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Hotel Plaza by Kavia

2.5 star property
Hotel with free parking, steps from Paseo de Montejo

Photo gallery for Hotel Plaza by Kavia

Outdoor pool
Reception
View from property
Standard Double Room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
The current price is AU$91
includes taxes & fees
13 Aug - 14 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Separate bedroom
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(50 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Parking included
  • Free WiFi
The price is AU$149
includes taxes & fees
13 Aug - 14 Aug
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About the area

Map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000

What's nearby

  • Paseo de Montejo - 2 min walk - 0.2 km
  • Yucatan International Convention Center - 11 min walk - 1.0 km
  • U.S. Consulate General Mérida - 13 min walk - 1.1 km
  • Parque Santa Lucía - 13 min walk - 1.1 km
  • Mérida Cathedral - 20 min walk - 1.7 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Piensarosa - ‬3 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪El Apapacho - ‬6 min walk
  • ‪El Pico de Orizaba - ‬5 min walk

About this property

Hotel Plaza by Kavia

Hotel near Paseo de Montejo
Close to Yucatan International Convention Center and Mérida Cathedral, Hotel Plaza by Kavia has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a lift and tour/ticket information
  • Luggage storage, a 24-hour front desk and smoke-free property
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Hotel Plaza by Kavia include perks, such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Designer toiletries, showers and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Similar properties

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Hotel Kavia Premium

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very good, 232 reviews
The price is AU$107
includes taxes & fees
10 Sept - 11 Sept
Hotel Kavia Premium

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 220 for adults and from MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

Does Hotel Plaza by Kavia have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Plaza by Kavia?

As of 12 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on 13 Aug 2025 start from AU$91.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Plaza by Kavia pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Plaza by Kavia?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza by Kavia?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza by Kavia?

Checkout is at 11:00 AM.

Where is Hotel Plaza by Kavia located?

Located in Mérida Centro, this hotel is within a 15-minute walk of Paseo de Montejo, Yucatan International Convention Center and U.S. Consulate General Mérida. Cacao Chocolate Museum and Museo Regional de Antropología are just steps away.

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Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 450 out of 721 reviews
Rating 8 - Good. 166 out of 721 reviews
Rating 6 - Okay. 51 out of 721 reviews
Rating 4 - Poor. 25 out of 721 reviews
Rating 2 - Terrible. 29 out of 721 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Yarelis

Liked: Staff & service
Excelente hotel 10
Stayed 4 nights in Jun 2025

6/10 Okay

Yvonne

Liked: Staff & service
Very well located in a great area in Zona Centro. Friendly staff. Property could use some improvements but good if you’re traveling on a budget.
Stayed 6 nights in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, will be back!
Stayed 1 night in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe area to walk at night,,,
Stayed 3 nights in May 2025

8/10 Good

Victor M

Liked: Cleanliness, staff & service, property conditions & facilities
Confy Hotel in convenient location.
Stayed 3 nights in Apr 2025

6/10 Okay

Angelica

Liked: Cleanliness
Disliked: Amenities
Rooms are very nice but there is no pool or restaurant
Stayed 1 night in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Very clean. Highly recommended and in a great area.
Stayed 5 nights in Mar 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money spent. Has all the essentials and very conveniently located. Staff is super friendly. This is not a luxury property but it’s good enough when traveling on a budget
Stayed 6 nights in Mar 2025

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jan 2025

10/10 Excellent

Ilse Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Execelente
Stayed 1 night in Apr 2025

10/10 Excellent

ZULMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, spacious hotel. Right on Montejo avenue. Walkable distace to restaurants, museums, downtown. Courteous staff. Just perfect for our 5 days stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 3 nights in May 2025

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Apr 2025

8/10 Good

Alejandro

Liked: Cleanliness, property conditions & facilities
D
Stayed 5 nights in May 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the money! Staff is friendly, the location is priceless. Highly recommended for someone who is on a budget but doesn’t want to sacrifice being in an area where all the fun happens
Stayed 8 nights in Dec 2024

10/10 Excellent

Christopher Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The parking was convenient and about a block and a half away. The staff was awesome and very helpful. The room was great, although the water was not hot. Perfect location and walking to everything!!! Tons of options for dining!
Stayed 5 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room with a private patio! Hotel is close but not directly in the center. Everything one needs is walkable. Good coffee shop at ground floor for when being adventurous with breakfast isn’t in the cards.
Stayed 6 nights in Dec 2024

6/10 Okay

Klaus

Disliked: Amenities
The parking is 400 m away from the hotel. The lock couldn’t be opened so we had to wait for an hour to get it fixed when we left. There are only 2 towels in the room for two… no shower mat. The mattress is pretty comfortable. The window is small.
Stayed 1 night in Apr 2025

10/10 Excellent

alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in Jan 2025

4/10 Poor

Barbara

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We found a croach at the room. Not a nice experience
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort

clean ,new hotel in good location

I chose this hotel because of location and my late arrival.On Hotels.com this hotel advertises a 24/7 front desk however after booking I received numerous email stating that if I was to arrive after 6 pm to contact the property beforehand. This proved impossible for me and for the help desk at Hotels.com. Eventually ( on the scheduled morning of check-in) I received a message saying someone would be there to welcome me. This mix up offered me hours of worry and consternation that were not necessary if the hotel services had been described correctly on Hotels.com
Stayed 1 night in Jan 2025

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The staff is not very nice . We wanted to see a room before reserved here …. « you can go wherever else you want «  . No smile , no hello …just a strange look at us (I’m not American and my girlfriend is Mexican ) . The rooms are not clean at all . Just a towel . Cleaning outside …hum . I saw 2 days the dishes left besides the elevator which brought ants everywhere .
Stayed 2 nights in Nov 2024

10/10 Excellent

Irma Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta este hotel, porque está cerca de los mejores restaurantes en Paseo Montejo. Las habitaciones son espaciosas, la cama extra cómoda. El staff es muy amable y servicial, siempre dispuesto a dar la mejor atención
Stayed 1 night in Aug 2025

8/10 Good

Christian

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Le falta mucho mantenimiento a la propiedad.
Stayed 3 nights in Jul 2025