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Swissôtel Al Maqam Makkah

5.0 star property
Luxury Makkah hotel in Al Hajlah with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissôtel Al Maqam Makkah

Building design
Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds
55-inch Smart TV with satellite channels, TV
Junior Suite, 1 King Bed (Kaaba View)
55-inch Smart TV with satellite channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
The price is AU$373
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room, 1 Double Bed, View (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Room, 1 Double Bed, View (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Kaaba View)

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, View (Kaaba View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

55-inch Smart TV with satellite channels, TV

Suite, 1 King Bed, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, View (Partial Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds, View (Partial Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Suite, 1 King Bed, View

City view

Family Suite, 1 King Bed, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, No View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds, No View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Twin Room, 2 Single Beds, View (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Twin Room, 2 Single Beds, View (Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Double Bed, No View (Residential)

Suite, 1 Double Bed, No View (Residential) | Living area

Suite, 1 Double Bed, No View (Residential)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 177 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Premier Triple Room, 3 Single Beds, View (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Triple Room, 3 Single Beds, View (Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Junior Suite, 1 King Bed, Partial View (Kaaba )

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, Partial View (Kaaba )

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Double Bed, No View

City view

Family Suite, 1 Double Bed, No View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, No View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 Double Bed with Sofa bed, No View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 77 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 3 Single Beds, View (Partial Kaaba view)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Room, 3 Single Beds, View (Partial Kaaba view)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Classic Triple Room, 1 Double Bed, View (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Triple Room, 1 Double Bed, View (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

Building design
Swissôtel Makkah
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (1003)
The price is AU$395
includes taxes & fees
23 Nov - 24 Nov
Swissôtel Makkah
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About the area

Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955

What's nearby

  • Abraj Al-Bait Towers - 2 min walk - 0.2 km
  • Great Mosque of Makkah - 3 min walk - 0.3 km
  • King Fahad Gate - 5 min walk - 0.4 km
  • Well of Zamzam - 7 min walk - 0.7 km
  • Kaaba - 10 min drive - 7.8 km

Getting around

  • Makkah Station - 12 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 71 min drive

Restaurants

  • Swiss Express
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min drive
  • Almsharf Lounge
  • ‪مطعم الطازج - ‬1 min drive
  • ‪الطازج - ‬1 min drive

About this property

Swissôtel Al Maqam Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Close to Abraj Al-Bait Towers and Kaaba, Swissôtel Al Maqam Makkah provides a corner/local shop, a shopping centre on-site and a coffee shop/cafe. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a banquet hall and a gift shop
  • A 24-hour front desk, free newspapers and a reception hall
  • A porter/bellboy, tour/ticket information and wedding services
  • Guest reviews say great things about the helpful staff and location
Room features
All 1624 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with baths or showers and free toiletries
  • 55-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 95 for adults and SAR 48 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 47 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check in from 4:00 PM to 6:00 PM and 6:00 PM to 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 500.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 95 for adults and from SAR 48 for children
  • Rollaway bed fee: SAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

Is Swissôtel Al Maqam Makkah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Swissôtel Al Maqam Makkah?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Swissôtel Al Maqam Makkah on 23 Nov 2024 start from AU$372.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Swissôtel Al Maqam Makkah?

Check-in is from 4:00 PM to 6:00 PM, and from 6:00 PM to 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Swissôtel Al Maqam Makkah?

Checkout is at noon.

Where is Swissôtel Al Maqam Makkah located?

Located in Al Hajlah, this luxury hotel is within a 5-minute walk of Abraj Al-Bait Towers and Great Mosque of Makkah. Kaaba is 1.5 mi (2.5 km) away.

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 702 reviews" "
Rating 8 - Good. 174 out of 702 reviews" "
Rating 6 - Okay. 52 out of 702 reviews" "
Rating 4 - Poor. 20 out of 702 reviews" "
Rating 2 - Terrible. 44 out of 702 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

bassam, Kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Ikramuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful start. It is easily walkable to Al-Haram. Friendly staff. Nice concierge facility staff. Overall highly recommended.
Stayed 6 nights in Nov 2024

10/10 Excellent

imran mehmood, Birmingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best kaaba view from the room
Stayed 4 nights in Oct 2024

10/10 Excellent

asim, Macungie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the hotel. The best thing was that there was no rush on the elevators!
Stayed 4 nights in Nov 2024

10/10 Excellent

abdul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice place to stay for to go to pilgrimage / praying/ food everything's was excellent
Stayed 5 nights in Nov 2024

8/10 Good

Muhammad Faaiq

Travelled with family and small children
Liked: Amenities
Clean and decent size room. Excellent view of full kaaba. Breakfast was decent.
Stayed 3 nights in Nov 2024

8/10 Good

AFTAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to haram
Stayed 3 nights in Nov 2024

10/10 Excellent

Kowther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Abdullah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's really close to Masjid al-Haram and Kaaba, MashaAllah! I have one complain. They do not provide unscented soap and toiletries. It is essential because all the guests are here to perform Umrah or Hajj.
Stayed 3 nights in Oct 2024

8/10 Good

Jihad, East Lansing

Travelled with family
Liked: Staff & service, amenities
The property is very nice. It’s near haram. The staff are very, very helpful. specially, room service The buffet it’s OK, but you can get more options outside for less Price The worst thing is the elevators they need to sell the problem of having more elevators
Stayed 3 nights in Oct 2024

10/10 Excellent

Yousef, Al Kharj

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Sohail

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very convenient location to haram
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad Abid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked mostly everything. Property should have easy car parking and easy accessibility to local transportation. Odd that they provide a fridge but no microwave.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bassel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with great service and spacious rooms.. i recommend it
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip was excellent.
Stayed 1 night in Oct 2024

6/10 Okay

Mohamed

Travelled with family, Travelled with family and small children
Disliked: Amenities
Check out other options first
Stayed 6 nights in Oct 2024

10/10 Excellent

Tanim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent location. Very clean. The cleaning stuff and house keeping staff are excellent. The reception staff some were good but a few were rude. One advice is not to get any service that you want to cancel later on. We bought the food and were told we can cancel and get money back at any time. But it was so hard and had to wait till day of checking, and even then one reception lady said rudely “Khalas we have no cash to refund. Go back and come back later”. Of course I fought to get the cash back with a different gentleman in the reception and that took an hour. But the point is some reception staff are good and some are not like the lady who told us to go away despite me asking legitimately for my $1300 back in riyals.
Stayed 6 nights in Oct 2024

10/10 Excellent

Abduljalil, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a umrah visit very convenient walk to the Haram.
Stayed 1 night in Oct 2024

10/10 Excellent

Farad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to haram, great customer service
Stayed 5 nights in Oct 2024

10/10 Excellent

ASMA, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I simply love this place... Feel like home
Stayed 3 nights in Oct 2024

8/10 Good

mohammad, KENNER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Oct 2024

10/10 Excellent

Ahmed

Stayed 4 nights in Sep 2024

6/10 Okay

Abdul

Travelled with family
Liked: Amenities
Doesn't give you luxury room vibes,very old furniture, old smelly carpit, have to change multiple elevators from place a to b,
Stayed 3 nights in Oct 2024

6/10 Okay

sohrab

Not at all a 5 star! But best location
Stayed 3 nights in Oct 2024

6/10 Okay

Towfiq

Business traveller, Travelled with partner
Didn't get the room that I was promised i.e Room withHaram view.
Stayed 4 nights in Oct 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Address
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Mecca