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Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel connected to a shopping centre in Melbourne with an indoor pool

Choose dates to view prices

Photo gallery for Novotel Melbourne on Collins

Exterior
Accessible Room, 1 King Bed
Indoor pool
Bar (on property)
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
The current price is AU$204
includes taxes & fees
7 Sept - 8 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Suite, Multiple Beds

1 bedroom, down duvets, in-room safe, desk

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Sofa bed - double
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(31 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

1 bedroom, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Heating
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Down duvet
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

7.8 out of 10
Good
(39 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Located in Melbourne Central Business District neighbourhood, Novotel Melbourne on Collins is connected to a shopping centre. Melbourne Central and Queen Victoria Market are notable landmarks, and the area's natural beauty can be seen at St Kilda Beach and Brighton Beach. Travelling with kids? Make time for SEA LIFE Melbourne, or head to an event or a match at Marvel Stadium.
Visit our Melbourne travel guideOpens in a new window
Map
270 Collins Street, Melbourne, VIC, 3000

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Bourke Street Mall - 2 min walk - 0.2 km
  • Melbourne Central - 7 min walk - 0.6 km
  • Crown Casino - 15 min walk - 1.3 km
  • Marvel Stadium - 19 min walk - 1.6 km

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Centre Place - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Haigh's Chocolates - ‬2 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel near Collins Street
Located close to Melbourne Central and Crown Casino, Novotel Melbourne on Collins provides a corner/local shop, a shopping centre on-site and a coffee shop/cafe. The on-site local cuisine restaurant, Lane Restaurant, offers breakfast, brunch, lunch, dinner and happy hour. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Concierge services, 5 meeting rooms and a front desk safe
  • A porter/bellboy, a banquet hall and a computer station
  • Guest reviews give top marks for the pool, helpful staff and proximity to shopping
Room features
All 380 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks such as late-night room service and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Offsite parking available (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 39 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,018 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 12 2025 to September 19 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 39 to 39 for adults and AUD 0 to 39 for children
  • Valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM. The swimming pool will be unavailable from August 12 2025 until September 19 2025 (dates subject to change).

How much does it cost to stay at Novotel Melbourne on Collins?

As of 13 Aug 2025, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on 7 Sept 2025 start from AU$204.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Melbourne on Collins pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Melbourne on Collins?

Valet parking is available for AUD 64 per day.

What time is check-in at Novotel Melbourne on Collins?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Melbourne on Collins?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Novotel Melbourne on Collins located?

This family-friendly Melbourne hotel is located in the entertainment district, just steps away from Block Arcade and Collins Street. Melbourne Central and Bourke Street Mall are also within 10 minutes. Melbourne Central Station is 10 minutes by foot and Parliament Station is 13 minutes.

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Novotel Melbourne on Collins Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1003 reviews
Rating 8 - Good. 322 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Good location and friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great location, large room. Will stay again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Adam John Edward

Liked: Cleanliness, amenities, property conditions & facilities
Using a hotel for its basic amenities makes the Novotel a great value for money property. My partner and I were especially impressed with the bathroom facilities and the cleanliness of the room. I will definitely consider this hotel for my next stay in Melbourne.
Stayed 9 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Great position. Rooms comfy, everything to expect Would easily stay here again
Stayed 2 nights in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located easy to get around
Stayed 3 nights in Jun 2025

8/10 Good

Angelo

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.
Stayed 1 night in Jun 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the position of the hotel, staff, amenities and the room was excellent
Stayed 1 night in May 2025

10/10 Excellent

Roosevelt T de Asis

Liked: Staff & service, property conditions & facilities
It was a great stay except for the last night when there was no hot water in the showers.
Stayed 4 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel was right in the city, on Collins Street. The beddings were comfortable. Family room was a good size for my fsmily of 4.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Kamting

Liked: Cleanliness, property conditions & facilities
Convenient location. Staff was very nice. We stored our luggage at the concierge after check out but came back a couple of times to repack the stuff. But the staff had no complaints and greeted us every time with smiles. Love their services.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location, comfy & clean

Wonderful friendly and helpful staff, clean and comfortable room and facilities. Perfect location for shopping, tourist attractions and dining. Will definitely stay again!
Stayed 2 nights in Apr 2025

6/10 Okay

claire

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location, dated hotel.
Stayed 1 night in May 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Apr 2025

8/10 Good

Chandima

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time
Stayed 1 night in May 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service
The main view inside is a construction site, the hotel is busy and a bit noisy at times. A $100.00 deposit instead of just a 1.00 validation of the credit card feels excessive. Amenities I room very basic.
View from reception
Stayed 2 nights in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel, good pool amd friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Domenic

Liked: Cleanliness, staff & service
Location is perfect
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, top location, fast lift, friendly staff, great breakfast buffet.
Stayed 6 nights in Feb 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location, friendly staff comfortable rooms.
Stayed 2 nights in Jan 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service
Great stay!
Stayed 6 nights in Dec 2024

4/10 Poor

Jie

Disliked: Cleanliness, property conditions & facilities
Location
Stayed 5 nights in Apr 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay. Great facilities including the under cover (part indoor) pool. Many bar and dining options withing walking distance. We will definitely return.
Stayed 2 nights in Apr 2025

4/10 Poor

Umit

Disliked: Cleanliness, property conditions & facilities
Ony good thing about this hotel location and housekeepers was really nice. But hotel was not clean at all
Stayed 3 nights in Apr 2025