Extended Stay America Suites Memphis Germantown West

2.5 star property
Hotel in Memphis with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Extended Stay America Suites Memphis Germantown West

Deluxe Studio, Multiple Beds, Accessible, Non Smoking
Lobby
Studio, 1 Queen Bed, Non Smoking
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
The price is AU$126
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
6325 N Quail Hollow Rd, Memphis, TN, 38120

What's nearby

  • Shelby Farms Park - 4 min drive
  • Baptist Memorial Hospital-Memphis - 6 min drive
  • Memphis Botanic Garden - 8 min drive
  • University of Memphis - 8 min drive
  • Shelby Farms Visitor Center - 10 min drive

Getting around

  • Memphis Central Station - 21 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Panda Express - ‬16 min walk
  • ‪Central BBQ - ‬9 min walk
  • ‪Bog & Barley - ‬10 min walk

About this property

Extended Stay America Suites Memphis Germantown West

Hotel near University of Memphis
Extended Stay America Suites Memphis Germantown West provides amenities, such as free on-the-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Smoke-free property, a 24-hour front desk and a lift
  • Coffee/tea in reception, a front desk safe and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 104 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Memphis Quail Hollow
Extended Stay America Quail Hollow
Extended Stay America Quail Hollow Hotel
Extended Stay America Quail Hollow Hotel Memphis
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
Extended Stay America Memphis Germantown West
Extended Stay America Memphis Germantown West
Extended Stay America Germantown West
Memphis Extended Stay America - Memphis - Germantown West Hotel
Extended Stay America Memphis Quail Hollow
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
Hotel Extended Stay America - Memphis - Germantown West Memphis
Hotel Extended Stay America - Memphis - Germantown West
Extended Stay America - Memphis - Germantown West Memphis
Extended Stay America Memphis Germantown West
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Extended Stay America Suites Memphis Germantown West Memphis

Frequently asked questions

Is Extended Stay America Suites Memphis Germantown West pet-friendly?

Yes, Extended Stay America Suites Memphis Germantown West allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Suites Memphis Germantown West?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Memphis Germantown West on 24 Nov 2024 start from AU$125.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites Memphis Germantown West?

Self-parking is free at this property.

What time is check-in at Extended Stay America Suites Memphis Germantown West?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Extended Stay America Suites Memphis Germantown West?

Checkout is at 11 AM.

Where is Extended Stay America Suites Memphis Germantown West located?

Situated in Memphis, this hotel is within 3 miles (5 km) of Lichterman Nature Center, Shelby Farms Park and Regional One Health East Campus. Baptist Memorial Hospital-Memphis is 3 mi (4.8 km) away.

Extended Stay America Suites Memphis Germantown West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 284 out of 790 reviews" "
Rating 8 - Good. 163 out of 790 reviews" "
Rating 6 - Okay. 142 out of 790 reviews" "
Rating 4 - Poor. 92 out of 790 reviews" "
Rating 2 - Terrible. 109 out of 790 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mark A. Ings

Business traveller
Liked: Staff & service
1. Floor in kitchen and bathroom area was sticky. I requested that it be cleaned. It was promptly cleaned. 2. Leather chair in room worn with small splits in the leather. Kitchen counter had permanent stains or previous burn mark on it. The room and fixtures could use a face lift.
Stayed 5 nights in Nov 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Room felt dirty. Slight rain and the whole parking lot is flooded, Fire alarm went off in the middle of night multiple times. They didn’t have coffee out every morning. Cheap for great location
Stayed 3 nights in Nov 2024

2/10 Terrible

Willester

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways had a bad odor. I couldn't get clean towels.
Stayed 7 nights in Nov 2024

6/10 Okay

Holly

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
There was an unusual smell about it noticeable when entering the room. Possible from people making food of different types in their rooms. The beds and bathtub were clean but the bathroom counter and walls had a few streaks of something on them. Should have been wiped down. The area of town was nice enough and convenient to what I was there for and was a better price than other options available. I wouldn't be opposed to staying again but definitely some things could have been a little better.
Stayed 3 nights in Nov 2024

2/10 Terrible

Chelsie

We scheduled our stay and were called by the hotel to let us know they didn’t have any rooms even though I had a confirmation number and spoke to hotel workers confirming my stay.
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel just didn't feel clean to me
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed multiple times and was nothing really bad good for the rate
Stayed 2 nights in Nov 2024

4/10 Poor

Reniel Lugo, Montreal

Disliked: Amenities, property conditions & facilities
I spend 5 nights in this hotel where I just slept during my stay, didn’t spent much time during the day. The room was stinky and not very clean, no toilet paper, sticky floor and noisy at night. Staff was ok, breakfast grab and go was not provided. I asked in the front desk and the guy told me they were having problems with supplies. Fire alarm activated around 3 am one night. I asked in the front desk and they told me they didn’t know what happened. I came here with very low expectations anyways.
Stayed 5 nights in Nov 2024

8/10 Good

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Affordable rate spacious rooms conveniently located near a main business street
Stayed 3 nights in Nov 2024

6/10 Okay

Pamela

Travelled with family, Travelled with pets, Travelled with partner
Carpet was very dirty, felt damp too. Light fixture did not work over sink, and exhaust fan in bathroom did not work.
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities
Affordable fairly clean with the exception of some discolor of ceiling in restroom over shower. Room clean bed comfortable and kitchen area almost spotless. Great experience and I will stay longer.
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, saw security and clean outside of premises
Stayed 1 night in Oct 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good for the time I was there
Stayed 2 nights in Oct 2024

2/10 Terrible

April, Kingwood

Travelled with family
Disliked: Staff & service, amenities
I drove 10 hours. Made reservation with Expedia. Get to the hotel and they said they have no vacancies and I need to find other accommodations. Deborah( the lady who working the desk) canceled the reservation and said I wouldn’t be charged. I took a snapshot of her iPad with the cancellation number. I searched the app and tried to chat with someone… never got any response from the virtual chat. No phone number to talked to a live person. So aggravated. It’s 11:30pm and I’m scrambling to find a room- 2 women in a strange city. I ended up calling Best Western and booking though them. I had to back track 20 minutes in the opposite direction to find a place to stay tonight.
Stayed 1 night in Oct 2024

8/10 Good

Nancy

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly & property was clean, The pet friendly statement in Expedia did not reveal there is an extra cost unless you have a service animal. Otherwise the stay was very nice. Facilities could use an update.
Stayed 1 night in Oct 2024

8/10 Good

Vishnu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2024

10/10 Excellent

Bernard

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

India

Stayed 1 night in Sep 2024

4/10 Poor

Gabrielle

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Ashlie

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Disliked: Amenities
The lady that checked me in was awesome. Area was sketchy. I’m in law enforcement and was scared to leave anything in my truck.
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Required
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Required
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Room was clean, smelled fresh, and everything was in order.
Stayed 1 night in Sep 2024