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Awanoyu

3.5 star property
Adults-only ryokan with coffee shop/cafe and restaurant

Photo gallery for Awanoyu

Exterior
Spa
Minibar, in-room safe, desk, free WiFi
Public bath
Front of property
Escape to Awanoyu, where serene surroundings and soothing amenities come together. Unwind in the indoor mineral hot spring (onsen), indulge in a rejuvenating massage or simply enjoy the coffee shop/cafe on site. Previous guests rave about their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services
The current price is AU$622
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese-Style Standard Room

Japanese-Style Standard Room

Japanese-Style Standard Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
Hairdryer
Electric kettle
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-Style Deluxe Room

Japanese-Style Deluxe Room

Japanese-Style Deluxe Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
Hairdryer
Electric kettle
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese-Style Superior Room

Japanese-Style Superior Room

Japanese-Style Superior Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
Hairdryer
Electric kettle
  • Sleeps 5
  • 5 Single Futons

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includes taxes & fees
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About the area

Map
Azumi 4181, Matsumoto, Nagano, 390-1515

What's nearby

  • Norikura Plateau - 19 min walk
  • Hirayu Onsen - 12 min drive
  • Mt. Norikura Snow Resort - 14 min drive
  • Hirayu Waterfall - 18 min drive
  • Kappa Bridge - 19 min drive

Getting around

  • Shin Shimashima Station - 40 min drive

Restaurants

  • ‪三本滝レストハウス - ‬19 min drive
  • ‪レストランやまぼうし - ‬14 min drive
  • ‪レストラン乗鞍 - ‬14 min drive
  • ‪グレンパークさわんど - ‬5 min drive
  • ‪平湯民俗館 - ‬16 min drive

About this property

Awanoyu

Property highlights
An indoor mineral hot spring (onsen), a coffee shop/cafe and a restaurant are just a few of the amenities provided at Awanoyu. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Hot springs on-site, meeting rooms and a water dispenser
  • Smoke-free property, karaoke and a front desk safe
Room features
All guest rooms at Awanoyu offer perks, such as laptop-compatible safes and air conditioning, as well as amenities, such as free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with separate baths/showers and bidets
  • Flat-screen TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hana

Things to do

  • Hot springs
  • Karaoke

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 13 are not allowed at this adults-only property; all guests 13 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 13 years old are not permitted at this adults-only property
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Awanoyu Inn Matsumoto
Awanoyu Inn
Awanoyu Matsumoto
Awanoyu Hotel Matsumoto
Awanoyu Ryokan
Awanoyu Matsumoto
Awanoyu Ryokan Matsumoto

Frequently asked questions

Is Awanoyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Awanoyu?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Awanoyu on 25 Feb 2025 start from AU$622.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Awanoyu?

Self-parking is free at this property.

What time is check-in at Awanoyu?

Check-in start time: 3 PM; check-in end time: 6 PM.

What time is check-out at Awanoyu?

Checkout is at 10 AM.

Where is Awanoyu located?

Situated in Matsumoto, this ryokan is 1 mi (1.6 km) from Norikura Plateau and 3 mi (4.9 km) from Mt. Norikura Snow Resort. Chubu-Sangaku National Park and Ichinose Meadow are also within 6 miles (10 km).

Awanoyu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hiromi, Sunnyvale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are the repeaters. This the rare co-ed onsen which allows you to go in with your friends and family. The onsen was filled with milky warm water so that you can stay in long hours and enjoy other people's company. Very relaxing environment surrounded by mountains. The food was omakase and very good. We enjoyed all of the local cuisine items with great beer and sake.
Stayed 1 night in Nov 2024

6/10 Okay

lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Happy we tried the ryokan, definitely an experience to do in Japan. The property is pretty dated, and the staff watches your every movement which feels weird. But glad we did it. I think it was overpriced for the age of the facility.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

8/10 Good

Sze Chun Wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awanoyu is among one of those onsen ryokans we love the traditional ambience. Its open air spa is exceptional in the natural serenade!!
Stayed 2 nights in Apr 2024

