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Hampton Inn & Suites Memphis East Germantown Area

2.5 star property
Hotel in Memphis with free breakfast and free local area shuttle

Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

Exterior
Free on-the-go breakfast
Free on-the-go breakfast
Reception
Fridge, coffee/tea maker
In the heart of the business district, Hampton Inn & Suites Memphis East offers a warm welcome with to-go breakfast, a serene garden and an outdoor pool. Relax on the tranquil terrace or get moving at the gym. With free in-room WiFi, dry cleaning services and helpful staff previous guests rave about this hotel's convenient amenities.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Parking available
  • Gym
  • Housekeeping
  • Pet-friendly
The current price is AU$221
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

LCD TV, pay films

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Premium bedding
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

LCD TV, pay films

Suite, 1 King Bed, Kitchen, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

LCD TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

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Exterior

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9.0 out of 10, Wonderful, 147 reviews
The price is AU$166
includes taxes & fees
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About the area

Map
962 S Shady Grove Rd, Memphis, TN, 38120

What's nearby

  • Shelby Farms Park - 4 min drive
  • Baptist Memorial Hospital-Memphis - 5 min drive
  • Memphis Botanic Garden - 7 min drive
  • University of Memphis - 8 min drive
  • Shelby Farms Visitor Center - 9 min drive

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Central BBQ - ‬7 min walk
  • ‪Bog & Barley - ‬5 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

Hotel near University of Memphis
Take advantage of free on-the-go breakfast, dry cleaning/laundry services and a gym at Hampton Inn & Suites Memphis East Germantown Area. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
Other perks include:
  • An outdoor pool
  • A free local area shuttle, self-parking (surcharge) and express check-out
  • Smoke-free property, a front desk safe and tour/ticket information
  • Luggage storage, a vending machine and free newspapers
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 130 rooms feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Baths or showers, free toiletries and hairdryers
  • LCD TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Area shuttle
  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Self-parking fee: USD 10 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

Does Hampton Inn & Suites Memphis East Germantown Area have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hampton Inn & Suites Memphis East Germantown Area?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Memphis East Germantown Area on 2 Mar 2025 start from AU$220.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites Memphis East Germantown Area pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites Memphis East Germantown Area?

Self-parking is available for USD 10 per night.

What time is check-in at Hampton Inn & Suites Memphis East Germantown Area?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Memphis East Germantown Area?

Checkout is at noon.

Where is Hampton Inn & Suites Memphis East Germantown Area located?

Situated in the business district, this hotel is 0.9 mi (1.4 km) from Lichterman Nature Center and within 3 miles (5 km) of Shelby Farms Park and Opera Memphis. Baptist Memorial Hospital-Memphis and Regional One Health East Campus are also within 3 miles (5 km).

Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 78 reviews
Rating 8 - Good. 21 out of 78 reviews
Rating 6 - Okay. 10 out of 78 reviews
Rating 4 - Poor. 3 out of 78 reviews
Rating 2 - Terrible. 7 out of 78 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. TV did not work and they got it fixed quick. I will stay there again.
Stayed 2 nights in Jan 2025

2/10 Terrible

CAROLYN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
There has definitely been a decline at this property or maybe this is their new standard. My classmates and I will no longer stay here. We found another hotel, with bathrooms cleaned during room service, Floors vacuumed, doors cleaned, dishes clean, toilets cleaned… this place was disgusting. It’s clear management has no standards and oh by the way went to the front desk for assistance, there was no one at the desk and then a guy comes from the office, when I asked him for assistance he said he doesn’t work here???? What the what, I went to my room locked the door and made sure I was prepared to defend myself.!!! Don’t stay here, there better safer options in TN.
Stayed 4 nights in Jan 2025

8/10 Good

Matthew

Stayed 2 nights in Jan 2025

8/10 Good

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area stayed clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn Denise, Houston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
centrally located
Stayed 2 nights in Dec 2024

2/10 Terrible

Cortney

Disliked: Staff & service, property conditions & facilities
Nice room but check in was terrible. Lied to about room being ready. Put in a different room. Moved to our correct room around 8:30 at night. Did nothing to fix the problem.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
The room design and space was very nice! We did not appreciate that they charging for parking when they clearly have a regular parking lot that extends around the facility and is not secured. It feels like the parking lot charge is to give you the feeling that you are getting a bit better price on this hotel, but they are just making up for the lower price by charging for parking.
Stayed 7 nights in Dec 2024

8/10 Good

Pam

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and upbeat.
Stayed 1 night in Dec 2024

6/10 Okay

VIRMA, BURBANK

Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Check in was quick and easy. Room was clean and the bed was comfy. Hotel looked like it was recently renovated. Breakfast was very good, hot foods hot and cold foods cold. EVERY staff person we interacted with were very nice and helpful. Would definitely recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived with a cat expecting $50/night pet fee as posted in the hotel fees but was told the fee was $75. The hotel website is to be updated. The room was well-appointed and comfortable. The rating of 4 is because the carpet in front and to one side of both AC units was soaking wet. We’d definitely stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience
The room wasn’t cleaned properly. The bathroom was full of other people’s hair. No one ever came to give us new towels or trash bags so we had to go down and ask. Then to top it off our car got broken into in their parking lot at 1pm in the afternoon. This hotel has security and gates to enter and exit. The front desk said we’d get a refund for the night we didn’t stay and the $100 hold we’d get back so we’ll see if that actually happens or we’ll just have to end up calling and getting it returned.
Stayed 4 nights in Oct 2024

2/10 Terrible

Barbara and Richard

Not such a convenience after all
We arrived and even though we had a confirmation number with a copy of the confirmation shown, we were told that we did NOT have a reservation! We did not get the suite I booked and had to take a lesser type room AND had to pay even more for it. I was having surgery very early the next morning and we live about 3 hours from the hospital so that is why we chose to stay at the hotel. I think next time we will just get up early and drive. Very dissatisfied
Stayed 1 night in Sep 2024

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Room was clean. Bed was comfortable. Location was convenient. Did not like you that you pay for parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness
Loved my room-they put me in a suite on the first floor instead of the king I ordered!
Stayed 1 night in Sep 2024

10/10 Excellent

Jacque

Stayed 1 night in Sep 2024

10/10 Excellent

CAROLYN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second long stay here, my room was great as well as the staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in May 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were decorated exactly like we would like in our home; Especially the bathroom. Very accommodating with our request for early check in.
Stayed 1 night in Aug 2024

4/10 Poor

Tim

Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property were clean and comfortable. Last several times we have been there, the breakfast buffet has slowly gotten smaller with less choices, but still good. The room was lacking small items, like a clock, cups, and non-working shades. ( they're remote controlled). The only problem I really had was the lack of water pressure for the shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Clean and quiet
Stayed 1 night in Aug 2024