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Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel

2.5 star property
Riverwalk hotel with free breakfast and 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel

Premium bedding, pillow-top beds, in-room safe, individually furnished
Indoor pool
Front of property
Coffee service
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is AU$236
includes taxes & fees
22 Nov - 23 Nov
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed (Minifridge)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed (Minifridge)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - twin
  • 27.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Sofa)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite, 2 Queen Beds (Sofa)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - twin
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Sofa)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds (Sofa)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - twin
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior
Homewood Suites by Hilton Memphis-Germantown
Pool
Breakfast included
Pet-friendly
Parking included
8.8 out of 10, Excellent, (584)
The price is AU$208
includes taxes & fees
22 Nov - 23 Nov
Homewood Suites by Hilton Memphis-Germantown

About the area

Map
7784 Wolf Trail Cove, Germantown, TN, 38138

What's nearby

  • Shelby Farms Park - 3 min walk
  • Methodist Le Bonheur Germantown Hospital - 4 min drive
  • Shelby Farms Visitor Center - 8 min drive
  • Wolfchase Galleria - 11 min drive
  • University of Memphis - 14 min drive

Getting around

  • Memphis Central Station - 26 min drive
  • Memphis International Airport (MEM) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Hueys - Germantown - ‬3 min drive
  • ‪Taco Bell - ‬7 min walk
  • ‪Perkins Restaurant and Bakery - ‬8 min walk

About this property

Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel

Hotel by the river
At Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel, you can look forward to free full breakfast, dry cleaning/laundry services and a fireplace in reception. Enjoy the 24-hour gym, as well as activities such as mountain biking. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a snack bar/deli.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking and extended parking
  • Express check-out, express check-in and meeting rooms
  • Laundry services, smoke-free property and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 72 individually furnished rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 47-inch HDTVs with premium channels
  • Mini fridges, microwaves and coffee/tea makers

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,034 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Memphis/Germantown
Holiday Inn Express Memphis/Germantown
Holiday Inn Express Hotel Memphis/Germantown Germantown
Holiday Inn Express Memphis/Germantown Germantown
Holiday Inn Express Hotel Suites Memphis/Germantown
Inn Express MemphisGermantown
Holiday Inn Express Hotel Suites Memphis/Germantown
Holiday Inn Express Hotel Suites Memphis/Germantown an IHG Hotel

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel on 22 Nov 2024 start from AU$235.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel located?

Situated on the riverwalk, this hotel is 0.2 mi (0.2 km) from Shelby Farms Park and within 3 miles (5 km) of Methodist Le Bonheur Germantown Hospital and Tennessee Shakespeare Company. Opera Memphis and Cameron Brown Park are also within 3 miles (5 km).

Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 320 out of 544 reviews" "
Rating 8 - Good. 145 out of 544 reviews" "
Rating 6 - Okay. 45 out of 544 reviews" "
Rating 4 - Poor. 17 out of 544 reviews" "
Rating 2 - Terrible. 17 out of 544 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet,& friendly staff
Stayed 1 night in Aug 2024

4/10 Poor

Douglas

Disliked: Staff & service, amenities
Day clerk was not real friendly. One of the first things brought to our attention was a printed card stating the cost of replacing stolen items from our room. Breakfast wasn't good. Tasted like a frozen omelette warmed. Limited snacks. Scratchy thin towels (total of 2 bath towels). Cleaning person knocked and opened our door at 7am even though there was a do not disturb sign on the outside handle.
Stayed 1 night in Aug 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Nice hotel. Great for family and clean. Breakfast was good as well
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana Marie

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The housekeeping staff were amazing along with those who worked in the dining room. The evening staff was amazing the morning staff was the exact opposite. The woman on staff didn’t have a badge; she was very dismissive Unaccomodating, lack of manners, no hospitality whatsoever. She seemed very bothered of hosting guests. She talks at people. Our door had water damage and it appeared to be chewed out by something. Bread was molded, milk was spoiled. Room smelled like a moldy basement. They are low on towels and couldn’t accommodate the towels required for number of guests. Overall unacceptable for the price I’ve experienced better accommodations at a lesser price point.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good overall.
Overall very good but could improve a couple of things. Our sheets would not stay on the bed!! Turn over once or twice and it’s all bunched under you. Breakfast was just ok - several things not filled, pancake maker didn’t work and no coffee choices.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bennie

Travelled with family
Liked: Amenities
The service was very good
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious, very clean, and comfortable. Breakfast was good.
Stayed 4 nights in Jul 2024

8/10 Good

Tanya

Stayed 2 nights in Jul 2024

10/10 Excellent

Genevieve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
The lady at the front desk was very kind. The room was immaculate and very comfy. I will definitely be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jun 2024

10/10 Excellent

Percy

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Everything was primo from the staff, the room, the decor, the cleanliness, the breakfast! I definitely recommend this hotel!
Stayed 1 night in Jun 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

BUNGHENG, San Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and the area is safe. Room are clean and breakfast is included. Great job, guys!
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Friendly staff. Great beds. Unfortunately, no coffee in the room and a very dark bathroom.
Stayed 3 nights in May 2024

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk personal very unprofessional.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Zach

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Everything was great. Very safe area.
Stayed 2 nights in Apr 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked best was the general manager--Rick or Marty I believe. He lent me his phone charger and he checked me in for my flight the next day and printed my boarding passes. I thought this was really fabulous.
Stayed 3 nights in Apr 2024