8/10 Good

joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here because it was the only outdoor onsen we could find that had mixed gender bathing. I had the impression that it was "towel-optional" for ladies, but another female (Japanese) guest rushed over to me when I entered the bath with just a modesty towel and ushered me back to the changing room to get a proper wrap around towel. Then when I came out with it, she pointed out that it had snaps along the top to make sure the towels wouldn't reveal anything, and actually snapped my snaps herself. She was kind and motherly about it - not rude or aggressive. Still, people thinking this is towel optional should be aware of this expectation. I was not aware that there is an annex where couples can enjoy the time together. They had convenient parking and helped us with our bags. Little to no English spoken. The stay was a gift for my husband who had never been to Japan and loves seeking out wild hotsprings in the US. So, the room and the kaiseki did not disappoint. The bathing while beautiful was a little akward. And we would have preferred to have our meal in the company of others, especially since we had no idea about what we were eating. I don't think it's so difficult these days to run a menu through a translator program and print it. So, I'm glad we experienced it. It was far and above the most expensive place we stayed in Japan. For any further visits, I think we'll look for a place outdoor private baths.
Stayed 1 night in Oct 2023

8/10 Good

Ken, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and excellent dinner and breakfast.
Good value for money considering the food, room space and condition and the excellent services.The onset spa is exceptional good. We enjoy the stay so much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service! A very traditiona Japanese experience that everyone should have. Location was superb. We were in the mountains surrounded by snow in April!

8/10 Good

Yasuko

Stayed 1 night in Jan 2025

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

????

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
料理は非常に良かったが、館内施設の老朽化が目立った
Stayed 1 night in Nov 2024

10/10 Excellent

Akira

Travelled with family
Liked: Cleanliness, staff & service, amenities
大露天風呂の湯温が低い事は知っていましたが、流石にもう少しあったかくして欲しい
Stayed 1 night in Oct 2024

10/10 Excellent

Kyosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Oct 2024

10/10 Excellent

ケンジ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Takashi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
野天風呂は写真の通りとてもよかったです。ぬるいという口コミもあり、確かにその通りですが、だからこそ長く湯に浸かることが出来ます。また、よく探せば暖かいお湯が出ている処もあります。夕食で提供された岩魚の塩焼きはとても美味しく、東京の星付きレストランでも同じものを出すのは困難でしょう。此処にしかない贅沢が確かにありました。
Stayed 1 night in Jun 2024

10/10 Excellent

Eri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
本当に良い温泉でした。混浴も付けるものがあったので気にすることなく安心して温泉を楽しめました。温泉に入りながら星空が見えてすごくステキな時間を過ごせました。また行きたいです。
Stayed 1 night in Nov 2023

8/10 Good

Ka Wai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spa
Traditional culture. Relaxing and quiet stay. Nice spa. Good service.
Stayed 1 night in Oct 2023

10/10 Excellent

wing ki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
由入住一刻已經超貼心，行李箱會清潔😩先送到房，安排在房間坐下飲茶再慢慢講解酒店，男女混浴溫泉很特別很大，女仕會有特別安排不用擔心走光，食物有水準很好吃，員工很貼心又細心，住宿經驗超好，遇上紅葉季節非常美麗
Stayed 1 night in Oct 2023

8/10 Good

Miy

Stayed 1 night in Aug 2023

10/10 Excellent

けいこ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
お風呂や料理が予想以上に素晴らしく、女将さんの心遣いや従業員の方々の対応も落ち着いていて安心してくつろげました
Stayed 1 night in Jun 2023

10/10 Excellent

Chi Kong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天白骨溫泉沒得輸！
地點在山上 如不是自駕會比較麻煩 但旅館露天風呂真的太好 很舒服很relax! 只是露天的溫泉水可以再熱一點就更加好！一泊二食 食物不錯 不過餐廳抽風好像不是太好 油煙味很重！總括來說 是一間很值的再來的白骨溫泉旅館！
買手信
Stayed 1 night in Apr 2023

10/10 Excellent

MIKIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
接客、お風呂、お料理と 全て良かったです。
Stayed 1 night in Aug 2022

8/10 Good

MITSUKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

KEISUKE

Stayed 1 night in Jul 2022

10/10 Excellent

masahiko

Stayed 1 night in Mar 2022

10/10 Excellent

Mai

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022