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Hotel Plaza by Kavia

2.5 star property
Hotel with free parking, steps from Paseo de Montejo
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Plaza by Kavia

Front of property
Outdoor pool
Standard Double Room
Rooftop terrace
Reception
Reviews
9.0

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping
The price is AU$96
Price available on 30/6/2024

Explore the area

Map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000
  • Popular LocationYucatan International Convention Center13 min walk
  • Popular LocationU.S. Consulate Merida15 min walk
  • Popular LocationMérida Cathedral18 min walk
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)16 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Mich
Jun 25, 2024
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Room options

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is AU$91
includes taxes & fees
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About the area

Mérida

Located in Mérida, Hotel Plaza by Kavia is in the city centre. Travellers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Beisbol Kukulkan or Kukulcan Stadium.
Visit our Mérida travel guideOpens in a new window

What's nearby

  • Paseo de Montejo - 1 min walk
  • Yucatan International Convention Center - 13 min walk
  • U.S. Consulate Merida - 15 min walk
  • Mérida Cathedral - 18 min walk
  • Plaza Grande - 3 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪Piensarosa - ‬3 min walk
  • ‪Marago Coffee - ‬1 min walk
  • ‪Marquesitas la Nueva Tradición - ‬2 min walk

About this property

Hotel Plaza by Kavia

Hotel near Paseo de Montejo
Close to Yucatan International Convention Center and Mérida Cathedral, Hotel Plaza by Kavia has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and a front desk safe
  • Smoke-free property, tour/ticket information and a lift
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Hotel Plaza by Kavia include perks, such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning. Guests reviews give good marks for the spacious rooms at the property.
Other conveniences in all rooms include:
  • Designer toiletries, showers and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, mini fridges and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 220 for adults and from MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

Does Hotel Plaza by Kavia have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Plaza by Kavia?

As of 27 June 2024, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on 30 June 2024 start from AU$96.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Plaza by Kavia pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Plaza by Kavia?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza by Kavia?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza by Kavia?

Checkout is at 11:00 AM.

Where is Hotel Plaza by Kavia located?

Located in Mérida Centro, this hotel is steps away from Cacao Chocolate Museum and Paseo de Montejo. Yucatan International Convention Center and U.S. Consulate Merida are also within 15 minutes.

Hotel Plaza by Kavia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 239 out of 374 reviews" "
Rating 8 - Good. 87 out of 374 reviews" "
Rating 6 - Okay. 25 out of 374 reviews" "
Rating 4 - Poor. 11 out of 374 reviews" "
Rating 2 - Terrible. 12 out of 374 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

GABRIEL

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property had issues with laundry so towel were smelly.
Stayed 1 night in Jun 2024

10/10 Excellent

Karolina

Liked: Staff & service, property conditions & facilities
Pros: great service, well designed shower, spacious room, coffee maker. Great Italian next door, great sorbet across the Paseo. Cons: none?
Stayed 1 night in Jun 2024

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

ABEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy satisfecho con el Hotel, el cuarto muy amplio, en una area muy bonita Paseo Montejo, museos, varias obciones de restaurantes y el personal exelente.
Stayed 2 nights in May 2024

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Entry level looks bad but room, bed was very nice. Breakfast was almost half the cost of the room.,discouraging and disappointing for that reason we see kipper breakfast.
Stayed 1 night in May 2024

8/10 Good

edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Apr 2024

8/10 Good

Steven

Stayed 3 nights in Apr 2024

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service
Air conditioning wasn't working properly
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed on many occasions, primarily for the location. Right in the centre of the activities on Paseo Montejo. Whilst the rooms are basic, they have everything. Only advantage the premium version has down the road, is it’s own parking
Stayed 1 night in Apr 2024

10/10 Excellent

Ivan

Stayed 1 night in Mar 2024

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and area to walk around. The room itself was spacious and clean and the staff was friendly and accommodating. Didn’t like that the towels were pretty old, handle in the restroom didn’t work and the safe ended up malfunctioning while we were there. Also had to keep asking for toilet paper when most places have enough already in the room. Luckily we got a room in the far back of the hotel but still was pretty noisy. Those in the first rooms probably had it worse with the noise but have to keep in mind that there are restaurants right below. Other than that it was a pretty good stay!
Stayed 5 nights in Mar 2024

6/10 Okay

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good value for money, staff is super friendly. Only problem is the property has big issues with water supply- we had to go to a different hotel (complimentary by the original hotel) to get a hot shower
Stayed 11 nights in Mar 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Plaza Kavia is our go-to place in Merida!
We come to Merida and the beach towns twice a year and we always begin and end our stay in Merida at the Plaza Hotel Kavia. This is our third year to stay at the Plaza Hotel Kavia. There are so many things to like about this hotel, but the most important thing is the cleanliness. The staff does a really good job at keeping the place clean to the highest standards. One thing I noticed though: we used to get two bottles of water every day but no more. I hope the owners will change their mind and continue with the two bottles of water a day because Merida is HOT and the OXXO store is a bit of a walk on a hot day. That is the only criticism I have. The hotel is in a great location and there is a coffee shop that is open until 10 pm. The Hotel Plaza Kavia is our go-to place for two good reasons: the cleanliness and the location. I highly recommend!!!
Stayed 3 nights in Mar 2024

8/10 Good

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Air conditioning was awesome! Beds, shower fantastic. All very modern & upscale. Only complaint has to do with their “systems”, when asked for extra pillows, staff stated can’t give without checking w manager. Then next day were told the extra pillows had to be requisitioned from a warehouse. The loud noises coming off the street kept me awake a couple nights.
Stayed 1 night in Feb 2024

8/10 Good

GUSTAVO

Travelled with family
Liked: Cleanliness, staff & service
No comentes
Stayed 4 nights in Mar 2024

4/10 Poor

Hugo

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel had no water for a day and a half - this included not being able to flush the toilet or take a shower. 😑 Not acceptable! We will not be returning.
Stayed 4 nights in Feb 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Alina

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jan 2024

10/10 Excellent

Bernie

Stayed 1 night in Jan 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed this hotel. My husband and I needed a place to stay last minute and we were able to stay here for the night. The staff was very friendly and accommodating. The rooms are super nice and the hotel is close to many restaurants. The only thing we had trouble with when we arrived is that the toilet wouldn’t flush and the water leaked out of the shower. For the toilet one of the staff members came and fixed it for us and after that we had no problems with flushing. Other than those two things this hotel was perfect!
Stayed 1 night in Jan 2024

10/10 Excellent

Yadira

Stayed 1 night in Jan 2024

2/10 Terrible

Severiano

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Mala atención
En la habitación el aire acondicionado era ruidoso y no contaban con agua caliente. Se hicieron varias llamadas para reportarlo y solo nos decian que dejemos el agua correr para que empiece a salir caliente. Esa misma noche, además de reportar nuevamente, pedimos un tapete adicional ya que el agua de la regadera se salia hacia el cuarto pero nunca lo llevaron. Al dia siguiente lo reportamos nuevamente y nos dijeron que no habia ningun reporte y que lo iban a checar, después de unas horas finalmente nos dijeron que podiamos usar otra habitación solo para bañarnos. Esa habitación estaba sucia, aun tenia jabones abiertos de los huespedes anteriores y tuvimos que hablar a recepción para pedir toallas y tapete. La atención en la mañana fue buena pero en la noche no.
Stayed 1 night in Dec 2023

8/10 Good

Wes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Araminda

Stayed 2 nights in Dec 2023