains), requiring a bus ride or taxi (or a ~25 minute walk), which can be daunting for those who do not speak Japanese.
Stayed 3 nights in Jul 2020

6/10 Okay

CHARLES, Hong Kong

Travelled with partner
Liked: Staff & service, amenities
Convenient location and within walking distance to major tourist attractions & dining area. Property is a bit rundown. Room space is barely sufficient. The public onsen at the top floor is not attractive and brings "outsiders" to the hotel who crowd the bath area and the elevators. Room rate is a bit high considering the city the hotel situated. There is an overnight parking fee, however, the front desk is nice to allow me to park the car beyond the checkout time till 1pm.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Cramped and Disappointing
Even by Japanese standards, the rooms were small. We reserved two rooms for our family, and the staff would not accommodate us to have the rooms on the same floor. Great location: on the lake and next door to a shrine; a bathhouse (onsen) on the 3rd floor; and a convenience store reachable through the annex lobby. However, overall we were disappointed with the accommodations and did not spend a sufficiently restful night there. Parking was also limited, and we didn't appreciate the requirement that we leave our car key with the front desk (presumably, so they could move cars around, as necessary.)

8/10 Good

Kazuko, Kashima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
松江城まで徒歩圏内だし、近くに飲食店も沢山あった。
Stayed 1 night in Oct 2024

8/10 Good

kentaro, sagamiharashi chuouku

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宍道湖の眺めが良く温泉もあります。
Stayed 2 nights in Oct 2024

6/10 Okay

Ai

Stayed 2 nights in Sep 2024

6/10 Okay

SHOU

Stayed 1 night in Sep 2024

10/10 Excellent

Kumie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場が良かったです。癒されました。
Stayed 1 night in Sep 2024

8/10 Good

TORU

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉大浴場があるという事と、朝食やスタッフの対応の評判で選びましたが、どれも期待通りだったと思います。 温泉は少し熱めの湯温がとても気持ち良く、朝食は宍道湖を眺めながら食事できる様に全員が窓を向いた席配置になっていて、並んで食べるのが新鮮で面白かったです。スタッフの皆さんの対応も評判通りでした。 アメニティも充実してましたし、高級ドライヤーの貸し出しも良かったです。自転車のレンタルは今回は叶わなかったんですが、無料で貸し出ししてもらえるのはうれしいですね。 ビジネスホテルの気軽さと温泉旅館のサービスを兼ね備えた宿です。
Stayed 1 night in Sep 2024

4/10 Poor

YUMIKO

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

KENJI

Liked: Cleanliness, staff & service
大規模修繕中です
Stayed 2 nights in Sep 2024

8/10 Good

UESAKA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が綺麗で湖側だと、眺めがとても良い。 お風呂も綺麗だっま。 スタッフの方々の対応も丁寧で過ごしやすかったです。
Stayed 1 night in Sep 2024

8/10 Good

osamu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

????

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉浴場があって良いと思います。
Stayed 2 nights in Sep 2024

10/10 Excellent

shizue

Liked: Amenities
斬新なホテルです。ただ畳とベッドに段差があり何度か躓いた。 段差がないという事無しです。
Stayed 1 night in Aug 2024