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Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel connected to a shopping centre in Melbourne with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Melbourne on Collins

Exterior
Indoor pool
Deluxe Room, 1 King Bed
Bar (on property)
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
The price is AU$193
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Living room

Family Suite, Multiple Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Stamford Plaza Melbourne
Pool
Hot tub
Free WiFi
Restaurant
8.0 out of 10, Very good, (1490)
The price is AU$192
includes taxes & fees
11 Dec - 12 Dec
Stamford Plaza Melbourne
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About the area

Map
270 Collins Street, Melbourne, VIC, 3000

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Bourke Street Mall - 5 min walk - 0.5 km
  • Melbourne Central - 8 min walk - 0.7 km
  • Queen Victoria Market - 16 min walk - 1.4 km
  • Crown Casino - 17 min walk - 1.5 km

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Centre Place - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Haigh's Chocolates - ‬2 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel near Collins Street
A short walk from Bourke Street Mall and Melbourne Central, Novotel Melbourne on Collins provides a corner/local shop, a shopping centre on-site and a coffee shop/cafe. The on-site local cuisine restaurant, Lane Restaurant, offers breakfast, brunch, lunch, dinner and happy hour. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • A water dispenser, a 24-hour front desk and concierge services
  • A computer station, multilingual staff and ATM/banking services
  • Guest reviews give top marks for the pool, helpful staff and proximity to shopping
Room features
All 380 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Offsite parking available (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 38 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,018 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 July to 30 September:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 to 38 for adults and AUD 0 to 38 for children
  • Valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.

How much does it cost to stay at Novotel Melbourne on Collins?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on 16 Dec 2024 start from AU$193.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Melbourne on Collins pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Melbourne on Collins?

Valet parking is available for AUD 64 per day.

What time is check-in at Novotel Melbourne on Collins?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Melbourne on Collins?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Novotel Melbourne on Collins located?

This family-friendly Melbourne hotel is located in the entertainment district, just steps away from Degraves Street and Collins Street. Melbourne Central and Bourke Street Mall are also within 10 minutes. Flinders Street Station is 6 minutes by foot and Melbourne Central Station is 10 minutes.

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 998 reviews" "
Rating 8 - Good. 348 out of 998 reviews" "
Rating 6 - Okay. 115 out of 998 reviews" "
Rating 4 - Poor. 40 out of 998 reviews" "
Rating 2 - Terrible. 29 out of 998 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marlos Henrique

Stayed 3 nights in Oct 2024

8/10 Good

ANDREW

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff, decent size room, well equipped gym. The hotel decor is quite tired. The most frustrating element was the WiFi. It was barely over a 1mb speed for the whole duration of my stay, which is laughably slow.
Stayed 5 nights in Nov 2024

8/10 Good

Vivienne

Business traveller
Liked: Staff & service
n
Stayed 3 nights in Oct 2024

8/10 Good

Danielle Victoria

Stayed 3 nights in Oct 2024

8/10 Good

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Stayed 1 night in Sep 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Very conveniently located and food very good. But hotel is scruffy, room carpet ripped in two places, carpet in reception disintegrating. Desk and vanity unit surfaces in room peeling off, the place needs a refit.
Stayed 2 nights in Oct 2024

8/10 Good

BUI NGUYEN

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Julie

Business traveller
Liked: Staff & service
I would not stay at this property again as they have agency staff cleaners who are a little light fingered and the manager would take no responsibility whatsoever!! 👎
Stayed 4 nights in Jul 2024

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to shopping and getting around the city
Stayed 2 nights in Oct 2024

10/10 Excellent

Ariane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing service! Really nice staff and the breakfast was a great choice for us, definitely recommend to others!
Stayed 5 nights in Oct 2024

6/10 Okay

Rosaria

Stayed 2 nights in Sep 2024

10/10 Excellent

YI-HSING, Vermont South

Travelled with family and small children
Liked: Amenities
Staff is quite nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Brent

Stayed 1 night in Sep 2024

10/10 Excellent

SOO HEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Hana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I can’t think of any negatives! The room, the pool and the restaurant were all fantastic. The buffet breakfast had everything you could need, and we also ordered room service for dinner which we thought would take ages but it was surprisingly fast. The staff were all super helpful and friendly. The only slight downsides were the parking (a bit annoying parking across the street and then it’s difficult to get to and from your car), and the room was consistently 21 degrees even though we set it to 17/18 so we were really hot overnight and didn’t sleep well. I wouldn’t recommend staying on the 7th floor as guests have to walk past all the rooms to get to the pool/gym from the lift. We were on floor 13 far away from the lifts so had no issue with noise.
Stayed 1 night in Sep 2024

8/10 Good

Zhijiang, Franklin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, in busy shopping area
Stayed 2 nights in Sep 2024

8/10 Good

WILLIAM ROGER

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. I would like to thank Micah on the reception desk for changing our room after an issue in our original room. Will stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Amenities, property conditions & facilities
I used the valet to park and they were very attentive and quick to help with bags the location is Central to everything the staff is extremely friendly..
Stayed 3 nights in Sep 2024

10/10 Excellent

Seamus

Stayed 3 nights in Aug 2024

8/10 Good

Patrick

Stayed 2 nights in Jul 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experiemce
Stayed 2 nights in Aug 2024

8/10 Good

Adam

Travelled with partner
Centrally located, easy check in and good bar area
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Tim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

General hotel information

Reasons to Book
Comfortable Beds & Indoor Pool
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.5