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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly Melbourne hotel in Melbourne Central Business District with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Premier King Room
Premier King Room | View from room
Reception
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is AU$135
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier King Room

Premier King Room

Premier King Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property
The Victoria Hotel Melbourne
Pool
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (2014)
The price is AU$135
includes taxes & fees
8 Dec - 9 Dec
The Victoria Hotel Melbourne
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About the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 6 min walk - 0.6 km
  • Collins Street - 7 min walk - 0.6 km
  • Bourke Street Mall - 8 min walk - 0.7 km
  • Queen Victoria Market - 16 min walk - 1.4 km
  • Crown Casino - 4 min drive - 2.6 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Upscale family-friendly hotel near Melbourne Central
Collins Street and Queen Victoria Market are located near Hotel Grand Chancellor Melbourne, which provides dry cleaning/laundry services, car hire on-site and a bar. At the two on-site restaurants, enjoy breakfast, dinner, children's meals and local cuisine. In addition to a gym and a business centre, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Babysitting (surcharge), multilingual staff and luggage storage
  • A TV in reception, a lift and smoke-free property
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 160 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Free toiletries and hairdryers
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival
Maintenance work on the property's lifts will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are lifts available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from April 15 2024 to October 31 2024 (dates subject to change):
  • Swimming pool
The following facilities will be closed during October, May, June, July, August and September:
  • Swimming pool
The property will be renovating from 5 August 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Lift
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 34 for adults and from AUD 17 for children
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Is Hotel Grand Chancellor Melbourne pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Grand Chancellor Melbourne?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Melbourne on 15 Dec 2024 start from AU$135.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Grand Chancellor Melbourne?

Valet parking is available for AUD 40 per day. Limited spots are available.

What time is check-in at Hotel Grand Chancellor Melbourne?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Grand Chancellor Melbourne?

Checkout is at 11 AM.

Where is Hotel Grand Chancellor Melbourne located?

This family-friendly Melbourne hotel is located in the historical district, within a 10-minute walk of QV Centre, Melbourne Central and Collins Street. Princess Theatre and Bourke Street Mall are also within 10 minutes. Parliament Station is 7 minutes by foot and Melbourne Central Station is 8 minutes.

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 1005 reviews" "
Rating 8 - Good. 355 out of 1005 reviews" "
Rating 6 - Okay. 137 out of 1005 reviews" "
Rating 4 - Poor. 62 out of 1005 reviews" "
Rating 2 - Terrible. 35 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service
Stayed 2 nights in Nov 2024

10/10 Excellent

Darren

Travelled with partner
The service was superb however renovations were impacting.
Stayed 1 night in Nov 2024

8/10 Good

Aravind

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff are very friendly Rooms are a bit old but more than acceptable Loads of dining and shopping options around Within the free tram zone to easily get around CBD area Surprised that the room did NOT have - lockers - additional safety door lock/chain from the inside
Stayed 3 nights in Nov 2024

10/10 Excellent

Chryssie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

4/10 Poor

Gwendolene

Business traveller
Disliked: Cleanliness, property conditions & facilities
There were building works and lifts not working. It’s a very old dated hotel. Had noisy neighbours in the next door room, partying until 2am

10/10 Excellent

Mealofa

Liked: Cleanliness, staff & service, property conditions & facilities
Best location, right in the middle of the city, pretty much close to everything like chinatown, malls, trams, theatre. Great views from the king size high level floor so i would highly recommend that room when booking. Nice big room and comfy bed. Customer service from staff at front desk & restaurant was 5 star, excellent service. Thanks Team, will definitely stay here again when i come back. Cheers, Mealofa
Stayed 6 nights in Oct 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really good stay. Staff were excellent and very accomodating. Hotel rooms were newly renovated and very modern. Location is on the edge of the city but very walkable so was good. Only issue was the lifts were having maintenance which definitely took away some of the experience. Had to wait for extended times or even use their service elevator at one point. Also very loud during the day but it’s fine if you are out. Wifi didn’t work in the rooms either, maybe due to the maintenance going on. Regardless still had a very good stay and would recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front reception
Stayed 1 night in Nov 2024

4/10 Poor

Daniel

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They didnt change our towels or added new toilet paper we had to request it from them. Breakfast doesnt includes vegtebales
Stayed 5 nights in Oct 2024

10/10 Excellent

Byung yi sarah

Stayed 2 nights in Oct 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service
Overall a clean, quiet & convenient hotel.
Stayed 6 nights in Oct 2024

8/10 Good

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Chancellor before, the staff are excellent and they go out of their way to assist in any way possible
Stayed 1 night in Oct 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service
They didn't call when room was ready and room service got a but upset when i asked for ice bucket a few times. my partner lost her watch and when she called they had found it however they didnt call me to let me know when they knew which room it was from, but happy to get back
Stayed 3 nights in Oct 2024

10/10 Excellent

shayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and a nice room
Stayed 8 nights in Oct 2024

10/10 Excellent

Jeanette, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a great location that allowed me to get around the city quickly by foot or on the #96 tram. It is in the free zone, so if your stay is within that area, there is no extra costs for transport around. The staff were all very friendly. It was also convenient for walking home after a show at the Princess Theatre.
Stayed 2 nights in Oct 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy to theatres great breakfasts good staff
Stayed 1 night in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in Oct 2024

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Oct 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and clean rooms
Stayed 2 nights in Aug 2024

6/10 Okay

Janette

Travelled with family
Liked: Cleanliness, staff & service, amenities
We felt fortunate to get an upgrade, however we were on the 5th floor and the street noise was loud, and sometimes frightening with horns and alarms going off We asked for 2 separate beds but got 1 big bed. The bed was comfortable. The shower leaked water all over the floor which was hard to clean up without more towels
Stayed 1 night in Oct 2024

8/10 Good

Grant, SOUTH BRISBANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Sally-ann

Stayed 1 night in Sep 2024

8/10 Good

Souveek

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

General hotel information

Reasons to Book
Comfortable Beds & Room Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Melbourne, VIC (MEL-Tullamarine)