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Urban Apartments Melbourne on Elizabeth

4.0 star property
Family-friendly hotel in Melbourne
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urban Apartments Melbourne on Elizabeth

Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
BBQ/picnic area
In-room safe, desk, laptop workspace, blackout curtains
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services
The price is AU$152
includes taxes & fees
20 Dec - 21 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe King Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Studio

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Executive Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Queen Studio

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Executive Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Front of property
The Victoria Hotel Melbourne
Pool
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (2014)
The price is AU$135
includes taxes & fees
8 Dec - 9 Dec
The Victoria Hotel Melbourne
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About the area

Map
250 Elizabeth Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Bourke Street Mall - 4 min walk - 0.4 km
  • Collins Street - 6 min walk - 0.5 km
  • Queen Victoria Market - 11 min walk - 0.9 km
  • Crown Casino - 3 min drive - 2.0 km

Getting around

  • Melbourne Central Station - 4 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne, VIC (MEB-Essendon) - 22 min drive

Restaurants

  • ‪Café Court - ‬2 min walk
  • ‪Tropicana Juice/Food Bar - ‬1 min walk
  • ‪Beneath Driver Lane - ‬1 min walk
  • ‪Chinta Ria Soul - ‬2 min walk
  • ‪Brother Baba Budan - ‬2 min walk

About this property

Urban Apartments Melbourne on Elizabeth

Upscale family-friendly hotel near Melbourne Central
Located close to Emporium Melbourne and Melbourne's GPO, Urban Apartments Melbourne on Elizabeth provides a terrace, laundry facilities and a business centre. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A lift, barbecues and smoke-free property
  • Guest reviews say great things the helpful staff, proximity to shopping and first-rate property condition
Room features
All 70 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and separate sitting areas. Guest reviews highly rate the cleanliness, size rooms at the property.
Other amenities include:
  • Free toiletries and hairdryers
  • 25-inch LCD TVs with digital channels
  • Wardrobes/cupboards, separate sitting areas and kitchens

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 40 per day)

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 2.2 per cent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 8:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: AUD 40 per day (1312 ft away)
  • Credit card charges are subject to a surcharge of 2.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned

We should mention

A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Elizabeth Melbourne
Melbourne Somerset
Somerset Elizabeth
Somerset Elizabeth Apartment
Somerset Elizabeth Apartment Melbourne
Somerset Elizabeth Melbourne
Somerset Melbourne
Somerset On Elizabeth Hotel Melbourne
Somerset On Elizabeth, Melbourne Hotel Melbourne
Somerset Elizabeth Melbourne Apartment
Somerset On Elizabeth Melbourne
Urban Apartments Melbourne on Elizabeth Hotel
Urban Apartments Melbourne on Elizabeth Melbourne
Urban Apartments Melbourne on Elizabeth Hotel Melbourne

Frequently asked questions

Is Urban Apartments Melbourne on Elizabeth pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Urban Apartments Melbourne on Elizabeth?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Urban Apartments Melbourne on Elizabeth on 20 Dec 2024 start from AU$152.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Urban Apartments Melbourne on Elizabeth?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Urban Apartments Melbourne on Elizabeth?

Checkout is at 10:00 AM.

Where is Urban Apartments Melbourne on Elizabeth located?

This family-friendly Melbourne hotel is located in the entertainment district, steps away from Emporium Melbourne, Melbourne's GPO and Melbourne Central. Hardware Lane and QV Centre are also within 5 minutes. Melbourne Central Station is only a 4-minute walk and Flagstaff Station is 9 minutes.

Urban Apartments Melbourne on Elizabeth Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 1002 reviews" "
Rating 8 - Good. 366 out of 1002 reviews" "
Rating 6 - Okay. 102 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maylynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 3 nights in Nov 2024

6/10 Okay

James

Liked: Staff & service
Aircon & seperate fan didn't work. The shower temperature handle is very dangerously sensitive.
Stayed 2 nights in Oct 2024

8/10 Good

Udai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives - Very spacious rooms, like an apartment. Very competitive price. Located in CBD, walkable distance to many dining, shopping and transport options. Easy check-in. Great service. Negatives - found two pieces of broken glass under the couch. Washer and Dryer was a great add however they take longer than normal to wash and dry. Cable tv was buffering.
Stayed 4 nights in Sep 2024

