Hotel Riu Emerald Bay - All Inclusive

3.5 star property
Family-friendly property on the beach, with 5 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Emerald Bay - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Aerial view
Lobby
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 67 of 67 rooms

Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Eco-friendly toiletries
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Sea View (L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sea view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Duplex (Room | U)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Family Suite, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, Sea View (M)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Duplex (Room | B2C-US)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Duplex (Room | C)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 8
  • 4 Double Beds

Family Room, Ocean View (C)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior | C)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
  • 84 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Sea View (M)

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 31 sq m
  • Sea view
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Double Room (C)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (Superior, M)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
  • 84 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Duplex (M)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Family Suite, Garden View (M)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Duplex (L)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Superior Room (M)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Superior Room (L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Family Suite, 2 Bedrooms (Superior, B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
  • 84 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms, Garden View (L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
2 bedrooms
Ceiling fan
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior, L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 84 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Sofa bed - double
Shower/bath combination
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (Superior, U)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
  • 84 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Junior Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Jetted bath
Hairdryer
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room (U)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Sofa bed - double
Shower/bath combination
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-CAN)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Double Room (B2C-CAN)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 8
  • 4 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CAN)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Family Room, Ocean View (B2C-CAN)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior | B2C-CAN)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-CAN)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CAN)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Duplex (Room | B2C-CAN)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Double Room (B2C-CAN)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CAN)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Family Room, Ocean View (U)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Room, Sea View (L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (M)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

Family Suite -6 Guests- With Garden View

  • Sleeps 6
  • 1 King Bed, 1 Single Sofa Bed and 2 Double Beds

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Double Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Family Suite -8 Guests- Superior

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Suite

  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds
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About the area

Map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110

What's nearby

  • Witches Beach - 9 min walk - 0.8 km
  • Mazagua Aquatic Park - 10 min walk - 0.9 km
  • Marina Mazatlan Golf Course - 4 min drive - 2.5 km
  • Mazatlan International Center - 8 min drive - 4.8 km
  • Cerritos Beach - 10 min drive - 4.6 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • ‪Kelly's Bar - ‬5 min drive
  • ‪The Bistro - ‬15 min walk
  • ‪Playa Brujas - ‬11 min walk
  • ‪La Cordeliere - ‬5 min drive
  • ‪El Seis Coffee House and Bakery - ‬5 min drive

About this property

Hotel Riu Emerald Bay - All Inclusive

All-inclusive eco-certified property near Cerritos Beach
Take advantage of a free breakfast buffet, free water park access and a nightclub at Hotel Riu Emerald Bay - All Inclusive. This property is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Indulge in a massage, aromatherapy and a body treatment at Renova Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Fitness classes are offered at the health club; other things to do include beach volleyball and windsurfing. Free in-room WiFi is available to all guests, along with 2 swim-up bars and 2 poolside bars.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Limo/town car service, babysitting (surcharge) and ATM/banking services
  • A porter/bellboy, beach towels and massage treatment rooms
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 1028 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and minibars. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Las Gaviotas
  • Las Tres Islas
  • Sports Bar
  • Tabasco

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,167 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • No lift

More

  • 100% renewable energy
  • 2 buildings
  • 20 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi

Frequently asked questions

Does Hotel Riu Emerald Bay - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Hotel Riu Emerald Bay - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Emerald Bay - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Emerald Bay - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Emerald Bay - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Emerald Bay - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include volleyball, aerobics classes and more.

Where is Hotel Riu Emerald Bay - All Inclusive located?

Nestled on the beach, this Cerritos property is within a 15-minute walk of Witches Beach and Mazagua Aquatic Park. Cerritos Beach and Marina Mazatlan Golf Course are also within 3 miles (5 km).

Reviews

8.0

Very good

Rating 10 - Excellent. 839 out of 1752 reviews" "
Rating 8 - Good. 412 out of 1752 reviews" "
Rating 6 - Okay. 236 out of 1752 reviews" "
Rating 4 - Poor. 144 out of 1752 reviews" "
Rating 2 - Terrible. 121 out of 1752 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Kodiak

Stayed 13 nights in Nov 2024

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I did not appreciate the loud non stop bands playing on the beach. Food is very blah, you won’t starve but if you want good food, go off the resort. Evening entertainment poor.. rooms not stalked with coffee, water or beer every day, must ask for it. No English tv, firestick wouldn’t work. Elevators were a nightmare to wait for. Only way I would go again is if the deal was too good to pass up.
Stayed 7 nights in Dec 2024

