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Shirafune Grand Hotel

3.5 star property
Hotel in Matsumoto with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shirafune Grand Hotel

Hot springs
Flat-screen TV
Pool
Spa
Hot springs

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is AU$392
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Japanese-Style Room

Japanese-Style Room

Japanese-Style Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
Private bathroom
In-room safe
  • Sleeps 4
  • 4 Single Futons

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
Private bathroom
In-room safe
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515

What's nearby

  • Norikura Plateau - 8 min drive - 5.1 km
  • Hirayu Onsen - 12 min drive - 13.5 km
  • Mt. Norikura Snow Resort - 16 min drive - 8.9 km
  • Hirayu Waterfall - 16 min drive - 17.6 km
  • Kappa Bridge - 17 min drive - 16.9 km

Getting around

  • Shin Shimashima Station - 40 min drive

Restaurants

  • ‪三本滝レストハウス - ‬21 min drive
  • ‪レストランやまぼうし - ‬16 min drive
  • ‪レストラン乗鞍 - ‬16 min drive
  • ‪グレンパークさわんど - ‬5 min drive
  • ‪平湯民俗館 - ‬15 min drive

About this property

Shirafune Grand Hotel

Property highlights
Take advantage of an indoor mineral hot spring (onsen), a garden and laundry facilities at Shirafune Grand Hotel. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Hot springs on-site, luggage storage and karaoke
  • A front desk safe
Room features
All 50 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with separate baths/showers and free toiletries

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Outdoors

  • Garden

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - 10:00 AM
  • Yukata (Japanese robes)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Shirafune Grand Hotel Matsumoto
Shirafune Grand Matsumoto
Shirafune Grand
Shirafune Grand Hotel Hotel
Shirafune Grand Hotel Matsumoto
Shirafune Grand Hotel Hotel Matsumoto

Frequently asked questions

Is Shirafune Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shirafune Grand Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Shirafune Grand Hotel on 24 Nov 2024 start from AU$391.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shirafune Grand Hotel?

Self-parking is free at this property.

What time is check-in at Shirafune Grand Hotel?

Check-in start time: 3 PM; check-in end time: 6 PM.

What time is check-out at Shirafune Grand Hotel?

Checkout is at 10 AM.

Where is Shirafune Grand Hotel located?

Situated in Matsumoto, this hotel is 2 mi (3.3 km) from Norikura Plateau and within 6 miles (10 km) of Chubu-Sangaku National Park and Mt. Norikura Snow Resort. Ichinose Meadow and Yoshigoro Falls are also within 9 miles (15 km).

Shirafune Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 35 reviews" "
Rating 8 - Good. 12 out of 35 reviews" "
Rating 6 - Okay. 5 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.
Stayed 3 nights in Jul 2023

10/10 Excellent

Marnelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very mysterious
Stayed 1 night in Jan 2022

8/10 Good

Wing Fung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員很有禮， 房間偏小， 提供的早、晚餐很豐富。 溫泉很好， 唯一的缺點是房間沒有冷氣， 只有暖氣， 我們在日間有點熱， 需要開窗。

6/10 Okay

SATOMI

Travelled with family
Liked: Cleanliness, staff & service, amenities
静かで落ち着いた雰囲気の温泉宿でした。スタッフの方も丁寧で食事も美味しかったです。温泉はぬるめですがいいお湯でしたが、サウナが故障中でした。部屋は洋室のせいかビジネスホテル並の狭さで少し残念でした。
Stayed 1 night in Oct 2024

6/10 Okay

おさむ

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
温泉の2種類の泉質、料理は良かったです。洋室の部屋とベッドは狭かったです。
Stayed 1 night in Sep 2024

4/10 Poor

のぶゆき

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
宿泊料金の割に部屋の狭さにびっくりしました。 悲しすぎる…
Stayed 1 night in Sep 2024

6/10 Okay

ゆうぞう

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
マスクをしてて聞きにくい。
Stayed 2 nights in Aug 2024

10/10 Excellent

たけお

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

正仁

Liked: Cleanliness, staff & service, property conditions & facilities
食事がとても良かったです。
Stayed 1 night in Jul 2024

8/10 Good

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで良かった
Stayed 1 night in Jul 2024

8/10 Good

HIDEO

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

noriaki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。 お料理も品数も多く味付けもあっさりして美味しかったです。
Stayed 1 night in Mar 2024

10/10 Excellent

としひろ

Stayed 1 night in Oct 2023

10/10 Excellent

YoungJun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
원래 온천여행을 꺼려했지만, 시로후네 온천은 정말 만족도가 높았습니다. 4인 가족이라 비교적 넓은 숙소를 예약한 것도 이유겠지만, 10월 20일 경 아름다운 단풍에 둘러쌓인 이 온천은 절경 그 자체였습니다. 특히 저녁식사, 아침식사는 최고였습니다. 친절하신 직원분들이 음식 설명도 잘해주시고 아이들에게도 정성껏 대하는 모습을 보면서 감동했습니다. 온천 내부는 남탕과 여탕이 구별돼 있고, 야외온천은 혼욕탕이었습니다. 날씨가 추워 야외온천은 가지 않았지만 대형 유리창 밖으로 보이는 야외온천의 풍경도 멋졌습니다. 저는 자동차를 이용해 방문했는데, 上高地 구경하고 셔틀버스에서 내리면 불과 10 여분 거리에 있는 점도 매우 편리했습니다. 정통 일본 온천의 운치를 느끼고 싶은 한국 분들 계시면 강력히 추천합니다.
Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Aug 2023

8/10 Good

Hidehiko

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Po Ying

Liked: Cleanliness, staff & service, property conditions & facilities
美味的一泊兩食， 舒服既溫泉
Stayed 1 night in May 2023

8/10 Good

HARUKO

Stayed 1 night in Mar 2023

10/10 Excellent

CHING WA

Stayed 1 night in Feb 2023

8/10 Good

Keiko

Liked: Staff & service, amenities
温泉が素晴らしい。

10/10 Excellent

KATSUYUKI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も廊下も食事場所も、とても掃除が行き届いていて綺麗にされていました。食事もとても美味しく、サーブされるときに話しかけていただき、またお話が楽しかったです。お風呂も露天も屋内も十分な広さがあり適温で、ゆっくり浸かって疲れをとることが出来ました。到着時のご案内も出発時のお見送りも適度で適切で良かったです。不満は全く感じませんでした。今回は１泊だけでしたが、次回は２～３泊したいです。
Stayed 1 night in Sep 2022

8/10 Good

YAEKO

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
当てにしていたコインランドリーが故障、ウォシュレットは上手く機能しないなど設備には不満がありますが、接客や温泉には満足しました。
Stayed 1 night in Sep 2022

6/10 Okay

たかし

Liked: Staff & service
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホッコリ癒され宿
白骨温泉は何度か訪れていますが、こちらの宿は初めて宿泊しました。 高級温泉宿とは違いますが、お部屋もお食事も、悪くなかったです。お盆のハイシーズンでしたが、値段相応と言った感じでしょうか。 それからお食事の時の女性の方が、お話が面白くて、とてもホッコリ癒されました。お元気で頑張ってくださいね。
Stayed 1 night in Aug 2022

6/10 Okay

masayuki

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
女性スタッフたちの対応は大変よかったが、出迎えの男性スタッフたちはこちらは車椅子なのに荷物を持ってはくれなかった。
Stayed 1 night in Apr 2022

General hotel information

Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Star Rating
3.5
Address
4203 Azumi, Shirahone Onsen, Matsumoto, Nagano