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Anwar Al Madinah Mövenpick Hotel

5.0 star property
Luxury hotel connected to a shopping centre in Madinah with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Anwar Al Madinah Mövenpick Hotel

Junior Suite, 1 King Bed
Coffee/tea maker, electric kettle, eco-friendly cleaning products
Exterior
View from room
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping
The price is AU$514
includes taxes & fees
3 Jan - 4 Jan 2025

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Haram View)

Premium bedding, minibar, in-room safe, individually decorated

Studio, 2 Queen Beds (Haram View)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 3 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 3 Single Beds (Partial Haram View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 3 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 3 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, Multiple Beds (Partial Haram View)

Superior Room, Multiple Beds (Partial Haram View)

Superior Room, Multiple Beds (Partial Haram View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Executive Room, 3 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 3 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 43 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LCD TV
  • 122 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Executive Twin Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 3 Bedrooms

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 126 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed (Partial Haram View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 3 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 3 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 3 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds (City or Courtyard view)

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 2 Single Beds (City or Courtyard view)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 3 Bedrooms (Ambassador)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 3 Bedrooms (Ambassador)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 126 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Classic Twin Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Classic Twin Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Multiple Beds (Haram View)

Deluxe Room, Multiple Beds (Haram View)

Deluxe Room, Multiple Beds (Haram View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Executive Room, 3 Single Beds (Haram View)

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 3 Single Beds (Haram View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, Multiple Beds

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Business Lounge Access. Privilege)

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed (Business Lounge Access. Privilege)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (HARAM VIEW)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed (HARAM VIEW)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
4 restaurants, breakfast, lunch, dinner served; international cuisine

Pullman Zamzam Madina

Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (1108)
The price is AU$372
includes taxes & fees
19 Jan - 20 Jan 2025
Pullman Zamzam Madina
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About the area

Map
Central Zone, P.O. Box 41340, Madinah, 41340

What's nearby

  • Prophet's Mosque - 9 min walk
  • Baqi Cemetery - 12 min walk
  • Quba Mosque - 7 min drive
  • Madina Mall - 7 min drive
  • Qiblatain Mosque - 9 min drive

Getting around

  • Madinah Station - 16 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 18 min drive

Restaurants

  • ‪الصالة التنفيذية - ‬2 min walk
  • ‪Alhuda Lounge - ‬2 min walk
  • ‪Cafe Najd - ‬5 min walk
  • ‪الحرم - ‬5 min walk
  • ‪Coffee Break - ‬1 min walk

About this property

Anwar Al Madinah Mövenpick Hotel

Luxury eco-certified hotel near Quba Mosque
Located close to Madina Mall and Al Noor Mall, Anwar Al Madinah Mövenpick Hotel provides a corner/local shop, a shopping centre on-site and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Make sure that you enjoy a meal at the 4 on-site restaurants, including breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-out, express check-in and a computer station
  • ATM/banking services, smoke-free property and a TV in reception
  • Guest reviews give top marks for the location
Room features
All 1291 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to midnight on request
  • Limo/town car service
  • Parking on site (SAR 120 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 65 to 150 for adults and SAR 32.50 to 75 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Rehab
  • Al Salam
  • EKLA Food & Coffee
  • Taiba
  • The Executive Lounge

Things to do

  • Gym
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 5 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 65 to 150 for adults and SAR 32.5 to 75 for children
  • Airport shuttle fee: SAR 500 per vehicle
  • Self-parking fee: SAR 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10009082

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Anwar Al Madinah
Anwar Al Madinah Hotel
Anwar Al Madinah Movenpick Hotel Medina
Anwar Al Madinah Movenpick Medina
Anwar Al Madinah Moevenpick Medina
Anwar Hotel Madinah
Anwar Madinah
Anwar Madinah Hotel
Hotel Anwar
Hotel Anwar Al Madinah
Anwar Al Madinah Mövenpick Hotel Medina
Anwar Al Madinah Movenpick
Anwar Al Madinah Mövenpick Medina

Frequently asked questions

Is Anwar Al Madinah Mövenpick Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Anwar Al Madinah Mövenpick Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Anwar Al Madinah Mövenpick Hotel on 3 Jan 2025 start from AU$514.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Anwar Al Madinah Mövenpick Hotel?

Self-parking is available for SAR 120 per day. Limited spots are available.

What time is check-in at Anwar Al Madinah Mövenpick Hotel?

Check-in start time: 5 PM; check-in end time: midnight.

What time is check-out at Anwar Al Madinah Mövenpick Hotel?

Checkout is at noon.

Does Anwar Al Madinah Mövenpick Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-midnight on request. A fee of SAR 500 per vehicle applies.

Where is Anwar Al Madinah Mövenpick Hotel located?

Located in Madinah City Center, this luxury hotel is within 3 mi (5 km) of Quba Mosque, Al Noor Mall and Qiblatain Mosque. Madina Mall and Islamic University of Madinah are also within 6 mi (10 km).