4/10 Poor

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

eugenia Genie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants (non-buffet) required reservations which was fine, but the Bamboo restaurant was a buffet. All the restaurants had a buffet for their appetizers. I personally enjoy a served meal like at some higher end resorts, but the italian restaurant had delicious steak and salmon. Also the taco stand in the foyer of the bottom lobby was delicious. The tuba band playing in front of the beach absolutely ruined the sunset as i found it obnoxious and loud when was looking for a quiet monent. Good bang for your buck!
Stayed 7 nights in Nov 2024

6/10 Okay

Edwin

Liked: Staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

Laura

Resort pretty nice. Definitely resorts needs to have better food. Fountain drinks tasted flat. We had to go eat out 4/6 days that we booked.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding stay. Loved every minute of it.
Stayed 5 nights in Dec 2024

2/10 Terrible

Berenice

Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge Luis

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Nov 2024

6/10 Okay

Jenny, Victorville

Stayed 5 nights in Nov 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying here for the second time in 15 years, the staff and service is still impeccable! And the upgrades are very well suited for families. Only the furniture is beginning to show its age.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property area is very beautiful. Staff was friendly and helpful. Quiet and very pleasant.
Stayed 5 nights in Nov 2024

8/10 Good

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The sports bar is fun and serves great cappuccinos. The buffet has good choices. The Italian Restaurant os the best. The beach out front is nice and swimmable and walkable. The rooms in the tower have a great view but the furniture needs upgrading.
Stayed 6 nights in Nov 2024

4/10 Poor

Lorena, Oxnard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last month I vacationed with RIU for the very first time at RIU Baja Palace in CABO and I have to say what a night and day difference between Baja Palace and RIU Emerald Bay. I'll start with the Pros: property is very nice a bit older but well kept and very clean, lots of pools, really good entertainment and friendly staff. Where this property falls short is the food. This has too be some of the worst food I've experience in an all-inclusive. Three specialty restaurants that you need to make reservations for only to discover their also buffet style restaurants. Drinks are nothing special either. I have to say that based on this food experience I'm not sure that RIU is the hotel company for me.
Stayed 5 nights in Nov 2024

10/10 Excellent

Rosa

Travelled with group
Liked: Property conditions & facilities
Everything was good for me 🤗
Stayed 3 nights in Nov 2024

10/10 Excellent

Juanita

Stayed 5 nights in Oct 2024

10/10 Excellent

Kris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is incredible. The accessibility to everything on the resort and the beach is next to none. Everything is within a couple mins of each other. Food was very good and had lots of variety for everyone. Staff is so nice.
Stayed 7 nights in Nov 2024

4/10 Poor

Norma

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible, unsafe, mediocre, needs maintenance, needs professional staff and not a bunch of kids.Food quality average at best.
Stayed 4 nights in Sep 2024

6/10 Okay

Norma

Travelled with partner
Disliked: Property conditions & facilities
The Riu is rundown, the quality of the food is average, the entertainment is average with an rundown old stage, some of the staff is unprofessional, misinformed, rude, and disrespectful. One employee gave my husband wrong information about the nightly show and when we asked her about the details to make sure the information she gave was correct, she insulted out intelligence and memory. In all our travels all over the world, we have ran into such an immature and disrespectful staff member. The Pool areas need serious un keep, paint and overall maintenance. The ceiling fans were kept on low despite the heat. In the room, a drawer was broken and unusable. At the Spa the sauna had an odd hose hooked up that spilled boiling water on the floor. If you did not see the puddle, you’d burn your feet. We ere told the Hot tubes were filled up with limited availability. But the two times we went, there we no other guests. We requested additional pillows. After 5 calls throughout a 15 hour period, we finally got a Pillow. We were given a room with a blocked view. We requested a change in rooms immediately, the receptionist was curt, slow and not wanting to make the accommodations. She finally gave us a room with a slightly better view. The reservation restaurants were not much better than the buffets. We had to get all our drinks ourselves. Plus the drinks at the bar were not good quality and we only saw ONE waiter at the pools taking orders. Not a good experience. 👎
Stayed 5 nights in Sep 2024

8/10 Good

Victoria S

Stayed 7 nights in Oct 2024

8/10 Good

Victor, Batavia

Travelled with family, Travelled with group
Great location and staff were excellent. Facility had a nice selection of places to go to. Rooms were with great view but outdated design —(showers/tub) not very well built as it can be a little dangerous to get in or out the shower. AC was just OK. TV were horrible picture, definitely not HD—no option of streaming anything. Room well stock with drinks. Gym had outdated equipment and wish that it had a view to ocean and not a garden. Loved that vendors cannot come to close of the property so you can enjoy the view.
Stayed 5 nights in Nov 2024

10/10 Excellent

Pablo Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

General hotel information

Reasons to Book
Outdoor Pool & Great Facilities
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5