8/10 Good

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, close to the mall and tram stop. Room was clean but a bit outdated. Staff at the front desk were lovely and helpful. For the price, it was a reasonable stay.
Stayed 3 nights in Sep 2024

4/10 Poor

Wayne, Helensvale

Liked: Cleanliness, staff & service, amenities
The apartment was lovely, clean and well maintained. BUT the smell of people cooking in other apartments was horrendous it somehow came into my apartment and was so strong.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and close to attractions
Stayed 3 nights in Sep 2024

10/10 Excellent

Lyndon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 Br apartment with 2 bathrooms suited our needs. All rooms were well furnished and had modern appliances. The cleanliness of the rooms, appliances and bathrooms was most welcome. We would recommend this place to our friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable Great transportation Rooms are great and has ensuite
Stayed 4 nights in Aug 2024

8/10 Good

Chieh Chern Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had stayed here while it was under Ascott's Somerset management, and now under the new management of Urban Apartments. Location wise it is fantastic and very convenient. House-keeping is now on request (which is fine), but the cups in the apartment were cracked / chipped and certainly showing their wear and tear. Please consider better maintenance in the apartments. Nevertheless, the reception staff were helpful, and emailed us when our room was ready, and were always attentive. The complimentary snacks in the apartment were very nice too! Thanks for a lovely stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness
The bathroom was very dated with the toilet seat not fitted properly. The seal around the window in the bedroom needs replacing because the wind whistled through the gaps.
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with group
Good location. Value for money.
Stayed 3 nights in Aug 2024

2/10 Terrible

Raymond, Granada Hills

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in very bad condition and was filthy. We arrived late in the evening and check-in by getting our key from a lockbox. The instructions were good and the obtaining the key was fine. However, when we got to the room we were shocked by how dirty it was. The plates weren't clean. The bathroom was disgusting. The carpet looked like it hadn't been vacuumed in several months. There was dust and dirt everywhere. Additionally, the shower water fluctuated from burning hot to ice cold continuously. We notified them through the app that night and the next morning went to the front desk to ask for another room. The first thing the person asked was if we took photos of the room. We did and responded as such. He said that we needed to email the photos to him before he can give us a new room. It was strange to us that there was no apology or other question, just asked if we had proof. They provided us with another room, which was cleaner than the first, but still disgusting. The shower was better in that the fluctuations in the temperature were not as great. We didn't receive the "gift of wine" as stated in the listing. Definitely would not stay in this place again and would encourage the health department to shut it down.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well priced, clean and tidy, friendly reception
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city option for that area
Confusing checking /access Once through that cosy place close to what we were there for so was great location.
Stayed 1 night in May 2024

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location
Stayed 2 nights in Jul 2024

8/10 Good

Kareena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was spacious and suited my needs. Quiet considering it was in the heart of the CBD.
Stayed 2 nights in Jul 2024

8/10 Good

Brandon

Business traveller
Liked: Cleanliness
Bedroom curtains broken, washer/dryer barely worked.
Stayed 1 night in Jul 2024

10/10 Excellent

Tas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large well appointed apartment
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location
Good location, seamless check in and out, good value for the provided amenities but could be more modern i.e. TV could be bigger
Stayed 8 nights in Jul 2024

8/10 Good

TIng Hwa Joanne, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's was only 1 bottle of body wash/ hand soap, I have to request another one for shower. Have to request for dishwasherl detergent. Washer & Dryer need sime cleaning before use. Overall clean room and staff friendly
Stayed 3 nights in Jun 2024

6/10 Okay

Janet

Disliked: Property conditions & facilities
Underwhelming
Handy location but looking rather tired and run down. Had to get someone to unlock safe. They had to come back the next day to unlock. Had to request the complimentary bottle of wine. Latch on front load washing machine damaged which made it hard to close and therefore function. Table in the lounge seemed to be damaged as very wobbly. Room 608. Have stayed before when reception fully staffed and someone onsite for any issues. No longer have staff onsite. On arrival 2 people at reception. One eating a meal and watching tv or movie on a tablet. Hardly a great first impression.
Stayed 1 night in Jun 2024

10/10 Excellent

Sharryn, Munno Para

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, loved having a place to cook if needed, wash clothes, and convenient dishwasher. Staff were fantastic, so kind and informative.
Stayed 3 nights in Jun 2024

General hotel information

Reasons to Book
Spacious Rooms & Great Location
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0