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Holiday Inn Express and Suites West Memphis, an IHG Hotel

2.5 star property
Hotel in West Memphis with free breakfast and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites West Memphis, an IHG Hotel

Exterior
Exterior
Property amenity
In-room safe, desk, blackout curtains, iron/ironing board
Room amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
The price is AU$203
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed (Leisure)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Leisure)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham West Memphis

Pool
Breakfast included
Pet-friendly
Parking included
8.6 out of 10, Excellent, (1081)
The price is AU$163
includes taxes & fees
8 Dec - 9 Dec
La Quinta Inn & Suites by Wyndham West Memphis
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About the area

Map
1007 E. Service, West Memphis, AR, 72301

What's nearby

  • Southland Casino Racing - 6 min drive - 3.4 km
  • Beale Street - 10 min drive - 12.6 km
  • Bass Pro Shops at the Pyramid - 10 min drive - 12.2 km
  • National Civil Rights Museum - 10 min drive - 12.8 km
  • FedEx Forum - 10 min drive - 13.3 km

Getting around

  • Memphis Central Station - 15 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • ‪Southland Park Gaming and Racing - ‬3 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Church's Chicken - ‬4 min drive
  • ‪Sammy Hagar's Red Rocker Bar & Grill - ‬3 min drive
  • ‪McDonald's - ‬18 min walk

About this property

Holiday Inn Express and Suites West Memphis, an IHG Hotel

Hotel near Beale Street
Free full breakfast, a terrace and laundry facilities are just a few of the amenities provided at Holiday Inn Express and Suites West Memphis, an IHG Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sunloungers
  • Free self-parking
  • Express check-out, a 24-hour front desk and luggage storage
  • A front desk safe, a banquet hall and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 84 rooms boast comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 18 November 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express and Suites West Memphis, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express and Suites West Memphis, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM to 10 PM.

How much does it cost to stay at Holiday Inn Express and Suites West Memphis, an IHG Hotel?

As of 1 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites West Memphis, an IHG Hotel on 5 Dec 2024 start from AU$203.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express and Suites West Memphis, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express and Suites West Memphis, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express and Suites West Memphis, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express and Suites West Memphis, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Express and Suites West Memphis, an IHG Hotel located?

Situated in West Memphis, this hotel is 0.8 mi (1.3 km) from Baptist Memorial Hospital Crittenden and 1.8 mi (2.9 km) from Southland Casino Racing. Mississippi River and Arkansas State University Mid-South are also within 6 miles (10 km).

Holiday Inn Express and Suites West Memphis, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 411 out of 715 reviews" "
Rating 8 - Good. 189 out of 715 reviews" "
Rating 6 - Okay. 56 out of 715 reviews" "
Rating 4 - Poor. 33 out of 715 reviews" "
Rating 2 - Terrible. 26 out of 715 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ethel, Irmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds.
Stayed 1 night in Nov 2024

6/10 Okay

Haley

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very nice and helpful. Room was what we needed for a family of 5 but the tub did not drain well so after 3 showers I was standing in ankle deep water while showering. Breakfast was good quality and variety but there were several pieces of hair in the batch of bacon; staff was quick to swap it out but it was clear the issue was from preparation.
Stayed 1 night in Nov 2024

8/10 Good

Tasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Liked: Cleanliness
Paper thin walls, needs new mattress but good breakfast
Stayed 1 night in Nov 2024

6/10 Okay

Lloyd

Travelled with partner
Liked: Staff & service
The facility can use some updates. Overall, the room was clean.
Stayed 2 nights in Nov 2024

6/10 Okay

Maria, Winston Salem

Travelled with family
Disliked: Staff & service
things in the room didn’t work and not handled properly. no one at the front desk because they’re all congregating around the corner. poor customer service FYI this was the second hotel off I40 that was a horrible experience. especially after a long distance drive
Stayed 1 night in Oct 2024

4/10 Poor

Coleman

Business traveller
Disliked: Cleanliness, amenities
The room had mold black mold on the air conditioner vent. I couldn’t find a towel without someone else’s hair on it. The carpet is nasty and shower was not cleaned. I frequent here and this hotel is consistently getting worse.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only have positive things to say, The staff all were courteous and helpful. The room had plenty of space. Very quiet and I had no problems sleeping. The breakfast bar was good. The rate was reasonable. I would stay here again if I come back to the area to visit.
Stayed 3 nights in Oct 2024

8/10 Good

Sybille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul, Tucson

Stayed 1 night in Aug 2024

8/10 Good

Lesa

Liked: Cleanliness, staff & service, property conditions & facilities
Quick family update overnight. Nice breakfast options both hot and cold.
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, the main reason for choosing this over similar hotels was on-site EV chargers.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Close to Bass Pro Pyramid.
Stayed 1 night in Jul 2024

10/10 Excellent

Shiv Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and clen
Very good..
Stayed 1 night in Jul 2024

10/10 Excellent

ROSA IRENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James W.

Stayed 1 night in Jul 2024

10/10 Excellent

Rose

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay while travelling with family
The front staff was friendly and helpful. Good breakfast selection in the morning. We got a pull out sofa bed for one child but it was in such bad shape and uncomfortable we just all squeezed into the queen bed. The bathroom was updated however the paint was mostly peeled out of the tub, looking terrible. The hotel was quiet and good for 1 overnight. Didn't feel the price was worth what we got, especially since the sofa bed was so uncomfortable (and we don't usually have high expectations for sofa beds. The regular beds were comfortable though.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Trupta

Stayed 1 night in Jul 2024

2/10 Terrible

Cynthia

Disliked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
It was an easy, nice place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

James W.

Nice, polite staff
Stayed 1 night in Jun 2024

10/10 Excellent

Marc

Clean, convenient to the highway, and a QT next door for gas. Breakfast was good.
Stayed 1 night in Jun 2024