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Kamisuwa Onsen Hotel Shinyu

3.0 star property
Ryokan with free parking, steps from Lake Suwa Geyser Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kamisuwa Onsen Hotel Shinyu

Top Floor Suite 7F, Non Smoking | Bathroom
View from property
Universal Semi Suite 5F, Non Smoking | View from room
Hot springs
Public bath

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
The price is AU$248
includes taxes & fees
24 Dec - 25 Dec

Room options

View all photos for Top Floor Suite 7F, Non Smoking

Top Floor Suite 7F, Non Smoking

Top Floor Suite 7F, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Separate bath and shower
Spring-water bath
Electric kettle
  • 80 sq m
  • Lake view
  • Sleeps 5
  • 2 Large Single Beds and 3 Large Single Murphy Beds

View all photos for Universal Semi Suite 5F, Non Smoking

Universal Semi Suite 5F, Non Smoking

Universal Semi Suite 5F, Non Smoking

Highlights

Air conditioning
Fridge
TV
Spring-water bath
Bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 55 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Murphy Beds

View all photos for [Anei] Japanese Room (10 tatami) Non Smoking

[Anei] Japanese Room (10 tatami) Non Smoking

[Anei] Japanese Room (10 tatami) Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 3 Single Futons

View all photos for Universal Suite 6F, Non Smoking

Universal Suite 6F, Non Smoking

Universal Suite 6F, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Separate bath and shower
Spring-water bath
Electric kettle
  • 75 sq m
  • Lake view
  • Sleeps 5
  • 2 Large Single Beds and 3 Large Single Murphy Beds

View all photos for [Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Electric kettle
Daily housekeeping
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for [Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Electric kettle
Daily housekeeping
  • 46 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for [Kakei] Japanese Room (8 tatami) Non Smoking

[Kakei] Japanese Room (8 tatami) Non Smoking

[Kakei] Japanese Room (8 tatami) Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Electric kettle
Daily housekeeping
  • Mountain view
  • Sleeps 3
  • 3 Single Futons

View all photos for [Hikarigami] Japanese Room (12 tatami) Non Smoking

[Hikarigami] Japanese Room (12 tatami) Non Smoking

[Hikarigami] Japanese Room (12 tatami) Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Bidet
Electric kettle
Daily housekeeping
  • Lake view
  • Sleeps 5
  • 5 Single Futons
Spa

Candeo Hotels Chino

Parking included
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very good, (395)
The price is AU$138
includes taxes & fees
25 Dec - 26 Dec
Candeo Hotels Chino
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About the area

Map
2-6-30 Kogandori, Suwa, Nagano-ken , 392-0027

What's nearby

  • Suwashi Kohan Park - 11 min walk - 1.0 km
  • Lake Suwa - 17 min walk - 1.4 km
  • Lake Suwa Geyser Center - 20 min walk - 1.7 km
  • Suwa Taisha - 4 min drive - 4.0 km
  • Lake Shirakaba - 23 min drive - 23.3 km

Getting around

  • Kamisuwa Station - 10 min walk
  • Nagoya (NKM-Komaki) - 161 min drive

Restaurants

  • ‪まるなかラーメン - ‬3 min walk
  • ‪くらすわレストラン - ‬2 min walk
  • ‪八洲そば店本店 - ‬4 min walk
  • ‪リストランテ アヴァンツァーレ - ‬2 min walk
  • ‪タケヤ味噌 みそ会館 - ‬3 min walk

About this property

Kamisuwa Onsen Hotel Shinyu

Ryokan near Lake Suwa
Located close to Lake Suwa Geyser Center and Suwashi Kohan Park, Kamisuwa Onsen Hotel Shinyu provides an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self-parking
  • Japanese breakfast (surcharge), bike hire and a lift
  • A gift shop and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Kamisuwa Onsen Hotel Shinyu offer comforts, such as air conditioning, as well as
Other conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • Fridges, electric kettles and daily housekeeping

Languages

English, Indonesian, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • 24-hour public bath
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Shinyu
Kamisuwa Onsen Shinyu
Kamisuwa Onsen Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Ryokan
Kamisuwa Onsen Hotel Shinyu Ryokan Suwa

Frequently asked questions

Is Kamisuwa Onsen Hotel Shinyu pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Kamisuwa Onsen Hotel Shinyu?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Kamisuwa Onsen Hotel Shinyu on 24 Dec 2024 start from AU$248.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kamisuwa Onsen Hotel Shinyu?

