Heiss Hotel

4.0 star property
Hotel with an outdoor pool, a short walk to Poblado Park

Photo gallery for Heiss Hotel

Luxury Room, Balcony, City View
Restaurant
Reception
Outdoor pool, pool umbrellas, lifeguards on site
Luxury Room, Balcony, City View | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly
The current price is AU$111
13 June - 14 June

Room options

Luxury Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 6 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 2 min drive - 2.2 km
  • Santafé Mall - 2 min drive - 2.5 km

Getting around

  • Poblado Station - 10 min walk
  • Medellín (MDE-José María Córdova Intl.) - 36 min drive

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel

Upscale hotel near Poblado Park
Lleras Park is located near Heiss Hotel, which provides a swim-up bar, a garden and a gym. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with pool umbrellas, a lifeguard on site and a swim-up bar
  • Cooked-to-order breakfast (surcharge), smoke-free property and a 24-hour front desk
  • A lift
Room features
All 176 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately COP 40000 for adults and from COP 40000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 210165

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Does Heiss Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Heiss Hotel?

As of 12 June 2025, prices found for a 1-night stay for 2 adults at Heiss Hotel on 13 June 2025 start from AU$111.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heiss Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 200000 per accommodation, per stay.

How much is parking at Heiss Hotel?

Heiss Hotel doesn't offer parking.

What time is check-in at Heiss Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Heiss Hotel?

Checkout is at noon.

Where is Heiss Hotel located?

Located in El Poblado, this hotel is within a 10-minute walk of Monterrey Comercial Mall and Poblado Park. Santafé Mall is 1.5 mi (2.4 km) away. Poblado Station is 10 minutes by foot and Industriales Station is 25 minutes.

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Heiss Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 384 out of 538 reviews
Rating 8 - Good. 90 out of 538 reviews
Rating 6 - Okay. 33 out of 538 reviews
Rating 4 - Poor. 15 out of 538 reviews
Rating 2 - Terrible. 16 out of 538 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Excelente hotel
Stayed 6 nights in May 2025

10/10

The best hotel so far
Stayed 2 nights in Jun 2025

10/10

Close to the popular center of Provenza, Beautiful area, very nice & clean room, staff helpful and attentive
Stayed 4 nights in Jun 2025

10/10

I would stay here again!
Stayed 3 nights in Mar 2025

10/10

Nice quiet and tiny place to stay
Stayed 4 nights in May 2025

10/10

Lovely hotel, clean and calm. The food at the restaurant were amazing.
Stayed 4 nights in May 2025

10/10

Great stay when coming to Medellin for business.
Stayed 1 night in May 2025

10/10

Walkable and safe. Friendly staff, clean and well kept hotel.
Stayed 4 nights in May 2025

8/10

Great location and super nice staff
Stayed 4 nights in Apr 2025

10/10

Its amazing place and clean
Stayed 5 nights in Apr 2025

10/10

Great stay !!
Stayed 7 nights in Mar 2025

6/10

Nice place.
Stayed 4 nights in May 2025

10/10

Really great Hotel and location
Stayed 4 nights in Mar 2025

10/10

The property was clean, the neighborhood was safe with lots of restaurants a walking distance.
Stayed 4 nights in May 2025

10/10

Quiet rooms. Friendly staff. Great location.
Stayed 7 nights in May 2025

10/10

Great staying
Stayed 7 nights in Mar 2025

10/10

Excellent Hotel!
Stayed 6 nights in Mar 2025

10/10

Clean, great stuff great view Great location, walking distance to tourist area
Stayed 3 nights in Apr 2025

10/10

Very nice hotel and unique very clean and good costumer service.
Stayed 4 nights in Apr 2025

10/10

Amazing stay and staff. Love the terrace bar. Hope they open the new pool soon
Stayed 3 nights in May 2025

10/10

I will definitely visit again.
Stayed 4 nights in Apr 2025

10/10

Absolutely loved it. The location, the amenities, the staff, it was great! Would definitely come back.
Stayed 4 nights in May 2025

10/10

Not to far for Provenza, quiet and a nice clean cozy room
Stayed 5 nights in Apr 2025

10/10

Everything was perfect, it was a small room but everything was well arranged in its place and very clean.
Stayed 3 nights in May 2025

10/10

Buena!
Stayed 4 nights in May 2025