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Pacific Palace Beach Tower Hotel

3.5 star property
Sea view hotel with poolside bar, near Cerritos Beach

Photo gallery for Pacific Palace Beach Tower Hotel

Outdoor pool
On the beach
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
The current price is AU$183
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

View from room

Junior Suite, City View

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View

Junior Suite, Mountain View

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Oven
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (No View)

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite (No View)

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100

What's nearby

  • Playa Brujas - 2 min walk
  • El Cid Country Club Golf Course - 4 min drive
  • Mazatlan International Center - 6 min drive
  • Mazatlán Aquarium - 8 min drive
  • Cerritos Beach - 9 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪Los Panchos-pueblo Bonito - ‬4 min walk
  • ‪Restaurante Cilantros - ‬7 min walk
  • ‪Diego's Beach House - ‬2 min walk

About this property

Pacific Palace Beach Tower Hotel

Hotel near The Mazatlan Malecón
Located close to Cerritos Beach, Pacific Palace Beach Tower Hotel provides a swim-up bar, a poolside bar and a terrace. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with a swim-up bar
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A porter/bellboy, multilingual staff and luggage storage
Room features
All 147 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Full-sized fridge/freezers, microwaves and ovens

All-inclusive details

All-inclusive room rates at Pacific Palace Beach Tower Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Water activities

Kayaking

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for MXN 150.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 280 for adults and from MXN 220 for children
  • Crib (infant bed) fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Pacific Palace Beach Tower Hotel Mazatlan
Pacific Palace Beach Tower Mazatlan
Pacific Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel Hotel
Pacific Palace Beach Tower Hotel Mazatlán
Pacific Palace Beach Tower Hotel Hotel Mazatlán

Frequently asked questions

Does Pacific Palace Beach Tower Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Pacific Palace Beach Tower Hotel?

As of 20 Feb 2025, prices found for a 1-night stay for 2 adults at Pacific Palace Beach Tower Hotel on 21 Feb 2025 start from AU$182.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Palace Beach Tower Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Palace Beach Tower Hotel?

Self-parking is free at this property.

What time is check-in at Pacific Palace Beach Tower Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Pacific Palace Beach Tower Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Pacific Palace Beach Tower Hotel?

Some rate plans available at this property are all-inclusive.

Where is Pacific Palace Beach Tower Hotel located?

Nestled on the beach, this Zona Dorada hotel is steps from Playa Brujas and 2.3 mi (3.8 km) from The Mazatlan Malecón. Punta Camaron Beach and Islas de Mazatlan Ecological Reserve are also within 2 miles (3 km).

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Pacific Palace Beach Tower Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 190 out of 534 reviews
Rating 8 - Good. 169 out of 534 reviews
Rating 6 - Okay. 88 out of 534 reviews
Rating 4 - Poor. 47 out of 534 reviews
Rating 2 - Terrible. 40 out of 534 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHEN

This is my go to every time I go to Mazatlan....my favorite place!!!
Stayed 10 nights in Dec 2024

10/10 Excellent

Rosy

Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Stayed 3 nights in Jun 2024

6/10 Okay

OMAR K

Area is good
Stayed 4 nights in Aug 2023

4/10 Poor

Margret

Liked: Property conditions & facilities
Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Stayed 6 nights in Apr 2024

10/10 Excellent

Melanie Diane Marie

The room had a very nice city view
Stayed 2 nights in Mar 2023

4/10 Poor

Margret

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jose Luis Rodriguez

Ok
Stayed 1 night in Jun 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.

4/10 Poor

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Not a great experience
This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Stayed 5 nights in Apr 2024

2/10 Terrible

Claudia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
Stayed 3 nights in Oct 2023

2/10 Terrible

Daisy

Liked: Property conditions & facilities
Disliked: Staff & service
Multiple amenities were down when we arrived. The staff members we’re not helpful or friendly. The place was clean but the customer service the place offered was nothing that made it inviting to stay over again. Would not recommend if you’re looking for a vacation to spend solely at the hotel. Luckily, I have family in the city so I used the hotel to sleep only. Otherwise, you’re probably better off finding something with better customer service.
Stayed 2 nights in Jul 2022

4/10 Poor

Chloe

Liked: Amenities
Very disappointing. Both pools were so packed we couldn’t use them. Food in cafeteria was low quality (so many dishes and salads with hotdogs??). We had a junior suite with a kitchenette but there weren’t any kitchen tools or dishes. Room had very thin walls so we could hear everything from next door. The worst part was how overcrowded it was and the lack of dining options options. We would never recommend.

4/10 Poor

Maribel

Liked: Cleanliness, property conditions & facilities
The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Stayed 5 nights in Jul 2023

2/10 Terrible

JEAN-MARIE

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This is only the second time that I send a negative review , one for a restaurant in Seattle and this on , I’m also is the same industry everything went wrong from the smelly bathroom the the water pressure very poor service from the staff etc even the safe box breaks down several times and it needed to be completely open and replace a piece on the inside a50 minute repair, just stay away is a very bad hotel, I will call Expedia to consider removing this hotel from there page , sincerely stay away, Jhon
Stayed 4 nights in Jan 2022

8/10 Good

Jorge

Todo bien, solo algunos empleados no muy comprometidos con la amabilidad
Stayed 2 nights in Jan 2025

10/10 Excellent

Felipe de Jesús

Todo muy bien
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosendo

exelente hotel , todo muy limpio .
Stayed 4 nights in Nov 2024

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2024

10/10 Excellent

Rodrigo

Stayed 3 nights in Aug 2024

4/10 Poor

Saúl

Stayed 4 nights in Aug 2024

8/10 Good

Merit

Se encuentra ubicado en muy buena zona, el personal fue muy amable, las instalaciones están en buen estado, el único inconveniente es que los elevadores resultan insuficientes porque solo hay 2 y es tardado a veces conseguir espacio en alguno.
Stayed 3 nights in Aug 2024

6/10 Okay

VERONICA

Stayed 3 nights in Aug 2024

8/10 Good

Manuel Ernesto

Disliked: Staff & service
Observaciones
En lo personal está muy bien las instalaciones y servicios de comida show y más, lo único que no me gustó es la manipulación de mis cosas en mi habitacion, me faltaron anillos, mis tarjetas movidas de cartera. Solo al momento de contratar tener un buen historial del personal. Habitación 14009
Stayed 5 nights in Aug 2024

10/10 Excellent

Irma

Stayed 1 night in Aug 2024

8/10 Good

Soraya

El hotel estaba lleno y por lo mismo se veia muy sucio, la alberca turbia , el servicio un poco tardado
Stayed 1 night in Aug 2024