Canopy by Hilton Memphis Downtown

4.0 star property
Hotel with a 24-hour fitness centre, steps from Peabody Ducks
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Room, 1 King Bed with Sofa bed, Corner | Living area
Restaurant
47-inch flat-screen TV with digital channels, TV
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
The price is AU$264
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Bathrobes
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Bathrobes
Digital channels
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Bathrobes
Digital channels
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Iron/ironing board
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
Bathrobes
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Bathrobes
Digital channels
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Iron/ironing board
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Bathrobes
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Bathrobes
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
164 UNION AVENUE, Memphis, TN, 38103

What's nearby

  • AutoZone Park - 2 min walk - 0.2 km
  • Peabody Ducks - 2 min walk - 0.2 km
  • Beale Street - 7 min walk - 0.6 km
  • Orpheum Theatre - 7 min walk - 0.6 km
  • FedEx Forum - 9 min walk - 0.8 km

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • ‪Flying Saucer - ‬5 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Huey's Restaurant - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk

About this property

Canopy by Hilton Memphis Downtown

Upscale hotel near Beale Street
Close to Peabody Ducks and FedEx Forum, Canopy by Hilton Memphis Downtown provides a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge) and a 24-hour front desk
  • Luggage storage, a water dispenser and smoke-free property
  • A lift, multilingual staff and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 174 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • 47-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

Is Canopy by Hilton Memphis Downtown pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 75 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Canopy by Hilton Memphis Downtown?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Canopy by Hilton Memphis Downtown on 22 Dec 2024 start from AU$264.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Canopy by Hilton Memphis Downtown?

Valet parking is available for USD 45.88 per night.

What time is check-in at Canopy by Hilton Memphis Downtown?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Canopy by Hilton Memphis Downtown?

Checkout is at 11:00 AM.

Where is Canopy by Hilton Memphis Downtown located?

Located in Downtown Memphis, this hotel is steps away from The Peabody Memphis and Peabody Ducks. Beale Street and FedEx Forum are also within 10 minutes. Memphis Central Station is 20 minutes by foot.

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1005 reviews" "
Rating 8 - Good. 228 out of 1005 reviews" "
Rating 6 - Okay. 97 out of 1005 reviews" "
Rating 4 - Poor. 56 out of 1005 reviews" "
Rating 2 - Terrible. 39 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Great location

10/10 Excellent

Tae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Seems like it was built for looks more than function. We had some minor issues upon check-in (tv would not connect to internet, no hand soap, keys not working), but the staff was very responsive and seemed to be working as hard as they could to take care of us. The location is great, but just like everything else downtown, things are very expensive. Parking is almost $50/day and drinks at the bar are $$$$. They have a new chef though and we tried some of his appetizers and they were very good! There was no where to get bottled water. I had to go across the street. Wish Hilton would provide a couple bottles in the rooms.
Stayed 2 nights in Nov 2024

4/10 Poor

Susannah

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed with these accommodations. The staff was great. The hotel was not clean and the surrounding area was pretty sketchy. For the price completely unacceptable.
Stayed 1 night in Nov 2024

4/10 Poor

Demetrius

Travelled with partner
Disliked: Staff & service, amenities
This was my third stay at this hotel since it opened. For the first time I was hugely disappointed to not receive the level of customer service that lured me back for the second stay. Housekeeping left much to be desired and the valet parking service was the absolute worst part! Aside from the number of loiterers hanging around the front door the valet parking was absolutely horrible.
Stayed 5 nights in Nov 2024

6/10 Okay

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness
Poor checkin. Room was not ready until after 6:30pm. No compensation
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Travelled with group
Liked: Property conditions & facilities
Large rooms, comfortable bed, shower needed a good clean
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to Beale street. Clean comfortable room and bed was very comfortable.
Stayed 3 nights in Nov 2024

2/10 Terrible

Michelle, District Heights

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is contemporary and esthetically pleasing. Eboni, who works the front desk, is the best. She is patient, kind, and resourceful. The Curfew restaurant requires more servers and attention to guests. The wait time was unacceptable. Besides the bed bugs/worms that were in my bed that caused me to check out, the highlight was Eboni. My experience was bad. May the odds be in your favor if you chose to stay here. I would not.
Stayed 3 nights in Nov 2024

4/10 Poor

Jean

Stayed 7 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Amenities
The way the bathroom was designed
Stayed 1 night in Oct 2024

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The elevators weren’t working, the TV didn’t work the entire time we were there, the USB ports to charge your phone didn’t work either. Hotel was clean and beautiful, convenient to restaurants and Beale street, staff was really nice and friendly.

4/10 Poor

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Half the hotel flooded and smelled like it. Elevator was broke for half our stay. We were on the third floor. TV in our room was broke. Can’t recommend this hotel
Stayed 4 nights in Oct 2024

8/10 Good

Celia

Stayed 1 night in Sep 2024

10/10 Excellent

Katherine, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean, staff was very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were scheduled to see a concert at Autozone Park. The hotel was in the perfect location. Directly across the street from Autozone Park and less than a block from Rendezvous. Valet parking was expensive and the in hotel breakfast prices were also expensive. The hotel room was great, bed was comfortable and show was good and HOT! Staff was friendly and helpful. The ice machine on our floor was broken but there wer directions to use the upper floors for ice.
Stayed 1 night in Sep 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for a Beale st stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Dondre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, convenient to the downtown area and what it has to offer.
Stayed 3 nights in Sep 2024

10/10 Excellent

Danton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohita Malay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Sherri, Webster

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice and most of the staff were great. They received a lower rating because the cleaning staff left our door open. We called the front desk to tell them and to notify them that we didn't get any new towels. Eventually 2 large towels were delivered, but nothing else was replaced.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deron, Mckeesport

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 2 nights in Sep 2024

8/10 Good

Cindy

Stayed 3 nights in Aug 2024

8/10 Good

Lamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good
Stayed 3 nights in Aug 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0