Self-parking is free at this property.

What time is check-in at Kamisuwa Onsen Hotel Shinyu?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Kamisuwa Onsen Hotel Shinyu?

Checkout is at 10 AM.

Where is Kamisuwa Onsen Hotel Shinyu located?

Located in Kamisuwa Onsen, this ryokan is within 1 mi (2 km) of Suwashi Kohan Park, Lake Suwa and Lake Suwa Geyser Center. Suwa Taisha and Kirigamine Highland are also within 12 mi (20 km). Kamisuwa Station is 10 minutes by foot.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 137 out of 225 reviews" "
Rating 8 - Good. 68 out of 225 reviews" "
Rating 6 - Okay. 13 out of 225 reviews" "
Rating 4 - Poor. 4 out of 225 reviews" "
Rating 2 - Terrible. 3 out of 225 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

shay

Liked: Cleanliness, property conditions & facilities
I recommend to reserve the private onsen and the shuttle around thr city with at least a month of anticipation. We got to use the onsen just once and there wasn't any place for the shuttle.
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location overlooking the lake. The food at the hotel is authentic. There is also the possibility to rent bikes directly at the hotel. Very polite staff.
Stayed 1 night in Nov 2024

8/10 Good

kong hon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Suite on the 7th Floor. It was absolutely amazing, and the view and private bath were well worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treated us like royalty. They anticipated our needs and satisfied all of our demands. The hot spring rice, hot, hot hot, and the Japanese breakfast was magnificent. They offered a tour of the four grand shrines,and did an amazing job of explaining everything to us. There was not a vacancy for days on end, and now we can understand why thank you.
Stayed 7 nights in Sep 2024

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. If you are looking for a nice break from hustle of big city and really try ryokan and onsen (with ability to use private onsen) - I would highly recommend it
Stayed 2 nights in Sep 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel has just new renovated. I love the view of the lake. Foods and services are excellent. Would definitely go back if i am in the neighborhood. Parking is also free.
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retreat to calm you down
The accommodation was better than expected. The internal balcony made the room more usable and it felt larger than we expected. It was lovely to sit on the balcony to unwind and look at the view. The private dining experience (i think this is standard for those choosing the 1/2 board option) was a highlight. Course after course delughted us. The wait staff were excellent, very attentive and explained things well to us. Their patience was amazing, given our poor to non existent Japanese. It is styled as a health retreat with menus chosen to be healthy and it has facilities such as the very pleasant onsen. highly recommend a stay here.
Stayed 2 nights in May 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary
Satisfying in every way. Staff extraordinary.
Stayed 1 night in Nov 2023

10/10 Excellent

Lai Ka

Stayed 1 night in Nov 2023

10/10 Excellent

ALEXANDER

Liked: Cleanliness, property conditions & facilities, room comfort
Magical place for Your Name fans
This was my first Ryokan experience, and it was incredible. Shinkai used Lake Suwa as the inspiration for Tomorrow in Your Name. As a huge fan of the film, I wanted to visit Suwa to see the place for myself, and wanted to do it while staying at a Ryokan. Shinyu offered a room with a lake view, so it sounded perfect. Every staff member was incredibly friendly. For English speakers, they have all the important information in English and most of the staff spoke English well enough to be able to help you out. Don't worry if you don't speak Japanese! Top tip: if you speak "tourist level" Japanese like me, at dinner, just use English. They have English menus with descriptions of the food and an English speaking staff member will attend to you. I didn't do this, and the staff member passionately explained the origins of the appetisers. I understood almost none of it, and felt very guilty afterwards for letting him speak! After a lovely dinner and relaxing soak in the Onsen, I watched Your Name in front of the lake view. If that sounds perfect to you, do yourself a favour and go! On the way out, I mentioned to a lovely staff member that I came because of Your Name, and she recommended visiting Tateishi Koen before I left. If you're reading this: thank you so much for being thoughtful and recommending that. It was nothing more or less, than a breathtaking view. Fantastic Ryokan in a fantastic location.
Breakfast
Shabu shabu course
Appetisers
Your Name in front of the lake view.
Stayed 1 night in Sep 2023

