Canopy by Hilton Memphis Downtown

4.0 star property
Hotel with a 24-hour fitness centre, a short walk to Beale Street
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Room, 1 King Bed with Sofa bed, Corner | Living area
Restaurant
47-inch flat-screen TV with digital channels, TV
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet-friendly
The price is AU$275
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 19 of 19 rooms

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Digital channels
In-room safe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Digital channels
In-room safe
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Digital channels
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Digital channels
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Digital channels
In-room safe
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Digital channels
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Digital channels
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Digital channels
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Digital channels
In-room safe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Digital channels
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Bathrobes
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Digital channels
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Digital channels
Desk
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Digital channels
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Map
164 UNION AVENUE, Memphis, TN, 38103

What's nearby

  • Peabody Ducks - 2 min walk
  • Beale Street - 7 min walk
  • Orpheum Theatre - 7 min walk
  • FedEx Forum - 9 min walk
  • Bass Pro Shops at the Pyramid - 3 min drive

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • ‪Flying Saucer - ‬5 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Huey's Restaurant - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk

About this property

Canopy by Hilton Memphis Downtown

Upscale hotel near Beale Street
Close to FedEx Forum and National Civil Rights Museum, Canopy by Hilton Memphis Downtown provides a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge) and a 24-hour front desk
  • A gift shop, a water dispenser and smoke-free property
  • A banquet hall, a front desk safe and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 174 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • 47-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

Is Canopy by Hilton Memphis Downtown pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 75 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Canopy by Hilton Memphis Downtown?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Canopy by Hilton Memphis Downtown on 2 Jan 2025 start from AU$275.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Canopy by Hilton Memphis Downtown?

Valet parking is available for USD 45.88 per night.

What time is check-in at Canopy by Hilton Memphis Downtown?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Canopy by Hilton Memphis Downtown?

Checkout is at 11:00 AM.

Where is Canopy by Hilton Memphis Downtown located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of The Peabody Memphis, Beale Street and FedEx Forum. National Civil Rights Museum and Bass Pro Shops at the Pyramid are also within 1 mile (2 km). Memphis Central Station is 20 minutes by foot.

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1001 reviews" "
Rating 8 - Good. 225 out of 1001 reviews" "
Rating 6 - Okay. 97 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not even know this hotel was there and it was a very nice place to stay. If you go to the restaurant downstairs, I would suggest trying the muscles with the house salad! It was really good!
Stayed 3 nights in Dec 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Amenities, property conditions & facilities
The staff was very friendly. Near Beale street, shopping, places to eat. Valet service was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Devin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the guest service is here. Everybody was really nice and the restaurant was really good and it was really easy for parking as well although I took a Lyft I saw the building for parking
Stayed 1 night in Dec 2024

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was spacious and nice, no view of any kind though. Desk staff were very nice and helpful. Lobby area was very nice and modern with comfy cozy seating. Elevator was fast and in working order. Peabody hotel and Rendezvous famous bbq joint steps away. Would stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ismael

Stayed 1 night in Nov 2024

10/10 Excellent

Erica, Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel as was clean and Quiet. I liked that they had a bar and restaurant.
Stayed 3 nights in Dec 2024

10/10 Excellent

SHERRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the being able to walk to area restaurants and Beale Street attractions.
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
very good and roomie
Stayed 2 nights in Nov 2024

10/10 Excellent

Norberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great. staff and service was awesome. room was great. great location too.
Stayed 1 night in Dec 2024

6/10 Okay

Sandra

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful
Stayed 3 nights in Oct 2024

6/10 Okay

Bonita, Hopkinsville

Travelled with partner
Disliked: Cleanliness, amenities
This was my 2nd time at property and the same thing happened a year later… no soap in bathroom, had to request towels, hair in bathroom and shower. The parking is too expensive as well. For a fairly new hotel they need to do better. I will not be returning.
Stayed 1 night in Nov 2024

10/10 Excellent

Dwayne

Liked: Amenities
Good place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Great location

10/10 Excellent

Tae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Seems like it was built for looks more than function. We had some minor issues upon check-in (tv would not connect to internet, no hand soap, keys not working), but the staff was very responsive and seemed to be working as hard as they could to take care of us. The location is great, but just like everything else downtown, things are very expensive. Parking is almost $50/day and drinks at the bar are $$$$. They have a new chef though and we tried some of his appetizers and they were very good! There was no where to get bottled water. I had to go across the street. Wish Hilton would provide a couple bottles in the rooms.
Stayed 2 nights in Nov 2024

4/10 Poor

Susannah

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed with these accommodations. The staff was great. The hotel was not clean and the surrounding area was pretty sketchy. For the price completely unacceptable.
Stayed 1 night in Nov 2024

4/10 Poor

Demetrius

Travelled with partner
Disliked: Staff & service, amenities
This was my third stay at this hotel since it opened. For the first time I was hugely disappointed to not receive the level of customer service that lured me back for the second stay. Housekeeping left much to be desired and the valet parking service was the absolute worst part! Aside from the number of loiterers hanging around the front door the valet parking was absolutely horrible.
Stayed 5 nights in Nov 2024

6/10 Okay

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness
Poor checkin. Room was not ready until after 6:30pm. No compensation
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Travelled with group
Liked: Property conditions & facilities
Large rooms, comfortable bed, shower needed a good clean
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to Beale street. Clean comfortable room and bed was very comfortable.
Stayed 3 nights in Nov 2024

2/10 Terrible

Michelle, District Heights

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is contemporary and esthetically pleasing. Eboni, who works the front desk, is the best. She is patient, kind, and resourceful. The Curfew restaurant requires more servers and attention to guests. The wait time was unacceptable. Besides the bed bugs/worms that were in my bed that caused me to check out, the highlight was Eboni. My experience was bad. May the odds be in your favor if you chose to stay here. I would not.
Stayed 3 nights in Nov 2024

4/10 Poor

Jean

Stayed 7 nights in Oct 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0