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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly Melbourne hotel in Melbourne Central Business District with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Reception
Exterior
Premier King Room | View from room
Premier King Room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
The price is AU$125
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier King Room

Premier King Room

Premier King Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
Front of property

The Victoria Hotel Melbourne

Pool
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (2069)
The price is AU$112
includes taxes & fees
5 Jan - 6 Jan 2025
The Victoria Hotel Melbourne
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About the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000

What's nearby

  • Princess Theatre - 6 min walk - 0.5 km
  • Melbourne Central - 6 min walk - 0.6 km
  • Collins Street - 7 min walk - 0.6 km
  • Queen Victoria Market - 16 min walk - 1.4 km
  • Crown Casino - 4 min drive - 2.6 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Upscale family-friendly hotel near Melbourne Central
Near Princess Theatre and Bourke Street Mall, Hotel Grand Chancellor Melbourne provides dry cleaning/laundry services, car hire on-site and a bar. At the two on-site restaurants, enjoy breakfast, dinner, children's meals and local cuisine. In addition to a gym and a business centre, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Babysitting (surcharge), a TV in reception and a 24-hour front desk
  • 6 meeting rooms, a lift and smoke-free property
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 160 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Free toiletries and hairdryers
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival
Maintenance work on the property's lifts will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are lifts available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities will be closed during October, May, June, July, August and September:
  • Swimming pool
The property will be renovating from 5 August 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Lift
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 34 for adults and from AUD 17 for children
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Is Hotel Grand Chancellor Melbourne pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Grand Chancellor Melbourne?

As of 30 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Melbourne on 5 Jan 2025 start from AU$125.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Grand Chancellor Melbourne?

Valet parking is available for AUD 40 per day. Limited spots are available.

What time is check-in at Hotel Grand Chancellor Melbourne?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Grand Chancellor Melbourne?

Checkout is at 11 AM.

Where is Hotel Grand Chancellor Melbourne located?

This family-friendly Melbourne hotel is located in the historical district, within a 10-minute walk of QV Centre, Melbourne Central and Princess Theatre. Collins Street and Bourke Street Mall are also within 10 minutes. Parliament Station is 7 minutes by foot and Melbourne Central Station is 8 minutes.

Reviews

8.2

Very good

Rating 10 - Excellent. 424 out of 1013 reviews" "
Rating 8 - Good. 360 out of 1013 reviews" "
Rating 6 - Okay. 133 out of 1013 reviews" "
Rating 4 - Poor. 62 out of 1013 reviews" "
Rating 2 - Terrible. 34 out of 1013 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we had researched just how far the hotel was from the airport, and had known there was a bus we could have used. We walked, carrying the bags, not an easy feat when you are in your 70's !!! Needless to say, we caught the bus back to the airport!! Otherwise, loved the hotel and friendly staff.
Stayed 2 nights in Nov 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed stay in melbourne
Stayed 3 nights in Dec 2024

10/10 Excellent

baemin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay for a week was very pleasant and convenient. I would stay here again in the future
Stayed 7 nights in Dec 2024

10/10 Excellent

Braydon, Cairns Queensland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the workers are very nice and all ways ready to help the cleaners are very good at there job and very friendly i will be staying there again and telling all of my friends and business partners they have to stay
Stayed 7 nights in Dec 2024

8/10 Good

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Great value. Time to spend some money on the lifts.
Stayed 1 night in Dec 2024

8/10 Good

Yelaman

Liked: Amenities
Pretty close to everything, even rusel street is party street. What did not liked is hotel doesnt offer bottle of water when enter first time. As travelers come thirsty and wants water. 2 bottle of water after that sink water are drinkable info best
Stayed 2 nights in Dec 2024

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. Beds comfy, room clean, good sized bathroom, bigger than usual fridge in room. Quick checkin and checkout. Friendly staff. Carparking attached to hotel run by another company is a bit pricy but still convenient.
Stayed 2 nights in Dec 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget friendly place to stay for the night.
Stayed 1 night in Dec 2024

8/10 Good

Zil

Liked: Cleanliness, staff & service
NA
Stayed 1 night in Nov 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

8/10 Good

Jacqui

Liked: Staff & service, amenities, property conditions & facilities
Staff were excellent and my room clean and comfortable. Unfortunately the elevators are being replaced/refurbished so a bit of a maze to get to my room but signage was clear.
Stayed 3 nights in Dec 2024

8/10 Good

Lisa-Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good for the money. It was towards the “budget” end so had no expectations on a luxury stay. Room was clean and comfortable. Currently the lifts are under refurbishment so it was a bit of a hike and a muck around. Service was good. Location wise it’s only a short walk to the heart of Melbourne. Street noise was disruptive over night but that’s to be expected when our room faced Lonsdale St. All in all a decent option for the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for money, check in to check out and in between great. Only negative one lift being replaced but didn’t hamper stay! Room great, excellent pillows no lumps, great comfy mattress and good bedlinen. Loved balcony and room superb . Exceeded all expectations . Raj at front of house superb employee :)))
Stayed 1 night in Dec 2024

4/10 Poor

Amber

Business traveller
Disliked: Property conditions & facilities
Property stunk and difficult to access for ppl with disabilities
Stayed 2 nights in Dec 2024

8/10 Good

Toni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Close to everything 👍
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If I was made aware of the lift renovation and the journey to our room I would have requested a odd number floor. Staff were awesome and the room was ok.
Stayed 3 nights in Dec 2024

8/10 Good

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were offered a later check out when we requested to leave our luggage there after check out. Thank you
Stayed 1 night in Nov 2024

6/10 Okay

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Parking was not available on site as they only have a small parking place available we were directed a block away which was unexpected.
Stayed 1 night in Dec 2024

4/10 Poor

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An perfect place to stay if you are wanting to be near the theatre district. Staff and hotel are excellent and the restaurant and bar are a great place to unwind before a show.
Stayed 1 night in Nov 2024

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in the hotel we felt welcome. The staff throughout the hotel are excellent, friendly and helpful. The hotel was central for shopping, so many choices for dinning and theatre's to see a show. The rooms were clean, comfy and had all the extras i look for, like face washers , nice bathroom products, good size bar fridge, great pillows, comfortable chairs, nice bed, and a yummy buffet breakfast. Best, this was all at a very good price. Highly reccomend of theatres in walking distance.
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Stayed 2 nights in Nov 2024

8/10 Good

Hor Cheng

Stayed 6 nights in Oct 2024

10/10 Excellent

Muktar

Stayed 1 night in Nov 2024

General hotel information

Reasons to Book
Comfortable Beds & Room Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Melbourne, VIC (MEL-Tullamarine)