10/10 Excellent

Tsai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. The food was also good and the pricing is also really affordable

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Suwa
Lovely locations as it’s right where the lake Suwa is, just walk across the road and it’s the lane. And there is a bicycle rental at the lake so it’s perfect place to stay and rent a bicycle for the day to cycle around the lake. 16km to complete a full perimeter of the late. It’s a MUST do, lovely.
Stayed 2 nights in Apr 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful Lake view and we were able to enjoy the tatami beds. Staff was so helpful. We needed to leave before breakfast started so they packed us a breakfast! They also arranged a taxi. Lovely stay
Stayed 1 night in Mar 2023

8/10 Good

MurraySimpkins, Yokosuka, Japan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Like - Professional and courteous and attentive staff. Great Food. Good Onsen. The nearby Clasuwa restaurant was fabulously good. Numerous things to do and see around the lake, and there were thousands of migrating ducks and other birds on the lake. Didn't like - No Lake view as advertised, room otherwise fine, but was in the center of the building. View was 2/3 adjoining wing wall and 1/3 parking lot
Stayed 2 nights in Oct 2020

10/10 Excellent

EdwinChua, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff, cozy establishment with great food. Private reservation onsen is available albeit the price being slightly on the higher side. Has free shuttles to the station making it very accessible. Opposite the hotel is the kamisuwa lake side park with free foot baths. Number of close by restaurants which are of very good quality as well for lunch.
Stayed 2 nights in Feb 2020

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and amazing service
Great stay overall, staff were absolutely amazing and so was the food and private onsen. The only minus is that our room did not have a shower which was very inconvenient if you don’t fancy to have a shower in the public bathroom on the different floor.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

RevDoddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English speaking staff. Private onsen. Vegan food.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Onsen by Lake Suwa
The trip felt very exlcusive and private throughout. We were able to get a booking for a private onsen as I have tattoos. The dinner hall is a setting where guests are in their individual rooms. The bathroom and toilet were a little outdated but overall it was an enjoyable experience.
Stayed 1 night in Nov 2018

8/10 Good

Joe, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sure if there is any shuttle bus can be arranged from the train station to the hotel, we have chosen to walk to the hotel from Kami-Suwa station and it took us 15-20mins. We need to pass through a flyover and walk along narrow pedestrian paths which is not easy when you carry bulky luggages. We have stayed in the President suite in the hotel with private onsen, the room is very big, neat and tidy. As we checked in late, we have enjoyed a wonderful dinner in our suite and the private onsen. The breakfast was also excellent. The hotel staff are helpful with smile always, and they arranged us a free shuttle bus to the train station when we left to the train station. Overall it was excellent, however, the check out time is too early at 10a.m and costs applied for later check out.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot
Great location on lake with sweeping views. Spacious rooms, nice onsen and delicious half board meal
Stayed 1 night in Mar 2018

10/10 Excellent

YUKO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高でした！ 館内に入った瞬間、スタッフさん笑顔と落着きのあるロビーでまず癒されました。 5階の洋室の部屋に泊まったのですが、水墨画の様にプリントされたカーテンから諏訪湖が一望出来、風流でした。 お食事も個室になっており、おしゃれな空間で、食事もとても美味しく、お漬物ビッフェも綺麗に配置されとても素敵でした。 諏訪大社の拝観バスは、説明も楽しく、無料なのにクオリティが高かったです。バスが、しんゆさんを通過する際、スタッフの方が外で手を振ってくださり、気持ちがほっこりしました。ただ、同じスタッフさん達がニコニコと早朝から夜遅くまで働いていたのが、働き過ぎでは？と心配になりました。 また、是非利用したいと思います。
Stayed 1 night in Dec 2024