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Sofitel Shahd Al Madinah

5.0 star property
Luxury Madinah hotel in Madinah City Center with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Shahd Al Madinah

Presidential Suite, 1 King Bed
Premium bedding, free minibar, in-room safe, desk
Exterior
Premium bedding, free minibar, in-room safe, desk
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is AU$534
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
3 bedrooms
Premium bedding
Hairdryer
  • 120 sq m
  • City view
  • Sleeps 8
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
3 bedrooms
Premium bedding
Hairdryer
  • 120 sq m
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 Single Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Single Bed (Prestige)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Sofa bed - single
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Sofa bed - single
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Single Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Single Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Sofa bed - single
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Sofa bed - single
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds (Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Classic Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
King Fahad Road, Building 2943, Madinah, 42311

What's nearby

  • The Green Dome - 7 min walk - 0.7 km
  • Prophet's Mosque - 8 min walk - 0.7 km
  • Baqi Cemetery - 10 min walk - 0.8 km
  • Quba Mosque - 6 min drive - 6.1 km
  • Madina Mall - 8 min drive - 7.8 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa - ‬2 min walk
  • ‪مطعم المروة - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪مقهى نجد - ‬1 min walk
  • ‪Lavena Café - ‬3 min walk

About this property

Sofitel Shahd Al Madinah

Luxury eco-certified hotel near Prophet's Mosque
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at Sofitel Shahd Al Madinah. The on-site restaurant, Arabesque, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also find perks such as:
  • Self-parking (surcharge), a 24-hour front desk and luggage storage
  • Laundry services, meeting rooms and ATM/banking services
  • Free newspapers, a water dispenser and a lift
  • Guest reviews give top marks for the helpful staff and location
Room features
All 469 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and free stocked minibars.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets and shower/bath combinations
  • TVs with satellite channels
  • Fridges, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (SAR 100 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Arabesque
  • Shalimar

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Covered self-parking fee: SAR 100 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Frequently asked questions

Is Sofitel Shahd Al Madinah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sofitel Shahd Al Madinah?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Sofitel Shahd Al Madinah on 26 Nov 2024 start from AU$533.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sofitel Shahd Al Madinah?

Self-parking is available for SAR 100 per day.

What time is check-in at Sofitel Shahd Al Madinah?

Check-in start time: 4:00 PM; check-in end time: 10:00 AM. Late check-in is available from midnight to 4:00 AM for a fee.

What time is check-out at Sofitel Shahd Al Madinah?

Checkout is at noon.

Where is Sofitel Shahd Al Madinah located?

Located in Madinah City Center, this luxury hotel is within a 10-minute walk of The Green Dome and Prophet's Mosque. Baqi Cemetery and Masjid Al Ghamamah are also within 15 minutes.

Sofitel Shahd Al Madinah Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 207 out of 356 reviews" "
Rating 8 - Good. 62 out of 356 reviews" "
Rating 6 - Okay. 34 out of 356 reviews" "
Rating 4 - Poor. 24 out of 356 reviews" "
Rating 2 - Terrible. 29 out of 356 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Taslima Gulam

Stayed 2 nights in Oct 2024

10/10 Excellent

Ammar

Everything was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ishrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Sayed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful and friendly staff
Stayed 6 nights in Oct 2024

4/10 Poor

ARSALAN

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old dated hotel. Broken old furniture, super tight rooms. Small windows. Shower didnt have curtain or door making bathroom wet every shower. It feels like a 1 star hotel. Only good thing was the location and distance to Rawda
Stayed 3 nights in Nov 2024

10/10 Excellent

Zeeshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. A special thank you to the following members. Ahmed at reception, Aladin at the restaurant for Breakfast & Dinner were exceptional. Their service was extra ordinary.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maliha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with our suitcase breaking down. The staff was very helpful and very prompt. They sorted it out within minutes. Great service
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , great food
Stayed 3 nights in Nov 2024

10/10 Excellent

AMAR

Stayed 3 nights in Oct 2024

10/10 Excellent

Mubarak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Sofitel Shahd Al Madinah offers a fantastic stay in the heart of Madinah. Its location is ideal—just steps from the Prophet's Mosque and close to Taiba Shopping Centre. The hotel has spacious, comfortable rooms, perfect for unwinding after a busy day. The international breakfast buffet is excellent, with a wide selection that caters to all tastes. For added convenience, there are several food outlets nearby, including Hardee’s, McDonald’s, KFC, Karak Express, and Zaitoon, making it easy to find a meal anytime. Highly recommended for anyone seeking comfort, convenience, and quality service in Madinah.
Stayed 5 nights in Oct 2024

10/10 Excellent

Abdur, Isleworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Fatima

Stayed 1 night in Oct 2024

10/10 Excellent

Abdur, Isleworth

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to masjid nabawi and convenient location for all. Breakfast was exceptional
Stayed 4 nights in Oct 2024

2/10 Terrible

Aysha

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Ali

Stayed 1 night in Sep 2024

10/10 Excellent

Amber, Paterson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful
Stayed 4 nights in Oct 2024

8/10 Good

QOMAR

Stayed 2 nights in Oct 2024

8/10 Good

Mustafa

Stayed 2 nights in Oct 2024

10/10 Excellent

Zaynab

Stayed 2 nights in Sep 2024

4/10 Poor

MIR, Denver

Liked: Cleanliness, staff & service
The property used to be Very good Service and Promtness. Now the service is very slow. Checking also also slow. Extra bed took few hours. Housekeeping was very good and and appricited extra Support ot make it very good.
Stayed 3 nights in Oct 2024

6/10 Okay

Jubada

Liked: Staff & service
Sofitel was close to the masjid and it was a pleasant stay.
Stayed 6 nights in Sep 2024

10/10 Excellent

Rameez

Liked: Cleanliness, staff & service
Luxury and close to haram
Stayed 3 nights in Sep 2024

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 6 nights in Sep 2024

8/10 Good

YUNUS BIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property good, near Masjid Al Haram Madinah.
Stayed 1 night in Sep 2024

10/10 Excellent

Raza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to haram. Closer to women’s entrance. Staff was great. Room service excellent.
Stayed 4 nights in Sep 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Address
King Fahad Road, Building 2943, Medina