Hacienda Santa Cruz
Hotel with 2 outdoor swimming pools, in the vicinity of Museum of the City of Merida
Photo gallery for Hacienda Santa Cruz
VIP Access
Reviews
8.6 out of 10
Excellent
Popular amenities
The price is AU$368
includes taxes & fees
18 Nov - 19 Nov
Perks for members at select top-rated stays
Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Sign in to view eligible discounts and perks. More rewards for more adventures!
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Ceiling fan
View all photos for Presidential Room, 1 King Bed
Presidential Room, 1 King Bed
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Ceiling fan
View all photos for Deluxe Room, 2 Double Beds (Matrimonial)
Deluxe Room, 2 Double Beds (Matrimonial)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Ceiling fan
View all photos for Junior Suite, Multiple Beds
Junior Suite, Multiple Beds
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Ceiling fan
Separate bedroom
View all photos for Superior Room, Multiple Beds
Superior Room, Multiple Beds
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Ceiling fan
Separate bedroom
Similar properties
Cigno Hotel (Adults Only)
Cigno Hotel (Adults Only)
Pool
Parking included
Free WiFi
Restaurant
10.0 out of 10, Exceptional, (59)
The price is AU$553
includes taxes & fees
1 Dec - 2 Dec
About the area
Calle 86 S/N, Santa Cruz Palomeque, Mérida, YUC, 97315
About this property
Property amenities
Room amenities
Policies
Important information
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 107 to 180 for adults and MXN 107 to 180 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
We should mention
This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hacienda Santa Cruz
Hacienda Santa Cruz Hotel
Hacienda Santa Cruz Hotel Merida
Hacienda Santa Cruz Merida
Hacienda Hotel Santa Cruz Palomeque
Hacienda Santa Cruz Hotel Mérida
Hacienda Santa Cruz Mérida
Hacienda Santa Cruz Hotel
Hacienda Santa Cruz Mérida
Hacienda Santa Cruz Hotel Mérida
Frequently asked questions
Hacienda Santa Cruz Reviews
Reviews
8.6
Excellent
9.4/10
Cleanliness
8.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
18 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024
4/10 Poor
Carlos
Travelled with partner
14 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Carlos
Stayed 1 night in Oct 2024
8/10 Good
Bertrand
4 June 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bertrand
Stayed 3 nights in May 2024
10/10 Excellent
Verified traveller
Travelled with family
20 Feb 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 2 nights in Feb 2023
10/10 Excellent
Candy
Travelled with family
11 Feb 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Candy
10/10 Excellent
vivian
Travelled with family
21 Nov 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vivian
Stayed 3 nights in Nov 2022
10/10 Excellent
David
Travelled with family
9 July 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
David
Stayed 1 night in Jul 2022
10/10 Excellent
Laurent
Travelled with family
29 Mar 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hacienda
Laurent
Stayed 4 nights in Mar 2021
10/10 Excellent
Verified traveller
Travelled with group
16 Mar 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Verified traveller
Stayed 1 night in Mar 2021
10/10 Excellent
Patrick
15 Mar 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patrick
Stayed 1 night in Mar 2021
8/10 Good
james
19 June 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hacienda stay
james
Stayed 4 nights in Jun 2019
8/10 Good
Alexander
30 Nov 2018
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Some rude workers about
Alexander
Stayed 1 night in Nov 2018
8/10 Good
Ashley
19 July 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hacienda Santa Cruz - Overall Positive Experience
Ashley
Stayed 2 nights in Jul 2017
6/10 Okay
Michael
11 Mar 2017
Liked: Cleanliness, property conditions & facilities, room comfort
Stay in Merida, Instead.
Michael
8/10 Good
Karen, Mexico
6 Jan 2014
Liked: Cleanliness, staff & service, property conditions & facilities
Karen
10/10 Excellent
Caroline
27 Feb 2013
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical place!
Caroline
10/10 Excellent
ITZIAR
Travelled with family
21 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ITZIAR
Stayed 3 nights in Aug 2024
10/10 Excellent
Carolina
Travelled with family
23 July 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carolina
Stayed 1 night in Jul 2024
4/10 Poor
Octavio De La Torre
Travelled with family, Business traveller
4 July 2024
Octavio De La Torre
Stayed 1 night in Jul 2024
4/10 Poor
Diana
Travelled with family
24 June 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Diana
Stayed 1 night in Jun 2024
10/10 Excellent
Carlos Alberto
10 June 2024
Carlos Alberto
Stayed 2 nights in Jun 2024
6/10 Okay
patty
Travelled with partner
8 June 2024
Liked: Cleanliness, staff & service, property conditions & facilities
patty
Stayed 1 night in Jun 2024
2/10 Terrible
Jonathan Luis
14 May 2024
Jonathan Luis
Stayed 1 night in May 2024
10/10 Excellent
Gustavo Alejandro
23 Mar 2024
Liked: Staff & service, property conditions & facilities
Gustavo Alejandro
Stayed 1 night in Mar 2024
10/10 Excellent
Nuria
1 Mar 2024
Nuria
Stayed 1 night in Feb 2024