Reviews

7.2

Good

Rating 10 - Excellent. 354 out of 1007 reviews" "
Rating 8 - Good. 232 out of 1007 reviews" "
Rating 6 - Okay. 173 out of 1007 reviews" "
Rating 4 - Poor. 104 out of 1007 reviews" "
Rating 2 - Terrible. 144 out of 1007 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

SHUJAUDDIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Masjid and convenient
Stayed 4 nights in Dec 2024

10/10 Excellent

Kamil, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Abeer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, good hotel!
Stayed 2 nights in Dec 2024

6/10 Okay

Medhat

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff is incredibly nice and friendly, and the city is truly one of the best in the world. However, the property is in amazing location but unfortunately it is very outdated and in need of a complete refurbishment.
Stayed 4 nights in Dec 2024

10/10 Excellent

Amir, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay thanks
Stayed 3 nights in Dec 2024

10/10 Excellent

Amir, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Akm

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Close to the prophet’s mosque. But dated, dark looking. Too long time at the front desk, staffs were too slow.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shahbaz, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient access to Haram Nabwi
Stayed 1 night in Nov 2024

8/10 Good

IHSAN, dallas

Stayed 2 nights in Nov 2024

4/10 Poor

Ashar

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
How is this 5 star hotel, toilet wasnt clean, shower was broken and coming out of the wall, room was sub par, they did not have the room I ordered. For the amount of money it was not worth it. There are better cheaper hotels. Will never stay here again. Its more the a 3 star hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

Amr

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hallways smelled like Lysol to mask the scent of the nasty smoke smell. Had to upgrade because the first room was disgusting and had a legit pin in the floor that cut my sons foot. Never going back.
Stayed 4 nights in Dec 2024

2/10 Terrible

Ahmad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad state of hotel, expensive, sad exploiting ppl who come for the location - does not justify the price, exploiting ppl is not smart business, they should know better
Stayed 3 nights in Dec 2024

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorites.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ishrat

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredibly disappointing stay at Anwar Al Movenpick Madina. From the moment I checked in, it was a series of frustrations. I was given the wrong room, and despite being in a non-smoking hotel, the entire place reeked of smoke. The smell was unbearable, and my baby, who has asthma, suffered greatly because of it. When I approached management about the issue, they were unhelpful and had a hard-to-get attitude. No resolution was offered, and the situation was brushed off. We were eventually moved to two different rooms, but the smoke smell never went away. On top of that, the bed was incredibly uncomfortable—no cushion at all, just a hard surface that made it impossible to get a good night's sleep. The housekeeper even told us not to mention the smoking issue to the front desk when he saw how disappointed we were. It felt like no one cared about our concerns. Overall, this hotel completely failed in both service and comfort, and I would not recommend it to anyone
Stayed 6 nights in Nov 2024

2/10 Terrible

Ishrat

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredibly disappointing stay at Anwar Al Movenpick Madina. If there were a negative star I would give that. From the moment I checked in, it was a series of frustrations. I was given the wrong room with no view just walls but booked a view room, and despite being in a non-smoking hotel, the entire place reeked of smoke. The smell was unbearable, and my baby, who has asthma, suffered greatly because of it. When I approached management about the issue, they were unhelpful and had a hard-to-get attitude. No resolution was offered, and the situation was brushed off. Room change was done but the same issues were present there too. They are right now acting super hard to get for my refund. We were eventually moved to two different rooms, but the smoke smell never went away. On top of that, the bed was incredibly uncomfortable—no cushion at all, just a hard surface that made it impossible to get a good night's sleep. The housekeeper even told us not to mention the smoking issue to the front desk when he saw how disappointed we were. We checked out 2 hrs after checking in, after our 16hr journey. EXTREMELY DISAPPOINTED It felt like no one cared about our concerns. Overall, this hotel completely failed in both service and comfort, and I would not recommend it to anyone
Stayed 3 nights in Feb 2024

10/10 Excellent

sameeruddin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience and i am coming second time here, I would really appreciate if they can provide more water bottles.
Stayed 6 nights in Nov 2024

8/10 Good

Shadi, Oak Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great and location was perfect. Only issue is the 4 bedroom room was really small. 2 beds are literally next to each other without any gap. The room also looked outddated.
Stayed 3 nights in Nov 2024

8/10 Good

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Bayejid’s room service was very excellent
Stayed 3 nights in Nov 2024

2/10 Terrible

zareen lodhi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a king special room paid more for this but got a room with 3 little beds with no room the bathroom was disgusting and room service was appalling
Stayed 4 nights in Nov 2024

2/10 Terrible

HASSAN, SURREY

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

Hasib

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Ahmed, Albuquerque

Travelled with family
Disliked: Amenities
This hotel was terrible. It was not clean. Needs a new carpet. Shower door was broken. Electrical outlets weren’t working. Closet was broken. Drawers falling apart. Fridge door would not close. Not worth $20/night wallahy. I would never stay here again. They need a major remodel.
Stayed 2 nights in Nov 2024

10/10 Excellent

abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the the 3rd time i have visited the hotel in the last 16 months. Outstanding location. Super staff, who are friendly and accomodating. It has always been a faultless stay at this location
Stayed 3 nights in Oct 2024

6/10 Okay

Onaiza

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Shakira

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Nov 2024